University of Westminster
309 Regent Street,
London, W1B 2HW,
United Kingdom
London, W1B 2HW,
United Kingdom
44 20 7911-5000
Education
University of Westminster Technographics
University of Westminster Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Westminster and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 University of Westminster employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Westminster has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, SAP HCM (HR) for Core HR in 2014, e2s Case Management for Case Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Westminster is running and its propensity to invest more and deepen its relationship with SAP , UNIT4 , Engage2Serve or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Westminster revenues, which have grown to $347.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Westminster intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Westminster Tech Stack and Enterprise Applications
University of Westminster ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 University of Westminster implemented SAP ERP ECC 6.0 as its core ERP Financial system, initiating a centralized finance platform to support institutional financial operations. The implementation is positioned as an ERP Financial deployment to manage the university's accounting and financial administration across central finance and administrative functions.
The SAP ERP ECC 6.0 rollout focused on standard financial capabilities common to ERP Financial systems, with configurations aligned to general ledger, accounts payable, accounts receivable, asset accounting, and financial reporting workflows. Configuration work included chart of accounts and ledger design, fiscal period management, and financial close process orchestration to support higher education accounting requirements.
The production landscape uses Product EHP7 for SAP ERP 6.0 on SAP NetWeaver Release 7.4, indicating an SAP NetWeaver based application stack and middleware foundation for integration and application services. This deployment model provides the ABAP application runtime and NetWeaver platform services that typically underpin ERP Financial connectivity and extension patterns.
Governance and security are managed internally, the university IT department provides SAP security, authorisations and role design support, maintaining role assignment and authorization administration in-house. The University of Westminster does not use SAP Access Control, based on the recorded information, so compliance and segregation of duties controls are executed without that specific SAP governance module.
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2020 | 2020 |
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University of Westminster HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, University of Westminster implemented SAP HCM (HR) as its Core HR system. The deployment supports approximately 5000 SAP user licences with annual renewals, reflecting an ongoing contract cadence for both HR and payroll access.
SAP HCM (HR) functions as the institution's central Core HR platform, supporting personnel administration, organizational management, time and absence management, employee self-service and payroll processing workflows consistent with Core HR capabilities. Configuration work appears focused on centralized employee record keeping and payroll-ready data structures to support recurring payroll runs on the SAP estate. These modules underpin HR operational processes such as hiring, position management and employee lifecycle administration.
The university operates SAP HCM alongside an Agresso finance system, with Agresso also under annual renewal and finance user or licence counts not held in the responding record. Payroll functions are maintained on SAP, with the HR and payroll user base aligned at roughly 5000 licences, indicating institution-wide coverage across faculties and administrative departments in the United Kingdom. The technical footprint indicates a unified HR and payroll application layer coexisting with Agresso for finance functions.
Contract values were exempted from disclosure under the Freedom of Information Act 2000 Section 43(2), the university stated, so financial terms were not provided in the source. Procurement and contract management are conducted in line with EU and Public Sector Procurement Regulations, with stated emphasis on ethical and sustainable procurement and robust institutional processes. Governance and licence administration for SAP HCM (HR) are centralized through procurement and HR operations to manage annual renewals and ongoing Core HR service delivery.
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Employee Self Service | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2014 | 2014 |
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University of Westminster ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engage2Serve | Legacy | e2s Case Management | Case Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, the University of Westminster deployed e2s Case Management to manage counselling and mental-health referrals for its student population. The implementation uses Engage2Serve e2s Case Management within the Case Management category to provide a secure student portal where students can register, track appointments and receive communications related to wellbeing support.
The deployment centralises referral intake and case workflows, implementing modules for referral registration, appointment scheduling and case communications. e2s Case Management is configured to support case lifecycle management for counselling and mental-health services, including centralized case records, status tracking and automated communications to reduce manual handoffs.
This UK deployment targets the university counselling and mental-health service, bringing student wellbeing and case management processes into a single operational system. Operational coverage focuses on student-facing interactions and internal case handling by counselling staff, consolidating referral streams and communications into the Engage2Serve portal.
Governance and workflow changes emphasized centralised referral triage and standardized case ownership to streamline handoffs between intake and clinical teams. The university reports reduced waiting times by streamlining referrals and communications through the secure portal, improving the efficiency of counselling and mental-health referrals without specifying quantified outcomes.
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University of Westminster AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2023 | 2024 |
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University of Westminster Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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University of Westminster Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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University of Westminster CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Community Management | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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University of Westminster ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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University of Westminster IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at University of Westminster
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources, Safety Health & Wellbeing | Director | HR | |
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Deputy HR Director | Director | HR | |
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Director of Information Systems and Support | Director | IT | |
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Business Systems Operations Manager | Manager | IT | |
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Head of Student Support and Residential Life | Director | Finance | |
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Academic Registrar | Non Manager | Operations | |
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Director of Finance | Director | Finance | |
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Head of Procurement | Director | Procurement | |
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Enterprise Systems Development Team Lead | Manager | IT | |
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Head of Digital Transformation | Director | IT | |
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Supplier and Contracts Officer | Director | Procurement | |
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Apps Being Evaluated by University of Westminster Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Westminster IT executives and key decision makers. This section highlights University of Westminster's latest recorded technology evaluations, including Bloomberg Terminal for Investment Research and Market Intelligence on 2026-01-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Westminster digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-23 | University of Westminster | Evaluated | Bloomberg | Bloomberg Terminal | Investment Research and Market Intelligence | Investment Management |
FAQ - APPS RUN THE WORLD University of Westminster Technographics
University of Westminster is a Education organization based in United Kingdom,
with around 5500 employees and annual revenues of $347.0 million.
University of Westminster operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and e2s Case Management,
covering areas like ERP Financial, Core HR and Case Management.
University of Westminster has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Engage2Serve.
University of Westminster recently adopted applications including
e2s Case Management in 2023, Explorance MLY in 2023 and Infinity Call Tracking in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Westminster’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Westminster’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Westminster technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.