Uline
12575 Uline Drive,
Pleasant Prairie, 53158, WI,
United States
Pleasant Prairie, 53158, WI,
United States
1 800-295-5510
Distribution
Uline Technographics
Uline Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Uline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Uline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Uline has purchased the following applications: RadiusOne AR Suite for AR Automation in 2021, ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2016, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Uline is running and its propensity to invest more and deepen its relationship with HighRadius , ADP , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Uline revenues, which have grown to $8.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Uline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Uline Tech Stack and Enterprise Applications
Uline ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP | n/a | 2021 | 2021 |
In 2021, Uline implemented RadiusOne AR Suite to address accounts receivable operations. RadiusOne AR Suite was applied as an AR Automation solution to centralize cash application, collections, credit management and dispute processing within the company's finance organization.
The implementation emphasized core AR Automation modules, including automated cash application, collections management, deductions and dispute management, electronic invoice presentment, and embedded analytics for credit and collections prioritization. Configuration concentrated on rules-based automation, exception routing, and workflow orchestration to reduce manual touchpoints in order-to-cash operations. The project applied configurable business rules and document management capabilities to support reconciliation and dispute resolution workflows.
Operational coverage targeted Uline's accounts receivable and credit teams, aligning process ownership across billing, collections and treasury functions. Governance activities included establishing standardized collections playbooks, role-based workflows, and escalation paths to drive consistent dispute handling and cash application policies. This implementation is listed by HighRadius as a customer reference on its website.
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Uline HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016, Uline deployed ADP Enterprise eTIME (OEM Kronos Workforce Central) as its Time and Attendance platform to support HR operations across the distribution business. The system is administered by an HR operations team of 50 employees and is used within a 9,000 employee organization to centralize timekeeping and workforce scheduling. ADP Enterprise eTIME was configured to provide standard Time and Attendance capabilities including time capture, shift scheduling, exception management and workforce reporting, with administrative controls and role based access for HR staff. Configuration emphasized reporting workflows to enable weekly recruiting summary reports and routine audits of job postings. Operational use extended into recruiting and onboarding workflows, where HR staff used ADP Enterprise eTIME to schedule candidate interviews, coordinate video conferences for interviews, arrange candidate travel, coordinate pre employment drug testing, and compile and send new hire information. HR also maintained and filed applicant information, verified references from previous employers and academic institutions, and maintained open position report updates through the system. Governance centered on managing ADP eTIME for HR staff of 50 employees, performing monthly job posting audits, and producing recurring recruiting and recruiting operations reports. The implementation supported administrative functions tied to hiring operations, including processing invoices for payment and managing special projects, while keeping Time and Attendance as the central HR workforce system.
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Uline AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Uline implemented LivePerson Conversational Cloud on its website. Uline is a United States based distribution company with 9,000 employees and the deployment focused on shifting customer-facing digital engagement to a conversational layer using LivePerson Conversational Cloud, classified under Chatbots and Conversational AI.
The implementation used the LivePerson Conversational Cloud web chat widget and standard Chatbots and Conversational AI capabilities, including natural language understanding, automated intent routing, proactive messaging, and bot to human handoff. Configuration emphasized scripted conversation flows for product inquiries, order status checking, and basic troubleshooting, aligning the application with customer service and e-commerce support workflows.
Operationally the deployment was embedded in Uline’s public website and routed sessions into contact center workflows to preserve agent escalation paths. Governance established conversational playbooks, agent handling procedures, and monitoring of conversation analytics to operationalize the LivePerson Conversational Cloud implementation across customer support channels.
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Uline Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Uline Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Uline eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
|
2020 | 2020 |
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Uline SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Real-Time Transportation Visibility | SCM |
|
2020 | 2020 |
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Uline CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Analytics | CRM |
|
2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Uline ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Uline PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Apps Development | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
|
2018 | 2018 |
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Uline IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
|
2011 | 2011 |
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Uline CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Uline
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Uline Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Uline IT executives and key decision makers. This section highlights Uline's latest recorded technology evaluations, including Genesys PureCloud Platform for Call Center, Customer Experience on 2025-08-05, Manhattan WMS for Warehouse Management on 2025-04-21, and DocuSign CLM for Contract Lifecycle Management on 2024-10-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Uline digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Uline Technographics
Uline is a Distribution organization based in United States,
with around 9000 employees and annual revenues of $8.00 billion.
Uline operates a diverse technology stack with applications such as
RadiusOne AR Suite, ADP Enterprise eTIME (OEM Kronos Workforce Central) and LivePerson Conversational Cloud,
covering areas like AR Automation, Time and Attendance and Chatbots and Conversational AI.
Uline has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HighRadius, ADP and LivePerson.
Uline recently adopted applications including
RadiusOne AR Suite in 2021, Okta Identity Cloud in 2021 and Riskified Chargeback Guarantee in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Uline’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Uline’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Uline technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.