Unilin
Unilin Technographics
Unilin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unilin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8200 Unilin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unilin has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unilin is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unilin revenues, which have grown to $2.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unilin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unilin Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | Flexso | 2020 | 2020 |
In 2020 Unilin implemented SAP SuccessFactors Employee Central as its Core HR platform and engaged Flexso to extend competency and learning capabilities. Flexso delivered a tailor-made side-by-side extension designed to close gaps in Unilin’s competency management and to orchestrate certification-driven training across the organization.
The deployment centered on the Flexso Competency Matrix, an HR Learning extension and interactive dashboard that captures employee competencies and qualification levels, maps required skills to roles, and surfaces recommended development actions. The Competency Matrix enables managers to build balanced teams by matching the right employee with the right competencies to the right job and to schedule specific training programs when qualification expirations or gaps appear.
Architecturally the solution was provisioned as a cloud solution built on SAP Cloud Platform, implemented as a side-by-side extension that uses SAP SuccessFactors & LMS as authoritative data sources. SAP SuccessFactors Employee Central remained the Core HR system of record, while the Competency Matrix centralized scattered competency data into a single dashboard and database view for operational use.
Operational coverage included HR and operations managers company-wide, with Flexso working closely with Unilin’s internal IT and HR teams on configuration, data consolidation, and rollout governance. Governance changes focused on establishing a single point of truth for competencies, standardizing qualification definitions and levels across sites, and enabling managers to initiate training workflows tied to certification requirements.
Unilin reported a unified view of employee skillsets and the ability to track certification-driven qualifications such as equipment licenses, reducing the risk of redundant skill-sets creating production gaps when employees are absent. The project was described as executed quickly and smoothly by Unilin’s Talent Director, reflecting joint delivery by Flexso and internal teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Unilin implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment is exposed on Unilin's public website to provide web-based meeting access and join flows for external partners, customers, and distributed internal teams.
The implementation leverages core conferencing modules of Cisco Webex Meetings, including multi-party video and audio, screen sharing, recording, and scheduling functionality, with configuration oriented toward browser-based join experiences and centralized meeting controls. Use of Cisco Webex Meetings aligns with standard Audio Video and Web Conferencing functional terminology such as meeting moderation, participant management, and session recording retention.
Operational coverage centers on embedding Webex meeting entry points on the corporate website to centralize external collaboration and to support business functions including sales engagement and customer support. Governance is implemented through conference provisioning, user access roles, and meeting policy enforcement to control external join workflows and administrative privileges.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Unilin implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature into web-facing document workflows to capture legally binding electronic signatures from customers and external partners, establishing a web-based signing layer for outbound and inbound paperwork.
Implementation work centered on configuring DocuSign eSignature templates and automated signing workflows, enabling embedded signing ceremonies and standard audit trail capture for each transaction. The rollout is focused on website integration rather than back-office ERP consolidation, with controls for administrative template management, signature authentication options, and retention of transaction metadata to support governance and compliance for external document exchanges.
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
|
2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Unilin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Unilin Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unilin IT executives and key decision makers. This section highlights Unilin's latest recorded technology evaluations, including CCH Tagetik for EPM on 2025-06-11 and Minitab for Analytics and BI on 2025-03-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unilin digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Unilin Technographics
Unilin is a Manufacturing organization based in Belgium,
with around 8200 employees and annual revenues of $2.86 billion.
Unilin operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Core HR, Audio Video and Web Conferencing and Digital Signing.
Unilin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cisco Systems and DocuSign.
Unilin recently adopted applications including
FreshDesk Customer Support in 2024, DocuSign eSignature in 2021 and Sitecore CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unilin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unilin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unilin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.