Urbana, 61801, IL,
United States
University of Illinois Technographics
University of Illinois Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Illinois and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 University of Illinois employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Illinois has purchased the following applications: AppWorx Workload Automation for Business Process Management in 2014, SAS/ASSIST for Analytics and BI in 2025, Microsoft Skype for Business Server for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Illinois is running and its propensity to invest more and deepen its relationship with Broadcom , TMA Systems , SAS Institute or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Illinois revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Illinois intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Illinois Tech Stack and Enterprise Applications
University of Illinois ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, University of Illinois deployed AppWorx Workload Automation to provide production scheduling for University Administration systems at the Urbana-Champaign campus, establishing the application within its Business Process Management footprint. The implementation was positioned inside IT operations and the Network Operations Center to centralize automated job scheduling and routine batch processing across administrative applications.
AppWorx Workload Automation was configured to manage core workload automation functions, including job scheduling, dependency orchestration, and workload monitoring, supporting automated execution of recurring administrative processes. The deployment emphasized operational instrumentation and monitoring capabilities consistent with Business Process Management workflows, enabling IT staff to track schedules, detect failures, and respond through established support channels.
Operational coverage included the University Administration domain and the Urbana-Champaign IT organization, where an Information Technology Technical Associate provided production scheduling and tier two technical support for applications integrated into the scheduling layer. Governance and runbook responsibilities were retained within central IT and the NOC, with the implementation serving as the scheduling and orchestration backbone for administrative batch operations under IT operational ownership.
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Enterprise Asset Management, Computerized Maintenance Management (CMMS) | ERP Services and Operations |
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1994 | 1994 |
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University of Illinois Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAS Institute | Legacy | SAS/ASSIST | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 |
In 2025, the University of Illinois listed SAS/ASSIST on its campus WebStore as part of the SAS Education Analytical Suite, delivering the application under a Teaching & Research license. SAS/ASSIST is cataloged in the Analytics and BI category and is presented to students and faculty in the United States for instructional and research use.
Deployment is provisioned through the University of Illinois WebStore, where the Teaching & Research license governs access and distribution. SAS/ASSIST provides GUI driven analytics capabilities typical of the product family, enabling point and click data exploration, interactive reporting, and desktop oriented analytic workflows for classroom exercises and lab assignments.
Operational scope centers on classroom instruction and student and research lab environments, with availability targeted at faculty and enrolled students under the campus licensing terms. Business functions impacted include teaching, applied research, and analytics pedagogy, with the application serving as a hands on tool for course delivery and research training in analytics.
Governance is organized around the WebStore licensing model, where usage rights and provisioning follow the Teaching & Research license terms posted on the University of Illinois WebStore. SAS/ASSIST therefore functions as a campus sanctioned Analytics and BI offering, providing GUI driven, point and click data analysis access to support teaching and research outcomes.
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University of Illinois Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype for Business Server | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 University of Illinois implemented Microsoft Skype for Business Server as its Collaboration platform to provision enterprise voice, conferencing, and IM services across campus and remote locations. The deployment centered on supporting University of Illinois at Urbana-Champaign telephony and collaboration needs with explicit capacity for 19,000 enterprise voice accounts, 20,000 pc-to-pc accounts, 1,800 common-area phones, 745 response groups, and campus call center services.
The implementation included a hardware refresh and an upgrade from Skype for Business 2015 to Skype for Business 2019, with operational ownership for administering, configuring, and maintaining Microsoft Skype for Business Server components. Functional capabilities implemented included enterprise voice routing, presence and pc-to-pc conferencing, response group and call center workflows, and common area phone provisioning consistent with Collaboration platform expectations.
Infrastructure and integrations were managed on prem and included dedicated Skype for Business servers, back end SQL servers for service data persistence, and Kemp load balancers to provide high availability for SIP and web services. Operational coverage spanned campus and remote sites, with support workflows oriented to telephony, conferencing, contact center operations, and campus IT service delivery.
Governance and operational processes emphasized Tier 3 technical support delivery via email, instant messaging, and phone, plus centralized documentation and advisory interactions with campus IT professionals to guide choices between Skype for Business and Microsoft Teams. The team also prepared for a future Teams migration for cloud based telephony, and produced documentation targeted at both IT professionals and end users to standardize operational procedures.
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University of Illinois CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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University of Illinois PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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University of Illinois TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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University of Illinois PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2023 | 2023 |
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University of Illinois IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Data Streaming | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at University of Illinois
Apps Being Evaluated by University of Illinois Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | University of Illinois | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
| 2026-02-06 | University of Illinois | Evaluated | HireVue | HireVue Modern Hire Video Interviewing | Video Interviewing | HCM |
| 2026-01-20 | University of Illinois | Evaluated | Ellucian | Ellucian Banner ERP | Education ERP | ERP Services and Operations |
| 2025-12-17 | University of Illinois | Evaluated |
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Supplier Relationship Management | Procurement |
| 2025-12-08 | University of Illinois | Evaluated |
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Donor and Fundraising Management | CRM |
| 2025-12-06 | University of Illinois | Evaluated |
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Warehouse Management | SCM |
| 2025-12-02 | University of Illinois | Evaluated |
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Chatbots and Conversational AI | AI-Powered Application |
| 2025-11-19 | University of Illinois | Evaluated |
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Marketing Automation | CRM |
| 2025-07-29 | University of Illinois | Evaluated |
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Procurement | Procurement |
| 2025-07-09 | University of Illinois | Evaluated |
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Treasury Management | TRM |