Turn Technologies
20 W. Kinzie St.,,
Chicago, 60654, IL,
United States
Chicago, 60654, IL,
United States
1 312-282-4143
Professional Services
Turn Technologies Technographics
Turn Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Turn Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Turn Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turn Technologies has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, ButterCMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turn Technologies is running and its propensity to invest more and deepen its relationship with Freshworks , Google , ButterCMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turn Technologies revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turn Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Turn Technologies Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Turn Technologies implemented Freshdesk Messaging (Formerly Freshchat) on their website. Freshdesk Messaging is a Chatbots and Conversational AI application used to centralize web based customer support and site visitor engagement for the professional services firm.
The deployment centers on an embedded web chat widget providing real time conversational flows, automated bot handoffs to human agents, and persistent conversation history to preserve context across sessions. Configurations include canned responses, proactive messaging triggers, and routing rules consistent with Freshdesk Messaging capabilities, enabling structured agent queues and conversation prioritization.
Operational ownership resides with customer support and client success functions within Turn Technologies, reflecting an implementation scope sized to a 60 employee organization. The Freshdesk Messaging widget is instrumented on public website pages to capture inquiries and convert them into tracked conversations routed to internal teams.
Governance emphasizes centralized administration of message templates, routing rules and escalation workflows, with conversation tagging and agent assignment used as operational controls to manage web inquiries. The configuration and operational model focuses on message orchestration, context preservation, and response workflow governance within the Freshdesk Messaging implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Turn Technologies implemented Google Workspace (Formerly Google G-Suite) to provide a unified collaboration and productivity stack for the organization. The deployment supports the companys roughly 60 employees and is referenced on the Turn Technologies website, positioning Google Workspace as the primary collaboration platform for professional services activities such as project delivery, internal communications, and document management.
The Google Workspace implementation centers on standard collaboration modules including Gmail, Google Calendar, Google Drive, Google Docs, Google Meet, and the Google Workspace Admin console. Configuration emphasis includes shared drives for project artifacts, collaborative document editing workflows, and videoconferencing capabilities to support client and internal meetings, reflecting typical Collaboration category functionality.
Operational governance is administered through the Google Workspace Admin console with group-based access control and centralized user provisioning to align accounts with departmental roles. The Turn Technologies Google Workspace Collaboration deployment spans core business functions including delivery teams, administrative staff, and client-facing communications, and is instrumented as the companys primary productivity and collaboration layer.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ButterCMS | Legacy | ButterCMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Turn Technologies implemented ButterCMS for Web Content Management on their public website. The implementation positioned ButterCMS as the central content platform for website content and marketing collateral.
The ButterCMS deployment follows headless content patterns, using content modeling, page templates, blog and landing page management, and an API-driven content delivery model to decouple content from presentation. Content types and rich text fields were configured to support marketing pages, case studies, and resource articles, while asset management handles media used across the site. The presence of ButterCMS in the site source indicates CMS-driven rendering and programmatic content insertion into front-end templates.
Operational governance centralized editorial workflows and role-based publishing for the marketing team and web operations, with content staging and version control aligned to standard Web Content Management capabilities. Integrations are implemented at the front-end level via ButterCMS APIs to supply content to the website, supporting continuous authoring and publishing processes. The deployment scope is focused on the company website and the marketing and communications business functions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Turn Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Turn Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Turn Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Turn Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Turn Technologies Technographics
Turn Technologies is a Professional Services organization based in United States,
with around 60 employees and annual revenues of $7.0 million.
Turn Technologies operates a diverse technology stack with applications such as
Freshdesk Messaging (Formerly Freshchat), Google Workspace (Formerly Google G-Suite) and ButterCMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Turn Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Freshworks, Google and ButterCMS.
Turn Technologies recently adopted applications including
Zoominfo Platform in 2022, Freshdesk Messaging (Formerly Freshchat) in 2021 and HubSpot Ads in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Turn Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Turn Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Turn Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.