Greenville, 29601, SC,
United States
United Community Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by United Community and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2979 United Community employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Community has purchased the following applications: NewgenONE AI and Data Science for Analytics and BI in 2025, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2000, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Community is running and its propensity to invest more and deepen its relationship with Newgen , Lumen Technologies , Unisys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Community revenues, which have grown to $901.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Community intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Newgen | Legacy | NewgenONE AI and Data Science | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 | In 2025 United Community implemented NewgenONE AI and Data Science to modernize its small business lending lifecycle, using Newgen's low-code, AI-enabled lending platform. The deployment targets Analytics and BI capabilities to digitize end-to-end processing for SBA loans, term loans, lines of credit, and construction lending and to centralize lending data for operational analytics and decision support. The implementation configured NewgenONE AI and Data Science to support core lending workflows including digital intake and document capture, automated classification and data extraction, AI-assisted credit decisioning, workflow orchestration for origination and underwriting, and loan servicing automation. Low-code configuration was used to adapt business rules across the bank's small business products, enabling business analysts to modify eligibility and workflow rules without heavy engineering cycles. Integrations were implemented to connect the Newgen platform with United Community core systems and downstream servicing interfaces, preserving existing data flows while introducing an Analytics and BI layer for consolidated loan data and model outputs. Operational coverage spans lending operations, credit underwriting, loan servicing, and front-line channels that originate small business loans, aligning the application with both transaction processing and analytical credit functions. Governance emphasized process standardization and rule lifecycle management, with NewgenONE AI and Data Science supporting versioned decision rules, audit trails, and staged rollouts across product types. Rollout sequencing focused on phasing by loan product to contain operational risk and to allow iterative tuning of AI-assisted decisioning and orchestration workflows. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2000 | 2000 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2000 | 2000 |
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Servers, Storage and Networking | IaaS |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2025 | 2025 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core Banking | ERP Services and Operations |
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2013 | 2013 |
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Digital Banking | ERP Services and Operations |
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2020 | 2021 |
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Digital Banking | ERP Services and Operations |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Management Platform | CRM |
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2023 | 2024 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2023 | 2024 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||