New Plymouth, x,
New Zealand
TSB Bank New Zealand Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TSB Bank New Zealand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 TSB Bank New Zealand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TSB Bank New Zealand has purchased the following applications: Temenos Infinity for Digital Banking in 2019, Cloudcase Platform for Intelligent Process Automation in 2016, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TSB Bank New Zealand is running and its propensity to invest more and deepen its relationship with Temenos , Cloudcase Software Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TSB Bank New Zealand revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TSB Bank New Zealand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos Infinity | Digital Banking | ERP Services and Operations | n/a | 2019 | 2019 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudcase Software Solutions | Legacy | Cloudcase Platform | Intelligent Process Automation | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, TSB Bank New Zealand implemented the Cloudcase Platform, an Intelligent Process Automation application, to deliver a new home-loan origination solution. The October 2016 deployment by Cloudcase Software Solutions was scoped to cover roughly 70% of TSB Bank New Zealand's residential loan book across its New Zealand operations.
The Cloudcase Platform implementation included customer information capture, workflow and case management, and document generation capabilities. The solution orchestrated end to end loan origination workflows, from customer data intake through case routing and automated document production, aligning with standard Intelligent Process Automation functional patterns for lending processes.
The implementation integrated with the bank's core banking systems to support loan decisioning and account provisioning, enabling operational continuity across loan processing functions. The rollout focused on lending operations and loan processing workflows, and delivered improved internal process efficiency and faster home-loan processing times as reported by the bank.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Tag Management | CRM |
|
2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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