University of Delaware
210 South College Ave.,
Newark, 19716, DE,
United States
Newark, 19716, DE,
United States
1 302-831-2792
Education
University of Delaware Technographics
University of Delaware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Delaware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4746 University of Delaware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Delaware has purchased the following applications: PageUp ATS for Applicant Tracking System in 2020, Technolutions Slate for Admissions and Enrollment Management in 2018, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Delaware is running and its propensity to invest more and deepen its relationship with PageUp , Sterling Talent Solutions , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Delaware revenues, which have grown to $1.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Delaware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Delaware Tech Stack and Enterprise Applications
University of Delaware HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, University of Delaware deployed PageUp ATS as an Applicant Tracking System on its public careers website, using the PageUp hosted application form to capture candidate submissions and manage job postings. The implementation surfaces the PageUp ATS application form directly on the university careers portal, indicating a web-embedded application workflow for external applicants and public job listings.
The PageUp ATS configuration aligns with standard Applicant Tracking System capabilities, including online job requisition publishing, candidate application intake via an embedded application form, candidate profile and resume storage, configurable candidate workflows, automated communication templates, and recruitment reporting. Configuration likely emphasizes requisition templates and approval routing to support campus hiring processes and to streamline applicant screening and interview scheduling workflows.
Operational coverage centers on University of Delaware talent acquisition and hiring managers, with central HR governance presumed to administer role based access and posting standards for departments and colleges. The PageUp ATS instance appears to be the primary public facing applicant intake channel, consolidating applicant records and workflow orchestration within the PageUp Applicant Tracking System.
Governance and process controls focus on standardized job posting templates, structured approval chains for requisitions, and administrative controls for hiring managers and HR users. The deployment evidences an application centered approach to external recruiting, using PageUp ATS to enforce consistent applicant intake, tracking, and recruiter workflows across the university.
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BackGround Screening | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2016 | 2017 |
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HR Compliance | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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University of Delaware ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Technolutions | Legacy | Technolutions Slate | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, University of Delaware implemented Technolutions Slate to support Admissions and Enrollment Management. The deployment positions Technolutions Slate as the university's centralized admissions platform, surfaced directly through the University of Delaware website for inquiry capture and application submission.
Technolutions Slate was configured to manage core admissions workflows consistent with the Admissions and Enrollment Management category, including application intake and processing, CRM prospect management, communications automation, event registration, and committee reader workflows. The implementation emphasizes form and data capture templates, decision workflow orchestration, and communications sequencing to standardize applicant touchpoints.
Using Technolutions Slate on their website, the university integrated public-facing web forms and recruitment pages with the Slate record model to ensure lead routing and application persistence. Operational coverage focuses on central admissions and enrollment offices, supporting undergraduate recruitment and broader institutional admissions activities, with data flows designed for centralized recordkeeping and admissions case management.
Governance activity centered on admissions process standardization and workflow governance, including configuration controls for reviewer access, template management for communications, and staged configuration testing prior to live web integration. Documentation and role-based configuration were used to align admissions staff and reviewers to the Slate platform.
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Enterprise Asset Management | ERP Services and Operations |
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2017 | 2018 |
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Plant Maintenance | ERP Services and Operations |
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2021 | 2022 |
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University of Delaware AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, University of Delaware deployed Zendesk Chat on its public website. University of Delaware Zendesk Chat Chatbots and Conversational AI implementation concentrated on delivering web facing conversational support and user engagement through an embedded chat interface.
The deployment focused on embedding the Zendesk Chat web widget into site templates and configuring the agent console for live interactions. Functional capabilities implemented included real time chat, canned responses and macros for standardized replies, visitor monitoring and chat transcript capture, offline contact forms to collect inquiries outside chat hours, and basic chat routing and queuing consistent with Chatbots and Conversational AI workflows.
Operational governance centered on console administration, access controls, and content governance for canned messages and escalation procedures. The rollout was web centered and managed through university web services and support staff, with customization and configuration performed within Zendesk Chat settings and the university website environment.
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University of Delaware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2020 | 2020 |
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University of Delaware Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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University of Delaware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2001 | 2001 |
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University of Delaware ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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University of Delaware PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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University of Delaware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at University of Delaware
| First Name | Last Name | Title | Function | Department | Phone | |
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Interim VP HR | VP | HR | |
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VP For Finance and Deputy Treasurer | VP | Finance | |
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CIO/VP IT | VP | Finance | |
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COO | CXO | Finance | |
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Director, Payroll & HR Systems | Director | HR | |
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HR Director | Director | HR | |
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Vice President and Chief Human Resources Officer | CXO | HR | |
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Director, HR Projects and Strategic Initiatives | Director | HR | |
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Director Talent Acquisition and Employment | Director | HR | |
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HR Director, College of Engineering | Director | HR | |
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HR Director | Director | HR | |
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Vice President and Chief Human Resources Officer | CXO | HR | |
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Assistant to the Vice President for Human Resources | VP | HR | |
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Senior Human Resources Director | Director | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by University of Delaware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Delaware IT executives and key decision makers. This section highlights University of Delaware's latest recorded technology evaluations, including Citrix Workspace for Digital Workspace on 2026-03-18, VISANet for Payment Processing on 2026-03-06, and BlackRock Aladdin for Portfolio and Investment Management on 2025-09-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Delaware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-18 | University of Delaware | Evaluated | Citrix | Citrix Workspace | Digital Workspace | IaaS |
| 2026-03-06 | University of Delaware | Evaluated | Visa | VISANet | Payment Processing | ERP |
| 2025-09-26 | University of Delaware | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |
| 2025-09-10 | University of Delaware | Evaluated |
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Earned Wage Access | HCM |
| 2025-06-26 | University of Delaware | Evaluated |
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ERP Financial | ERP |
| 2025-05-29 | University of Delaware | Evaluated |
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Digital Banking | ERP Services and Operations |
| 2024-11-15 | University of Delaware | Evaluated |
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Analytics and BI | Analytics and BI |
| 2024-10-29 | University of Delaware | Evaluated |
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Learning and Development | HCM |
| 2024-09-30 | University of Delaware | Evaluated |
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Point Of Sale | ERP Services and Operations |
| 2024-09-26 | University of Delaware | Evaluated |
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Portfolio and Investment Performance and Planning, Asset and Wealth Management | Investment Management |
FAQ - APPS RUN THE WORLD University of Delaware Technographics
University of Delaware is a Education organization based in United States,
with around 4746 employees and annual revenues of $1.26 billion.
University of Delaware operates a diverse technology stack with applications such as
PageUp ATS, Technolutions Slate and Zendesk Chat,
covering areas like Applicant Tracking System, Admissions and Enrollment Management and Chatbots and Conversational AI.
University of Delaware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PageUp, Technolutions and Zendesk.
University of Delaware recently adopted applications including
Airtable in 2023, Prometheus Planning and Scheduling in 2021 and PageUp ATS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Delaware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Delaware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Delaware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.