UniGroup
One Premier Drive,
Fenton, 63026, MO,
United States
Fenton, 63026, MO,
United States
1 636-305-5000
Transportation
UniGroup Technographics
UniGroup Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UniGroup and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 UniGroup employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UniGroup has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, Clearstar ESR Check for BackGround Screening in 2020, Duck Creek Claims for Insurance Claims Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UniGroup is running and its propensity to invest more and deepen its relationship with Microsoft , Clearstar , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UniGroup revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UniGroup intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UniGroup Tech Stack and Enterprise Applications
UniGroup ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, UniGroup implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The program executed a Microsoft-led AX to D365 upgrade assessment and implementation partner selection while migrating functional finance processes from Microsoft Dynamics AX into the new environment.
The deployment concentrated on core financial management capabilities including general ledger, accounts payable, accounts receivable and procurement, with configuration and automation aligned to support project accounting and fixed asset workflows common to transportation and contract billing. The Microsoft Dynamics 365 for Finance and Operations implementation was integrated into a broader back-office ecosystem that included Dayforce HRIS, Icertis Contract Management, Scan and Fax services, and custom ETL links to legacy mainframe applications supporting a multi-year government contract.
Operational governance for the ERP Financial rollout was centralized under a third-party application team led by a director responsible for roadmap, upgrades, code promotions, vendor management and ServiceNow incident and demand management. A cross-functional team of eight, composed of product owners, project managers, business analysts and software engineers, managed Tier 1 to 3 support, change control, and staged cutover activities while facilitating the partner selection and cutover sequencing.
UniGroup directed discrete sourcing actions during the program, transitioning ERP Tier 3 support and development to a new vendor which the organization reported saved 40 percent annually while improving collaboration and application stability. The initiative also included transitioning a $30 million business unit into Microsoft Dynamics, which the company documented as reducing software maintenance costs by $100,000 per year and eliminating over $100,000 in non-value added activities through process redesign.
|
UniGroup HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearstar | Legacy | Clearstar ESR Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, UniGroup implemented Clearstar ESR Check to centralize background screening workflows, deploying Clearstar ESR Check as its BackGround Screening application. The deployment focused on hiring and agency resourcing processes within UniGroup, aligning the new screening service with HR and Agency Resources & Solutions functions for a transportation firm with about 1000 employees.
Clearstar ESR Check was used to provide screening orchestration and automated verification pipelines consistent with BackGround Screening functionality, including identity verification, criminal and employment checks, adjudication workflows, and candidate status communications. The implementation emphasized workflow automation and reduced manual touch points in candidate screening, and Clearstar provided US based customer service to support operational use.
The implementation included a process analysis to identify and eliminate bottlenecks in UniGroup s screening process, a reduction of touch points to streamline candidate workflows, and a targeted improvement of the candidate experience, outcomes explicitly highlighted in UniGroup s testimonial. UniGroup reported that Clearstar exceeded expectations, reflecting operational and governance changes around screening workflows and vendor-supported service processes.
|
|
|
|
|
Core HR | HCM |
|
2018 | 2018 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
UniGroup ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | Accenture | 2016 | 2016 |
In 2016 UniGroup deployed Duck Creek Claims to manage worldwide claims operations, implementing a modern Insurance Claims Management platform to centralize cargo loss reporting across its businesses. The deployment positioned Duck Creek Claims as the primary claims application for UniGroup, aligning claims administration with the companys global transportation and logistics services.
Duck Creek Claims was configured to enable online claims reporting and to automate core processing workflows, allowing employees and agents to administer and process claims via a centralized system. The implementation acknowledged the Duck Creek suite context, with Duck Creek Billing, Duck Creek Policy and Duck Creek Rating available as complementary components that can operate independently or in combination with Duck Creek Claims.
The rollout covered several UniGroup business units including United Van Lines, Mayflower Transit, UniGroup Logistics and UniGroup Worldwide, providing a consistent operational claims layer across residential and corporate lines. Deployment options included on premises and Duck Creek On-Demand, and Accenture served as the implementation partner to support configuration and rollout activities.
Governance and process changes focused on automating and streamlining claims workflows to increase efficiencies around cargo loss reporting, facilitate more rapid responses to customer inquiries and reduce claim handling time. Reported outcomes included improved claims management and enhanced customer engagement, which UniGroup cited as positively impacting customer satisfaction, reputation and financial results.
|
UniGroup AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
UniGroup Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
UniGroup Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2020 | 2020 |
|
UniGroup CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
UniGroup IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at UniGroup
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Legal Officer, Legal | CXO | Legal | |
|
|
|
Vice President Human Resources | VP | HR | |
|
|
|
Director, Benefits and Compensation | Director | HR | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
HRIS Manager | Manager | HR | |
|
Apps Being Evaluated by UniGroup Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UniGroup IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UniGroup digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD UniGroup Technographics
UniGroup is a Transportation organization based in United States,
with around 1000 employees and annual revenues of $210.0 million.
UniGroup operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Clearstar ESR Check and Duck Creek Claims,
covering areas like ERP Financial, BackGround Screening and Insurance Claims Management.
UniGroup has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Clearstar and Duck Creek Technologies.
UniGroup recently adopted applications including
Salesforce Sales Cloud in 2022, Google Cloud Platform (GCP) in 2022 and Microsoft Dynamics 365 for Finance and Operations in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UniGroup’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UniGroup’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UniGroup technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.