Manchester, M24 1SW,
United Kingdom
Unibox Technographics
Unibox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unibox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Unibox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unibox has purchased the following applications: PeopleHR Core HR for Core HR in 2018, Tidio Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unibox is running and its propensity to invest more and deepen its relationship with The Access Group , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unibox revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unibox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unibox Tech Stack and Enterprise Applications
Unibox HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Unibox implemented PeopleHR Core HR. The cloud-hosted PeopleHR Core HR instance is published through the company portal at https://unibox.peoplehr.net/ and serves as the primary employee record system for the 30-employee UK manufacturer. The deployment is focused on Core HR functions delivered as a SaaS application accessible to employees and HR administrators.
PeopleHR Core HR was configured to centralize personnel records, employee self-service, absence and leave management, and basic onboarding workflows consistent with Core HR category capabilities. Operational coverage is concentrated on HR and People Operations activities for the company's UK site and is used by HR administrators and managers for routine personnel transactions. Governance emphasizes centralized recordkeeping and role-based access controls within the PeopleHR portal, standardizing HR processes and document retention.
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Payroll | HCM |
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2018 | 2019 |
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Unibox AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Unibox implemented Tidio Live Chat on their website. Tidio Live Chat is a Chatbots and Conversational AI solution used to provide live messaging and automated conversational workflows across the customer-facing web channel. The deployment targets website-based customer engagement for Unibox, a United Kingdom manufacturing company with roughly 30 employees and a focused online presence.
The implementation centers on a web-embedded chat widget and cloud-hosted conversational engine, configured to handle real-time messaging, automated greetings and scripted bot flows consistent with Chatbots and Conversational AI capabilities. Functional modules implemented include live agent handover, canned responses and automated visitor detection to support sales and customer service workflows, with administration and configuration managed through the Tidio web console. Rollout scope was limited to the corporate website and customer-facing touchpoints, with governance focused on message templates, response guidelines and access control for staff operating the chat interface.
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Unibox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Unibox implemented Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 as the primary collaboration stack for the company, aligning Microsoft 365 with core business functions for internal communication and document management.
The Microsoft 365 deployment was provisioned to support standard Collaboration capabilities, including Exchange Online for email, SharePoint Online and OneDrive for Business for document storage and content management, Microsoft Teams for synchronous collaboration, and Office desktop and web applications for authoring. Public site indicators show Unibox is using Microsoft 365 on their website, confirming visible reliance on Microsoft 365 services for at least some external or embedded flows.
Rollout and operational coverage were organization wide within Unibox, sized to a 30 employee manufacturing firm, and targeted at functions including operations, engineering, sales, and customer service. Governance focused on tenant level administration, user and license provisioning, access and guest controls, and standard collaboration policies to manage document sharing and team communication within the Microsoft 365 environment.
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Unibox eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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Unibox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Unibox PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Unibox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Unibox CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Unibox
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Unibox Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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