UnitingCare Queensland
Level 5, 192 Ann Street,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3253-4000
Healthcare
UnitingCare Queensland Technographics
UnitingCare Queensland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UnitingCare Queensland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16783 UnitingCare Queensland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UnitingCare Queensland has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Workday HCM for Core HR in 2020, Smartfleet Pool Vehicle Booking for Reservation and Booking Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UnitingCare Queensland is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UnitingCare Queensland revenues, which have grown to $1.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UnitingCare Queensland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UnitingCare Queensland Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, UnitingCare Queensland implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to consolidate core finance and corporate financial management. The deployment centered on Microsoft Dynamics 365 for Finance and Operations to support general ledger driven accounting, statutory reporting, and centralized control of financial processes across the organization.
Configuration work emphasized core financial modules common to ERP Financial projects, including general ledger, accounts payable, accounts receivable, budgeting and forecasting, fixed asset management, procurement-ledger integration, and financial reporting. Implementation activities focused on chart of accounts rationalization, ledger posting rules, period close workflows, and role-based security for finance teams.
Operational coverage included structured training and change enablement delivered in Brisbane, where a lead systems trainer was engaged from April 2019 through December 2019 to design and deliver role-based and train-the-trainer curriculum for finance and corporate users. Training artifacts and classroom plus hands-on sessions were used to prepare end users for transaction processing, month end routines, and reconciliations within Microsoft Dynamics 365 for Finance and Operations.
Governance emphasis centered on standardizing finance processes, documenting operational procedures, and transferring knowledge to internal trainers to sustain go-live support and ongoing operations. The implementation narrative ties UnitingCare Queensland, Microsoft Dynamics 365 for Finance and Operations, ERP Financial, and core finance functions into a coherent program of configuration, training, and process standardization.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2022, UnitingCare Queensland implemented Workday HCM as its Core HR platform as part of a multimillion dollar program managed in partnership with Accenture. The rollout targeted enterprise core human resources functions for a 16,500 person health and community services organization, with a primary focus on stabilizing employee master data and supervisory relationships to support payroll and HR operations downstream.
The implementation centered on Workday HCM configuration of supervisory organisation structures and employee data models, with a Data Migration Specialist using Python and SQL to prepare and transform source records. Activities included analyzing current business processes to identify data defects, remediating causes of dirty data, and constructing a consolidated supervisory organisation from disparate reporting lines to enable role-based assignments and hierarchical security within Workday HCM.
Integrations and data movement involved consolidation from multiple complex systems, including Aurion and Chris21, into Workday HCM through scripted extract, transform, and load routines. The technical approach emphasized repeatable data loads, cross-system reconciliation for reporting lines, and automated validation checks prior to finalization of inbound data into Workday HCM, preserving referential integrity across worker, position, and supervisory objects.
Governance and rollout governance included a data cleansing working group with direct engagement from senior stakeholders to validate business rules and sign off on data quality gates. The implementation narrative documents explicit process changes around source data stewardship and staged data loads into Workday HCM, and it highlights the program scale as a multimillion dollar initiative executed with Accenture to centralize Core HR data and organizational structure.
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Workforce Management | HCM |
|
2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartfleet Management | Legacy | Smartfleet Pool Vehicle Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, UnitingCare Queensland implemented Smartfleet Pool Vehicle Booking to centralise and simplify booking of shared vehicles across its Queensland operations, using the Reservation and Booking Management application to standardise fleet reservations. The deployment established Smartfleet Pool Vehicle Booking as a central booking service for multi-site facilities and operations teams across the state, aligning the application name and category with the organisation's pool vehicle use case.
The implementation focused on the Pool Vehicle Booking module from Smartfleet, configured to manage reservation workflows, time and date scheduling, booking calendar visibility and allocation logic typical of reservation systems. Configuration work emphasized role based access for facilities staff and operational users, and rules based allocation to reduce scheduling conflicts and manual coordination.
Operational coverage targeted UnitingCare Queensland's facilities and operations functions across all Queensland sites, consolidating booking administration into a single operational instance. The architecture supported centralised booking and regional user access, enabling facility managers and operational coordinators to control vehicle assignment and monitor utilisation from the central Smartfleet Pool Vehicle Booking system.
Governance and process changes formalised a central booking policy and standard operating procedures for pool vehicle requests, approvals and scheduling, shifting administrative tasks from distributed teams to a central fleet administration model. Outcomes reported by the vendor include improved vehicle utilisation and lower fleet administration overheads, reflecting the stated objectives of simplification and centralisation with Smartfleet Pool Vehicle Booking.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at UnitingCare Queensland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by UnitingCare Queensland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UnitingCare Queensland IT executives and key decision makers. This section highlights UnitingCare Queensland's latest recorded technology evaluations, including Moodle LMS for Learning and Development on 2025-10-27, Workday Learning for Learning and Development on 2025-10-27, and WebPAS for Patient Management on 2025-01-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UnitingCare Queensland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD UnitingCare Queensland Technographics
UnitingCare Queensland is a Healthcare organization based in Australia,
with around 16783 employees and annual revenues of $1.69 billion.
UnitingCare Queensland operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Workday HCM and Smartfleet Pool Vehicle Booking,
covering areas like ERP Financial, Core HR and Reservation and Booking Management.
UnitingCare Queensland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workday and Smartfleet Management.
UnitingCare Queensland recently adopted applications including
UKG Workforce Central (ex Kronos Workforce Central) in 2021, Workday HCM in 2020 and Workday Payroll in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UnitingCare Queensland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UnitingCare Queensland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UnitingCare Queensland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.