Fortitude Valley, 4006, QLD,
Australia
TUH Health Fund Technographics
TUH Health Fund Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TUH Health Fund and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 TUH Health Fund employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TUH Health Fund has purchased the following applications: TechnologyOne ERP for ERP Financial in 2020, JobAdder ATS for Applicant Tracking System in 2021, Genesys Cloud CX for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TUH Health Fund is running and its propensity to invest more and deepen its relationship with TechnologyOne , JobAdder , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TUH Health Fund revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TUH Health Fund intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TUH Health Fund Tech Stack and Enterprise Applications
TUH Health Fund ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 TUH Health Fund implemented TechnologyOne ERP. TUH Health Fund implemented TechnologyOne ERP, an ERP Financial application that underpins finance and accounting functions and is exposed through the organization website.
The TechnologyOne ERP implementation centralizes core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, budgeting and financial reporting. Configuration emphasizes a consolidated chart of accounts and role based access controls to support standard accounting workflows and period close activities.
Operational coverage includes the central finance function and related back office processes across TUH Health Fund, an organization of approximately 150 employees, supporting procurement related transactions and statutory financial reporting. The implementation aligns TechnologyOne ERP with business functions for transaction processing, ledger consolidation and management reporting.
Governance for the rollout focused on standardized approval workflows and segregation of duties, with configuration governance for chart of accounts and reporting templates. Rollout was staged to the finance team first with planned extension to other administrative functions as part of organizational adoption efforts.
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TUH Health Fund HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, TUH Health Fund implemented JobAdder ATS, an Applicant Tracking System. JobAdder ATS is deployed on TUH Health Fund's website to host the career site and publish live job postings. The deployment focuses on core Applicant Tracking System capabilities, including candidate tracking, application intake, resume parsing and interview scheduling workflows to support recruiting and hiring activity.
The implementation is a web based recruitment workflow that centralizes application intake from the public career pages into the JobAdder ATS, with operational ownership concentrated in HR and hiring managers. Configuration emphasized job posting orchestration, applicant lifecycle management and recruiter communication workflows consistent with Applicant Tracking System practices. Governance is centered on HR led vacancy approvals and recruiter driven candidate progression through the system.
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Talent Assessment | HCM |
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2019 | 2019 |
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TUH Health Fund CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, TUH Health Fund deployed Genesys Cloud CX as its Call Center solution and exposed the Genesys Customer Experience Platform on its website to extend member-facing digital channels. The implementation used Genesys Cloud CX to centralize cloud contact center operations for TUH’s member services function, positioning the platform as the primary interface for inbound and outbound interactions and web-based customer engagement.
The deployment emphasized core Call Center capabilities such as omnichannel routing, interactive voice response, automatic call distribution, and a unified agent desktop to orchestrate voice and digital interactions. Web-based digital engagement from the website was integrated into the contact routing fabric so agents could handle voice and web interactions from a single cloud interface, and governance workstreams focused on configuring interaction queues, role-based access, and reporting dashboards to operationalize day-to-day customer service workflows.
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TUH Health Fund TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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TUH Health Fund PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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TUH Health Fund IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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TUH Health Fund CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TUH Health Fund
Apps Being Evaluated by TUH Health Fund Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||