Universal Health Services
Universal Corporate Center, 367 South Gulph Road,
King of Prussia, 19406, PA,
United States
King of Prussia, 19406, PA,
United States
1 610-768-3300
Healthcare
Universal Health Services Technographics
Universal Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Universal Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 99300 Universal Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Universal Health Services has purchased the following applications: Infor Lawson for ERP Financial in 2009, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2016, Epic ASAP for Clinical Trial Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Universal Health Services is running and its propensity to invest more and deepen its relationship with Infor , Workday , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Universal Health Services revenues, which have grown to $15.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Universal Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Universal Health Services Tech Stack and Enterprise Applications
Universal Health Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Universal Health Services implemented Infor Lawson as its ERP Financial platform. The Infor Lawson implementation was positioned to consolidate core financial management across finance and accounting functions within the health system.
The deployment configured Infor Lawson modules aligned to standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting. Configuration work emphasized a standardized chart of accounts, multi entity consolidation capabilities, and centralized control over period close and auditing trails, consistent with hospital system accounting needs.
Governance and process changes focused on centralizing financial workflows and standardizing month end procedures across hospital and corporate finance teams, with role based security and transaction level auditability built into the application configuration. The narrative reflects an enterprise grade ERP Financial implementation of Infor Lawson at Universal Health Services in 2009, centered on unifying financial data and controls across the organization.
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ERP Financial | ERP |
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2024 | 2024 |
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Expense Management | ERP |
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2013 | 2013 |
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Universal Health Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Universal Health Services implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System on its public careers site. The deployment positioned iCIMS Recruit Applicant Tracking System as the primary candidate intake and online job posting engine for applications submitted through the UHS careers portal.
The implementation centers on core Applicant Tracking System capabilities, including online job requisition publication, candidate application intake, resume parsing and profile creation, configurable candidate workflow stages, interview event tracking, and offer workflow support. Configuration work emphasized career portal branding and application form design to align candidate experience with UHS hiring processes.
Operationally the iCIMS Recruit implementation is embedded on the careers site at careers-uhsinc.icims.com, handling candidate login and application routing from the public site into recruiting queues. The system is used by talent acquisition and recruiting teams to manage applicant pipelines and to enforce standardized requisition and candidate review processes across hiring programs sourced from the careers site.
Governance for the deployment focused on recruiting process standardization and role-based access for hiring managers and recruiters, with configurable workflows to reflect UHS approval and interview steps. The narrative reflects a typical Applicant Tracking System installation where iCIMS Recruit Applicant Tracking System provides the career site integration and recruiting lifecycle orchestration for the organization.
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BackGround Screening | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2005 | 2006 |
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Core HR | HCM |
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2012 | 2012 |
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Core HR | HCM |
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2005 | 2006 |
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Core HR | HCM |
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2024 | 2024 |
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Employee Experience | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2005 | 2006 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2014 | 2014 |
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Universal Health Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Universal Health Services implemented Epic ASAP as part of a Clinical Trial Management deployment across multiple UHS locations, including a focused activation in Binghamton, NY. The engagement encompassed parallel configuration and activation work for AMB, INP, ASAP, Optime, and Stork modules to align clinician workflows with the Clinical Trial Management use cases at point of care.
Configuration and functional build centered on provider personalization and physician-facing documentation. Epic ASAP was configured with Preference Lists, Procedure and Note Templates, SmartPhrases, and QuickActions to standardize documentation and accelerate clinician adoption, while Optime configuration supported procedure scheduling and perioperative coordination linked to those templates. The narrative reiterates Epic ASAP and the Clinical Trial Management relationship to provider documentation, order capture, and charting workflows.
Governance and rollout emphasized training and internal support structures, a training plan was developed and internal Super Users and Physician Champions were trained for post Go-Live support. The EPIC Physician Activation Liaison role in Binghamton, NY bridged activation, personalization, and stabilization across ambulatory, inpatient, ASAP, Optime, and Stork functions to sustain clinician enablement and local governance.
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Core Admin Processing System | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2023 | 2023 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Patient Management | ERP Services and Operations |
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2020 | 2020 |
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Pharmacy Management | ERP Services and Operations |
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2020 | 2020 |
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Revenue Cycle Management | ERP Services and Operations |
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2016 | 2017 |
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Revenue Cycle Management | ERP Services and Operations |
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2007 | 2007 |
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Universal Health Services Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Universal Health Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Universal Health Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Universal Health Services SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Universal Health Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Universal Health Services EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2024 |
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Universal Health Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Universal Health Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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Universal Health Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Universal Health Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2021 | 2021 |
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Universal Health Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Universal Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Regional Director of Finance | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Chief Operating Officer | CXO | Finance | |
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Senior Director- Sourcing and Contracting | Director | Procurement | |
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VP and Controller | VP | Finance | |
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Regional Director of Finance | Director | Finance | |
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Finance and Accounting Manager | Manager | Finance | |
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Vice President, Behavioral Finance | VP | Finance | |
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Director of IT and Purchasing | Director | IT | |
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Corporate Accounts Payable Manager | Manager | Finance | |
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Vice President, Chief Information Officer | CXO | IT | |
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Senior Vice President Human Resources | VP | HR | |
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Regional HR Director | Director | HR | |
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Human Resources Market Director | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Director of Human Resources | Director | HR | |
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Regional Director, Human Resources | Director | HR | |
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Benefits Manager | Manager | HR | |
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Compensation Manager | Manager | HR | |
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Assistant Director HRIS | Director | HR | |
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Division Vice President, Human Resources | VP | HR | |
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Human Resources Director/ Compliance officer | Director | HR | |
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Divisional Director of Compliance | Director | Finance | |
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Director Data & Analytics | Director | IT | |
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Assistant Manager Data Center Operations | Manager | IT | |
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Director of Data - Strategy | Director | IT | |
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Data Analyst | Non Manager | IT | |
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Apps Being Evaluated by Universal Health Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Universal Health Services IT executives and key decision makers. This section highlights Universal Health Services's latest recorded technology evaluations, including Workday Absence Management for Absence and Leave Management on 2025-11-03, Cognizant TriZetto Financial Reconciliation Manager (FRM) for Financial Consolidation and Close on 2025-10-29, and Oracle Cerner Millennium for Electronic Health Record on 2025-09-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Universal Health Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-03 | Universal Health Services | Evaluated | Workday | Workday Absence Management | Absence and Leave Management | HCM |
| 2025-10-29 | Universal Health Services | Evaluated | Cognizant | Cognizant TriZetto Financial Reconciliation Manager (FRM) | Financial Consolidation and Close | EPM |
| 2025-09-10 | Universal Health Services | Evaluated | Oracle | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations |
| 2025-01-07 | Universal Health Services | Evaluated |
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Electronic Health Record | ERP Services and Operations |
| 2024-10-01 | Universal Health Services | Evaluated |
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Benefits Administration | HCM |
FAQ - APPS RUN THE WORLD Universal Health Services Technographics
Universal Health Services is a Healthcare organization based in United States,
with around 99300 employees and annual revenues of $15.83 billion.
Universal Health Services operates a diverse technology stack with applications such as
Infor Lawson, iCIMS Recruit Applicant Tracking System and Epic ASAP,
covering areas like ERP Financial, Applicant Tracking System and Clinical Trial Management.
Universal Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, iCIMS and Epic Systems.
Universal Health Services recently adopted applications including
Workday Financial Management in 2024, Workday HCM in 2024 and Workday Adaptive Planning (ex Adaptive Insights) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Universal Health Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Universal Health Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Universal Health Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.