AI Buyer Insights:

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Uniqa
Location
Chłodna 51,
Warszawa, 00-867,
Poland
Website
https://www.uniqa.pl/
Phone
48 22 555 07 00
Artw industry
Insurance
Employee
Revenue

Uniqa Technographics

Uniqa Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Uniqa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1236 Uniqa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Uniqa has purchased the following applications: Efecte Inteliwise for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017, Sitecore CMS for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Uniqa is running and its propensity to invest more and deepen its relationship with Efecte , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Uniqa revenues, which have grown to $284.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Uniqa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Uniqa Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Efecte Legacy Efecte Inteliwise Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Uniqa deployed Efecte Inteliwise on its public website to automate customer interactions and front-line web support. Efecte Inteliwise is used as a Chatbots and Conversational AI application to present policy and product information via an embedded web chat widget, to automate FAQ responses, and to orchestrate multi turn conversational flows with intent recognition and response templates. The implementation emphasizes conversational content management and flow configuration within the Efecte Inteliwise administration console, with scripted escalation paths to human agents where required. Uniqa positioned the solution to handle inbound digital customer enquiries on its Poland website, aligning the application with customer service and digital engagement functions. Deployment relied on an embedded website widget model common to Chatbots and Conversational AI, with conversational modules and knowledge base publishing configured for web delivery. Operational governance is centered on a centralized content and flow review process managed by Uniqa's digital customer service team, including periodic updates to conversation scripts and admin level controls for intent tuning. The implementation focuses on web channel coverage for site visitors and customer facing workflows, while analytics and reporting capabilities within Efecte Inteliwise are used to monitor conversation volumes and tune response coverage.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2019 2019
Call Center CRM 2024 2024
Customer Experience CRM 2017 2017
Customer Experience CRM 2022 2022
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2021 2021
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2024 2024
Application Performance Management ITSM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Uniqa
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Uniqa Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Uniqa Technographics

Uniqa is a Insurance organization based in Poland, with around 1236 employees and annual revenues of $284.0 million.

Uniqa operates a diverse technology stack with applications such as Efecte Inteliwise, Adobe Connect and Sitecore CMS, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.

Uniqa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Efecte, Adobe Systems and Sitecore.

Uniqa recently adopted applications including Genesys Cloud CX in 2024, Dynatrace OneAgent in 2024 and Dynatrace Ruxit in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Uniqa’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Uniqa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Uniqa technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.