University of Findlay Technographics
University of Findlay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Findlay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 University of Findlay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Findlay has purchased the following applications: Workday Financial Management for ERP Financial in 2019, Accruent EMS for Facility Management in 2022, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Findlay is running and its propensity to invest more and deepen its relationship with Workday , Google , Accruent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Findlay revenues, which have grown to $134.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Findlay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Findlay Tech Stack and Enterprise Applications
University of Findlay ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Jenzabar One Finance | Workday Financial Management | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 University of Findlay implemented Workday Financial Management as its ERP Financial system for finance operations. The implementation replaced Jenzabar One Finance and simplified the university IT environment by eliminating paper based processes and providing modern system capabilities.
Configuration work focused on core ERP Financial functional areas including general ledger, accounts payable, accounts receivable, procurement, fund accounting, fixed asset management and budgeting and reporting workflows. Workday Financial Management was configured to reflect higher education chart of accounts and fund based controls, with automation of routine transaction processing and electronic approval routing to reduce manual touch points.
Deployment concentrated on campus finance and administrative departments, centralizing transaction processing and month end close activities within Workday Financial Management. The technical consolidation reduced reliance on paper driven approvals and centralized financial record keeping in a single cloud based application.
Governance and process changes established electronic approval chains and centralized financial controls managed inside Workday Financial Management. The stated outcome for the private university in Ohio was elimination of paper based processes and adoption of modern system capabilities for finance operations.
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Payment Processing | ERP |
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2022 | 2022 |
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University of Findlay ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 University of Findlay implemented Accruent EMS for Facility Management to centralize campus space scheduling and facilities operations. The deployment of Accruent EMS is accessible via the university hosted EMS cloud portal at findlay.emscloudservice.com and is used on the University of Findlay website to surface room reservations and event scheduling to internal and external users.
Accruent EMS was configured to support core Facility Management workflows typical for higher education, including room booking and event scheduling, resource reservations, work order and preventive maintenance coordination, asset and space inventory management, and reporting for occupancy and utilization. Configuration emphasized calendar driven workflows, automated confirmation and approval routing, and role based access for facilities staff, event services, and academic schedulers to manage requests and approvals.
The implementation scope covered campus facilities, academic departments, administrative units, and event services, aligning Facility Management with campus scheduling and space governance processes. Administration and facilities teams standardized booking procedures and operational handoffs through the EMS portal, embedding Accruent EMS within the university s operational workflows for space management and event coordination.
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University of Findlay AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 University of Findlay deployed LiveChat on its public website to enable real time visitor engagement. The LiveChat implementation brings Chatbots and Conversational AI capability to web interactions, embedding a web chat widget and agent console to capture prospective student inquiries and route initial requests. LiveChat is used as the primary conversational interface on the site for synchronous and automated messaging.
The deployment was configured to leverage core Chatbots and Conversational AI functional patterns, including a site embedded chat widget, scripted response libraries, proactive chat triggers, chatbot driven FAQ triage, chat transcript capture, and built in reporting for conversation analytics. Configuration focused on conversational workflows and canned responses to streamline first contact and handoff to human agents when required.
Operational coverage centers on web facing engagement for enrollment related inquiries and student support workflows, with configuration and monitoring maintained through the application console. Governance responsibilities align with web and front office support teams for chat flow updates, transcript review, and ongoing configuration of routing and automated responses.
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University of Findlay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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University of Findlay Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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University of Findlay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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University of Findlay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at University of Findlay
Apps Being Evaluated by University of Findlay Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-28 | University of Findlay | Evaluated | Emburse | Emburse Book Professional | Travel Management | ERP Services and Operations |
| 2024-09-06 | University of Findlay | Evaluated | ADP | ADP Payroll | Payroll | HCM |