AI Buyer Insights:

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Unipol Tech Stack and Enterprise Applications

Unipol AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apromore Legacy Apromore Copilot Generative AI Platforms AI Development n/a 2019 2019
In 2019, UnipolSai implemented Apromore Copilot alongside Apromore Enterprise Edition to operationalize process mining across its insurance operations. The deployment targeted process discovery and conformance analysis, leveraging Apromore Copilot within the Process mining category to accelerate root cause analysis and variant detection. The implementation configured core process mining capabilities including automated process discovery, conformance checking, variant clustering, and interactive visualizations to support continuous process analysis. Apromore Copilot was used to augment analyst workflows with guided query generation and insight summarization, enabling faster hypothesis validation and prioritization of optimization opportunities. Operational scope focused on insurance business functions, notably claims handling and underwriting process analysis, where the platform was used to identify inefficiencies and streamline end to end process flows. Governance combined centralized analytics artifacts with role-based access for process owners and analysts, and the program delivered documented cost and efficiency improvements in the targeted insurance processes.
Unipol Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apromore Legacy Apromore Enterprise Edition Process Mining Analytics and BI n/a 2019 2019
In 2019, UnipolSai deployed Apromore Enterprise Edition to analyze end-to-end motor vehicle claims handling processes using Process Mining. The deployment targeted claims process discovery and compliance analysis within the insurer's motor lines. Apromore Enterprise Edition was configured to run process discovery and process modelling workflows, execute conformance checking, and deliver performance analytics and root-cause tracing. Analysts at UnipolSai used the software to generate visual process maps and extract analytics at the press of a button, shifting focus from offline historical log analysis to near-live data inspection. These capabilities align with core Process Mining functional modules for automated model generation and variant clustering. The implementation ingested event data and transactional logs from enterprise systems, including the enterprise resource planning system, sales systems, payroll systems and employee management systems, as well as procurement application logs, to construct end-to-end event logs for claims processes. Integration of those sources enabled visualization of case flows across touchpoints in claims intake, adjudication and settlement. Data aggregation and event log normalization were used to support cross-system process tracing. Operationally the Apromore Enterprise Edition output was consumed by claims operations and compliance teams to identify process pain points and detect non-compliant variants for targeted remediation. Governance workflows were adapted to use process mining outputs for root-cause investigations and process redesign prioritization. The implementation demonstrates how Process Mining can convert transactional system logs into actionable process models for insurance claims operations.
Unipol Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Unipolsai Assicurazioni implemented Cisco Webex Meetings. The deployment is web facing and embedded on the company website, enabling scheduled and ad hoc virtual sessions accessible to external customers and internal users. Cisco Webex Meetings is an Audio Video and Web Conferencing application. Configuration leverages standard Audio Video and Web Conferencing capabilities, including browser based join, video and audio conferencing, screen sharing, and meeting recording for on demand access. The implementation supports web based scheduling and join flows directly from public site pages and content hubs. Operational ownership is structured around IT and corporate communications, focusing governance on access controls, meeting moderation, and content management workflows. Unipolsai Assicurazioni Cisco Webex Meetings Audio Video and Web Conferencing supports collaboration and customer engagement business functions through a SaaS hosted architecture surfaced on the website.
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2017 2017
Event Management Collaboration 2018 2018
Unipol Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2014 2014
Unipol CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Data Management Platform CRM 2017 2017
Marketing Analytics CRM 2021 2021
Tag Management CRM 2017 2017
Unipol ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Unipol PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Unipol IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Unipol

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Unipol Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unipol IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unipol digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Unipol Technographics
Unipol is a Insurance organization based in Italy, with around 12334 employees and annual revenues of $15.66 billion.
Unipol operates a diverse technology stack with applications such as Apromore Copilot, Apromore Enterprise Edition and Cisco Webex Meetings, covering areas like Generative AI Platforms, Process Mining and Audio Video and Web Conferencing.
Unipol has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apromore and Cisco Systems.
Unipol recently adopted applications including Atlassian Jira Service Desk in 2022, Cisco Webex Meetings in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unipol’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Unipol’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unipol technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.