Pasig City, 1605,
Philippines
Union Bank of Philippines Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Union Bank of Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8510 Union Bank of Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Union Bank of Philippines has purchased the following applications: Base60 AML for AML, Fraud and Compliance in 2022, FICO Platform for Analytics and BI in 2025, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Union Bank of Philippines is running and its propensity to invest more and deepen its relationship with Relevantz , FICO , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Union Bank of Philippines revenues, which have grown to $1.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Union Bank of Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relevantz | Legacy | Base60 AML | AML, Fraud and Compliance | TRM | n/a | 2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FICO | Legacy | FICO Platform | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 |
In 2025, Union Bank of Philippines implemented FICO Platform as part of an Analytics and BI initiative to modernize customer onboarding and credit decisioning. The deployment was positioned to accelerate integration of acquired customer data and to centralize decision analytics within the bank's consumer business lines.
The implementation centered on FICO Platform’s Credit Decision Engine and automated onboarding workflows, configured to support straight-through processing for credit card and personal loan applications. Configuration emphasized decision orchestration, rule management, and real-time scoring, enabling automated approvals and conditional workflows consistent with an Analytics and BI deployment focused on decision automation and operational analytics.
FICO Platform was integrated with Citibank systems as part of the $700 million acquisition of Citibank’s consumer banking business, which transferred over 1 million customer records into Union Bank of Philippines. Operational coverage targeted the consumer banking and credit operations teams, supporting peak account bookings of 50,000 new credit card and loan accounts per month and high-volume processing of inbound applications.
The rollout completed in nine months and instituted centralized decision governance and workflow automation to drive straight-through processing. Outcomes reported include more than 80 percent of credit card and personal loan applications processed straight-through, onboarding time reduced to 5 to 15 minutes, and recognition with a 2025 FICO Decision Award for Customer Onboarding and Management.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
|
2018 | 2018 |
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Blockchain Platform | Blockchain |
|
2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Core Banking | ERP Services and Operations |
|
2000 | 2000 |
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Core Banking | ERP Services and Operations |
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2011 | 2011 |
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Digital Banking | ERP Services and Operations |
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2023 | 2023 |
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Enterprise Asset Management | ERP Services and Operations |
|
2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
|
2017 | 2017 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
ERP Financial | ERP Financial Management |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||