Brisbane, 4000, QLD,
Australia
UnitingCare Health Technographics
UnitingCare Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UnitingCare Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16783 UnitingCare Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UnitingCare Health has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Workday HCM for Core HR in 2020, MEX CMMS for Computerized Maintenance Management (CMMS) in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UnitingCare Health is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UnitingCare Health revenues, which have grown to $1.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UnitingCare Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UnitingCare Health Tech Stack and Enterprise Applications
UnitingCare Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, UnitingCare Queensland implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to consolidate core finance and corporate financial management. The deployment centered on Microsoft Dynamics 365 for Finance and Operations to support general ledger driven accounting, statutory reporting, and centralized control of financial processes across the organization.
Configuration work emphasized core financial modules common to ERP Financial projects, including general ledger, accounts payable, accounts receivable, budgeting and forecasting, fixed asset management, procurement-ledger integration, and financial reporting. Implementation activities focused on chart of accounts rationalization, ledger posting rules, period close workflows, and role-based security for finance teams.
Operational coverage included structured training and change enablement delivered in Brisbane, where a lead systems trainer was engaged from April 2019 through December 2019 to design and deliver role-based and train-the-trainer curriculum for finance and corporate users. Training artifacts and classroom plus hands-on sessions were used to prepare end users for transaction processing, month end routines, and reconciliations within Microsoft Dynamics 365 for Finance and Operations.
Governance emphasis centered on standardizing finance processes, documenting operational procedures, and transferring knowledge to internal trainers to sustain go-live support and ongoing operations. The implementation narrative ties UnitingCare Queensland, Microsoft Dynamics 365 for Finance and Operations, ERP Financial, and core finance functions into a coherent program of configuration, training, and process standardization.
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UnitingCare Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2022, UnitingCare Queensland implemented Workday HCM as its Core HR platform as part of a multimillion dollar program managed in partnership with Accenture. The rollout targeted enterprise core human resources functions for a 16,500 person health and community services organization, with a primary focus on stabilizing employee master data and supervisory relationships to support payroll and HR operations downstream.
The implementation centered on Workday HCM configuration of supervisory organisation structures and employee data models, with a Data Migration Specialist using Python and SQL to prepare and transform source records. Activities included analyzing current business processes to identify data defects, remediating causes of dirty data, and constructing a consolidated supervisory organisation from disparate reporting lines to enable role-based assignments and hierarchical security within Workday HCM.
Integrations and data movement involved consolidation from multiple complex systems, including Aurion and Chris21, into Workday HCM through scripted extract, transform, and load routines. The technical approach emphasized repeatable data loads, cross-system reconciliation for reporting lines, and automated validation checks prior to finalization of inbound data into Workday HCM, preserving referential integrity across worker, position, and supervisory objects.
Governance and rollout governance included a data cleansing working group with direct engagement from senior stakeholders to validate business rules and sign off on data quality gates. The implementation narrative documents explicit process changes around source data stewardship and staged data loads into Workday HCM, and it highlights the program scale as a multimillion dollar initiative executed with Accenture to centralize Core HR data and organizational structure.
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Payroll | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2011 | 2011 |
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UnitingCare Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maintenance Experts | Legacy | MEX CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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UnitingCare Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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UnitingCare Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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UnitingCare Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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UnitingCare Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at UnitingCare Health
Apps Being Evaluated by UnitingCare Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-08-10 | UnitingCare Health | Evaluated | Workday | Workday Adaptive Planning (ex Adaptive Insights) | EPM | EPM |
| 2026-04-08 | UnitingCare Health | Evaluated | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| 2025-10-27 | UnitingCare Health | Evaluated | Moodle | Moodle LMS | Learning and Development | HCM |
| 2025-10-27 | UnitingCare Health | Evaluated |
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Learning and Development | HCM |
| 2025-01-29 | UnitingCare Health | Evaluated |
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Patient Management | ERP Services and Operations |
| 2024-11-22 | UnitingCare Health | Evaluated |
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Point Of Sale | ERP Services and Operations |
| 2024-11-19 | UnitingCare Health | Evaluated |
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Procurement | Procurement |
| 2024-10-10 | UnitingCare Health | Evaluated |
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Enterprise Asset Management | ERP Services and Operations |
| 2024-09-17 | UnitingCare Health | Evaluated |
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Intelligent Process Automation | AI-Powered Application |