Pasig City, 1605,
Philippines
Union Bank of Philippines Technographics
Union Bank of Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Union Bank of Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8510 Union Bank of Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Union Bank of Philippines has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Oracle Cloud HCM for Core HR in 2017, SunGard Ambit for Core Banking in 2000 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Union Bank of Philippines is running and its propensity to invest more and deepen its relationship with Oracle , Alvaria , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Union Bank of Philippines revenues, which have grown to $1.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Union Bank of Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Union Bank of Philippines Tech Stack and Enterprise Applications
Union Bank of Philippines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Union Bank of the Philippines implemented Oracle Cloud ERP as a bank-wide financial platform in the ERP Financial category, aligning the program with the institution's broader digital transformation and Agile adoption. The deployment centralized core accounting and financial control functions to provide a single source of record for statutory and management reporting.
The Oracle Cloud ERP implementation focused on standard ERP Financial functional capabilities, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and Procurement, with configuration workstreams for financial close, intercompany processing, and budgeting controls. Configuration emphasized role-based security and workflow automation consistent with cloud ERP tenancy and multi-module transaction orchestration.
Integration and reporting strategies leveraged the organization’s existing API development patterns and BI stack, reusing API design approaches proven in adjacent Oracle HCM workstreams, and surfacing transactional and trending finance data through Oracle OTBI and Power BI dashboards. Operational scope covered finance, treasury, procurement, and budgeting processes, including operating expense and capital expense budgeting projects managed through centralized financial modules.
Governance for the Oracle Cloud ERP program followed the bank’s Agile framework and product ownership model, with defined service delivery SLAs, coordination with Internal Audit for BSP compliance, and collaboration with Risk and Compliance to enforce controls and data privacy. Release orchestration used scrum roles and product owner oversight to sequence functional upgrades and support stabilization activities for ongoing ERP Financial operations.
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Union Bank of Philippines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Union Bank of Philippines implemented Oracle Cloud HCM to modernize its human resources platform and centralize core workforce administration. The deployment targeted Core HR functions across the bank's HR organization supporting an employee base of approximately 8,510, positioning Oracle Cloud HCM as the cloud-based system of record for employee data and HR service delivery.
Configuration work emphasized end-to-end process automation consistent with Core HR capabilities, including centralized employee records, workforce administration, talent workflow orchestration, and payroll workflow standardization. Implementation leveraged Oracle Cloud HCM configuration-driven business rules and workflow automation to reduce manual handoffs and to create centralized audit trails and approval flows for HR processes.
Governance and operating model changes accompanied the technical rollout, with the bank embedding Six Sigma process disciplines into HR operating procedures and using Oracle Cloud HCM to instrument standardized workflows, approvals, and traceability. Security of HR transactions was a stated objective, with the deployment framed to strengthen transactional controls and compliance across HR workflows while modernizing HR practices through automation.
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2018 | 2018 |
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Union Bank of Philippines ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | SunGard Ambit | Core Banking | ERP Services and Operations | n/a | 2000 | 2000 |
In 2000, Union Bank of the Philippines implemented SunGard Ambit Card Management as part of its Core Banking environment. The deployment is recorded as a replatforming effort by which SunGard Ambit was provisioned to assume card management responsibilities for the bank.
The migration moved the banks Asian CardPac version 1.0, which ran on a mainframe environment, to SunGard Ambit Card Management running on an open-system platform. Implementation emphasis was on rehosting card processing and centralizing cardholder lifecycle functions, with configuration work focused on card issuance, transaction processing, authorization handling and account linkage capabilities typical of modern card management systems.
Operational scope centered on retail card operations within Union Bank of the Philippines, shifting processing from mainframe operations to open-system application operations. The program required data conversion, cutover planning and the establishment of operational runbooks and support processes to govern Ambit operations and steady state application management.
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Core Banking | ERP Services and Operations |
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2011 | 2011 |
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Digital Banking | ERP Services and Operations |
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2023 | 2023 |
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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Union Bank of Philippines Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Union Bank of Philippines Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Union Bank of Philippines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Union Bank of Philippines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Union Bank of Philippines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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Union Bank of Philippines TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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Union Bank of Philippines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Union Bank of Philippines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Union Bank of Philippines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Union Bank of Philippines
Apps Being Evaluated by Union Bank of Philippines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-05 | Union Bank of Philippines | Evaluated | Tata Consultancy Services | TCS BaNCS | Core Banking | ERP Services and Operations |
| 2025-04-04 | Union Bank of Philippines | Evaluated | Par Tech | Punchh | Customer Loyalty | CRM |
| 2025-02-25 | Union Bank of Philippines | Evaluated | Kore.ai | Kore.ai | Chatbots and Conversational AI | AI-Powered Application |
| 2025-01-09 | Union Bank of Philippines | Evaluated |
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Investment Research and Market Intelligence | Investment Management |
| 2024-07-22 | Union Bank of Philippines | Evaluated |
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AML, Fraud and Compliance | TRM |