Milton Keynes, MK7 8AT,
United Kingdom
UCC Coffee UK Technographics
UCC Coffee UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UCC Coffee UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 UCC Coffee UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UCC Coffee UK has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2012, To-Increase RapidValue for Business Process Management in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UCC Coffee UK is running and its propensity to invest more and deepen its relationship with Microsoft , To-Increase , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UCC Coffee UK revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UCC Coffee UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UCC Coffee UK Tech Stack and Enterprise Applications
UCC Coffee UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012, UCC Coffee UK implemented Microsoft Dynamics AX as its ERP Financial application. The implementation targeted core finance functions to operationalize daily sales invoicing, credit control, and purchase order workflows within an integrated ERP Financial environment.
Microsoft Dynamics AX was configured to support accounts receivable processes including a daily sales invoicing routine, issuing invoices and copy statements to customers, and weekly reporting for sales ledger and credit control. The system also governed purchase ledger tasks, with users raising, booking and closing purchase orders in AX, and maintaining supplier account setups and direct debit arrangements. Expense management and payroll adjacency were covered through controls for corporate cardholders, managing staff credit card expenses, maintaining an expense log for month end deductions, and preparing month and year end analysis in Excel for senior management and the Financial Accountant.
Operational coverage centered on Finance with close cross functional interaction with Fleet, Sales and HR. The deployment included an explicit integration with the RBS online credit card system and formalized processes for managers and cardholders to align with company policy, while finance staff handled bank liaison and fraudulent activity reporting. Routine governance relied on weekly reporting cycles and documented procedures for payroll deduction queries and supplier account maintenance, with finance staff providing operational cover for the Fleet coordinator role when needed.
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ERP Financial | ERP |
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2018 | 2018 |
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UCC Coffee UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| To-Increase | Legacy | To-Increase RapidValue | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, UCC Coffee UK implemented To-Increase RapidValue. To-Increase RapidValue was deployed as a Business Process Management capability to capture, standardize, and govern process documentation across the organization, supporting operations and back-office business functions at the companys UK sites.
The implementation focused on core Business Process Management modules including process discovery and modeling, a centralized process repository, role based access and version control, and workflow definition for handoffs and approvals. To-Increase RapidValue was configured to support process documentation, swimlane process maps, and formalized handoff points to clarify responsibilities and reduce process variance.
Deployment used a centralized instance accessible to process stakeholders and was instrumented to publish canonical process artifacts for downstream use. The solution was set up to interface with enterprise systems through standard integration patterns, enabling process artifacts and structured process definitions to inform operational systems and document management workflows.
Governance was established with named process owners, a phased rollout across key departments, and a program of standard operating procedure publication and training for stakeholders. The implementation of To-Increase RapidValue created a formal governance layer for process lifecycle management and ongoing process control across UCC Coffee UK.
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UCC Coffee UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, UCC Coffee UK implemented Microsoft 365 to address Collaboration needs across its corporate organization. The rollout positioned Microsoft 365 as the central collaboration platform for the company, aligning email, file storage and real-time communication for employees in the United Kingdom.
Microsoft 365 was configured to deliver core Collaboration capabilities including enterprise email, intranet and document libraries, file sync for individual users, and team chat and meetings. Configuration work focused on provisioning accounts, defining SharePoint site structures and Teams channels, and enabling file synchronization and collaborative document editing workflows.
The corporate website source explicitly references Microsoft 365, indicating Microsoft 365 artifacts are present in web-facing assets or site configuration. Operational coverage extended to core business functions such as sales, marketing, supply chain and finance, where Microsoft 365 supported inbox management, document collaboration and meeting orchestration.
Governance and operational controls emphasized centralized tenant administration and user lifecycle processes, with standard Collaboration governance patterns applied to site provisioning, access permissions and communication policies. Microsoft 365, as deployed by UCC Coffee UK, serves as the company Collaboration backbone for internal communication and document management across corporate functions.
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UCC Coffee UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2014 | 2014 |
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UCC Coffee UK Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2014 | 2014 |
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UCC Coffee UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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UCC Coffee UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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UCC Coffee UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at UCC Coffee UK
Apps Being Evaluated by UCC Coffee UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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