El Paso, 79968, TX,
United States
The University of Texas at El Paso Technographics
The University of Texas at El Paso Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The University of Texas at El Paso and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3048 The University of Texas at El Paso employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The University of Texas at El Paso has purchased the following applications: Equifax I-9 Management for HR Compliance in 2020, Ellucian CRM Recruit for Admissions and Enrollment Management in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The University of Texas at El Paso is running and its propensity to invest more and deepen its relationship with Equifax , UKG , Ellucian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The University of Texas at El Paso revenues, which have grown to $268.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The University of Texas at El Paso intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The University of Texas at El Paso Tech Stack and Enterprise Applications
The University of Texas at El Paso HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Management | HR Compliance | HCM | n/a | 2020 | 2020 |
In 2020, The University of Texas at El Paso implemented Equifax I-9 Management to manage employment eligibility documentation and centralize I-9 processing. The deployment targeted HR Compliance requirements across the university onboarding workflow for collecting, storing, and verifying employee I-9 records.
The implementation of Equifax I-9 Management focused on electronic I-9 capture and centralized document storage, combined with verification workflows and audit trail capabilities common to HR Compliance solutions. Configurations emphasized onboarding intake, reviewer roles for HR staff, and automated reminders to support timely completion of eligibility attestations.
Operational integration paired Equifax I-9 Management with the university new-hire paperwork repository and external verification channels. HR staff performed background checks through Record Pros and completed employment eligibility checks via E-Verify while using Equifax I-9 Management to record verification steps and maintain a single source of truth for I-9 documentation.
Governance was organized within the Human Resources onboarding function, with administrative responsibilities including help desk interactions, deadline tracking to remain in compliance with HR laws, and dedicated support for international employee onboarding to ensure adherence to U.S. regulations and university policy. The system practice emphasized process controls, documented verification workflows, and role-based access for HR reviewers using Equifax I-9 Management in support of ongoing HR Compliance.
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
The University of Texas at El Paso ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian CRM Recruit | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, The University of Texas at El Paso implemented Ellucian CRM Recruit for Admissions and Enrollment Management to centralize recruitment workflows and inquiry tracking. The deployment was conducted on site and led by the Assistant Vice President for Digital Marketing and Web Development as an enterprise CRM transformation initiative supporting recruitment and enrollment operations.
Ellucian CRM Recruit was configured to support inquiry form capture, landing page management, email campaign orchestration, and CRM personalization to enable targeted outreach and recruitment workflow automation. Configuration focused on campaign-level tracking, CRM-driven personalization rules, and orchestration of marketing automation touchpoints to improve inquiry handling and conversion workflows.
The implementation integrated Ellucian CRM Recruit with Eloqua for marketing automation, with Banner and Datamart feeds to synchronize enrollment and student data, and with Power BI for advanced analytics and reporting. Operational coverage extended across Enrollment Management, Digital Marketing, UTEP Online, and Advancement, enabling admissions, recruitment outreach, and analytics functions to share a unified inquiry and applicant dataset.
Governance emphasized cross-campus collaboration, the adoption of Wrike for campaign project management, and building a multidisciplinary digital team to operate CRM workflows and reporting. Leadership reported measurable outcomes tied to the CRM program, including record-breaking inquiry growth with FY25 inquiries 7% above goal and 10% year-over-year growth, a 62% YoY increase in paid inquiries, a single-month record of 2,149 inquiries linked to a 7.2% enrollment gain, a 6.5% increase in graduate enrollment, and record transfer recruitment at a $55 cost-per-inquiry.
|
|
|
|
|
Business Process Management | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Student Information | ERP Services and Operations |
|
2022 | 2022 |
|
The University of Texas at El Paso Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, The University of Texas at El Paso, an institution with 3,048 employees, deployed Cisco Webex Meetings. Cisco Webex Meetings is implemented as part of the Audio Video and Web Conferencing layer on the university website, delivering hosted virtual meeting rooms and browser based join flows for faculty, staff, students, and external collaborators. The implementation is positioned to support remote instruction, administrative collaboration, and public events, with meeting links and scheduling surfaced directly on utep.edu.
Configuration focuses on Cisco Webex Meetings core capabilities including multi party video conferencing, screen sharing, session recording, scheduling, and participant management. The deployment uses website hosted join experiences and administrative controls to govern meeting policies, access permissions, and recording retention workflows. Operational governance centers on centralized administration for user entitlement and meeting templates, with web based meeting workflows aligned to academic scheduling and administrative communications. Cisco Webex Meetings and the Audio Video and Web Conferencing capability form the university s web hosted conferencing layer.
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2021 | 2021 |
|
The University of Texas at El Paso Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
The University of Texas at El Paso CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2024 | 2024 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2023 | 2023 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
The University of Texas at El Paso PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
The University of Texas at El Paso IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at The University of Texas at El Paso
Apps Being Evaluated by The University of Texas at El Paso Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-13 | The University of Texas at El Paso | Evaluated | Salesforce | Salesforce Sales Cloud | CRM, Sales Automation, Sales Engagement | CRM |
| 2025-10-24 | The University of Texas at El Paso | Evaluated | Sum and Substance | Sumsub | Identity and Access Management (IAM) | CyberSecurity |
| 2025-09-04 | The University of Texas at El Paso | Evaluated | Q2 Software | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2025-06-27 | The University of Texas at El Paso | Evaluated |
|
|
Student Information | ERP Services and Operations |
| 2024-12-18 | The University of Texas at El Paso | Evaluated |
|
|
Dealership Management | ERP Services and Operations |
| 2024-11-13 | The University of Texas at El Paso | Evaluated |
|
|
Data Warehouse | Analytics and BI |
| 2024-10-17 | The University of Texas at El Paso | Evaluated |
|
|
ERP Financial | ERP |
| 2024-10-04 | The University of Texas at El Paso | Evaluated |
|
|
Gym Management | ERP Services and Operations |