AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Troutman Pepper Tech Stack and Enterprise Applications

Troutman Pepper ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Emburse Legacy Emburse Invoice Enterprise AP Automation ERP n/a 2013 2013
In 2013, Troutman Pepper implemented Emburse Invoice Enterprise as an AP Automation solution. The deployment emphasized cloud enabled invoice processing and expense management to provide anytime anywhere access for attorneys and finance staff across the firm. Emburse Invoice Enterprise was configured to deliver core AP Automation capabilities including invoice processing and expense management modules, self service expense reporting, automated invoice routing and approval workflows, and real time visibility over spend and transactions. Configuration focused on law firm billing controls and user adoption, aligning interface usability with attorney self service needs. The implementation integrated with the firm financial backbone through Aderant Expert to maintain billing continuity and accurate ledger posting as part of accounts payable and client billing workflows. Operational coverage included the firm practice environment described in 2013, spanning more than 600 lawyers across 15 offices and impacting corporate finance, billing, and practice group expense governance. Governance emphasis centered on meeting scrupulous client billing practices and formalizing expense and invoice approval workflows under finance leadership. Firm leadership stated expectations that the easy to use interface would drive adoption and that automation would improve operational efficiency as part of the AP Automation rollout.
Expense Management ERP 2013 2013
Troutman Pepper ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Thomson Reuters Elite Legacy Thomson Reuters Elite 3E Legal Practice Management ERP Services and Operations n/a 2017 2017
In 2017, Troutman Pepper implemented Thomson Reuters Elite 3E for Legal Practice Management to centralize and standardize firm billing operations. The deployment focused on billing, invoice submission, and e-billing governance to support the firmwide billing function. The implementation emphasized e-billing processing and invoice lifecycle management, including execution of e-billing guidelines, troubleshooting of electronic billing issues, and generation of e-bill hub reports. Configuration and workflow work centered on invoice reconciliation between the e-bill hub and the billing system, automated and manual appeals handling, and the set of Billing Specialist duties performed in both Elite and Aderant. Operational capabilities documented include report-driven monitoring of e-billing status and structured procedures for preparing and submitting appeals for rejected e-billed invoices. Integration points explicitly supported included data interchange with an external e-billing vendor, reconciliations to the e-bill hub, handoffs to the firm billing system, and parallel operation with Aderant, with Excel spreadsheets used for ad hoc data exchange and status reporting. These interfaces were used to track the status of insurance company billing engagements and to ensure invoices met client and payor specifications prior to submission. Governance and process changes were oriented around the Billing Manager and the billing group, with responsibilities to streamline e-billing processes and procedures, provide guidance to billing specialists, and handle special projects and ad hoc requests as directed. Rollout and day to day operations emphasized centralized monitoring, standardized reconciliation workflows, and role-based responsibilities for appeals, troubleshooting, and e-bill hub report generation.
Legal Practice Management ERP Services and Operations 2016 2016
Legal Practice Management ERP Services and Operations 2016 2016
Legal Practice Management ERP Services and Operations 2017 2018
Legal Time and Billing ERP Services and Operations 2016 2016
Legal Time and Billing ERP Services and Operations 2016 2016
Legal Time and Billing ERP Services and Operations 2016 2016
Troutman Pepper Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) Analytics and BI Analytics and BI n/a 2013 2018
In 2013, Troutman Pepper implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to establish a structured Analytics and BI capability for firm reporting and data transformation. The deployment leveraged the Microsoft SQL Server BI stack, with SSIS handling ETL orchestration, SSAS providing semantic modeling and analytical cubes, and SSRS delivering operational and scheduled executive reporting. Configuration priorities included scheduled package execution, report subscriptions, semantic layer design, and template-driven report publishing to support accounting and management information needs. Post-deployment activity focused on maintaining and updating Microsoft SSRS and SSIS packages to accommodate firm accounting and management requirements, including iterative ETL mapping updates, report template revisions, and adjustment of refresh and delivery schedules. Operational scope emphasized accounting and management reporting workflows, with governance practices oriented around change control, package versioning, test staging of SSIS packages and controlled promotion of SSRS reports to production. Integrations concentrated on consuming firm accounting data sources to feed management dashboards and consolidated reports, while administrative ownership and ongoing maintenance rested with internal IT and reporting teams.
Troutman Pepper Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Troutman Pepper Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contract Lifecycle Management Content Management 2016 2016
Digital Signing Content Management 2021 2021
Troutman Pepper CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
Troutman Pepper PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
Troutman Pepper PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2023
Troutman Pepper IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2013 2013
Troutman Pepper CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Troutman Pepper

First Name Last Name Title Function Department Email Phone
Business & Competitive Intelligence Manager Manager IT
CFO CXO Finance
Chief Information Officer C-level IT
Director of Business Information Systems Director IT
Director of Information Governance Director IT
Director of Technology Services Director IT
Director of Legal Support Services Director Operations
Chief Legal Talent Officer C-level HR
Chief Human Resources Officer C-level HR
Director of HR Operations & Systems Director HR
Partner & General Counsel Director Operations
Director of Enterprise Applications & IT Support Director IT

Apps Being Evaluated by Troutman Pepper Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Troutman Pepper IT executives and key decision makers. This section highlights Troutman Pepper's latest recorded technology evaluations, including Cookiebot CMP for Governance, Risk and Compliance on 2026-01-09, Fulcrum Pro Billing for Legal Time and Billing on 2025-10-16, and ServiceNow ITSM for IT Service Management on 2025-06-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Troutman Pepper digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-01-09 Troutman Pepper Evaluated Usercentrics Cookiebot CMP Governance, Risk and Compliance TRM
2025-10-16 Troutman Pepper Evaluated Fulcrum Global Technologies Fulcrum Pro Billing Legal Time and Billing ERP Services and Operations
2025-06-07 Troutman Pepper Evaluated ServiceNow ServiceNow ITSM IT Service Management ITSM
2024-06-18 Troutman Pepper Evaluated Employee Recognition and Rewards Management HCM
FAQ - APPS RUN THE WORLD Troutman Pepper Technographics
Troutman Pepper is a Professional Services organization based in United States, with around 1400 employees and annual revenues of $1.08 billion.
Troutman Pepper operates a diverse technology stack with applications such as Emburse Invoice Enterprise, Thomson Reuters Elite 3E and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting), covering areas like AP Automation, Legal Practice Management and Analytics and BI.
Troutman Pepper has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Emburse, Thomson Reuters Elite and Microsoft.
Troutman Pepper recently adopted applications including Bryter Automation Platform in 2022, Cisco Webex Meetings in 2021 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Troutman Pepper’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Troutman Pepper’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Troutman Pepper technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.