University of Wollongong (UOW)
University of Wollongong (UOW) Technographics
University of Wollongong (UOW) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Wollongong (UOW) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2444 University of Wollongong (UOW) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Wollongong (UOW) has purchased the following applications: Oracle Cloud ERP Accounts Payable for AP Automation in 2018, Oracle Cloud HCM for Core HR in 2018, ServiceNow Field Service Management for Field Service Management in 2026 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Wollongong (UOW) is running and its propensity to invest more and deepen its relationship with Oracle , Moodle , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Wollongong (UOW) revenues, which have grown to $608.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Wollongong (UOW) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Wollongong (UOW) Tech Stack and Enterprise Applications
University of Wollongong (UOW) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle JD Edwards EnterpriseOne Accounts Payable | Oracle Cloud ERP Accounts Payable | AP Automation | ERP | DXC Technology | 2018 | 2019 |
In 2018, University of Wollongong implemented Oracle Cloud ERP Accounts Payable as part of an AP Automation initiative. The deployment was executed with DXC Technology - Insurance and replaced Oracle JD Edwards EnterpriseOne Accounts Payable, centralizing invoice processing on the Oracle Cloud ERP platform.
The implementation configured modular accounts payable capabilities for invoice capture and validation across PO and non-PO invoices, employee claims, and student payments, leveraging Oracle Cloud ERP Accounts Payable and Oracle Fusion approval workflows. Configuration also included corporate credit card transaction reconciliation and support for month-end account reconciliations, along with processing workflows for agent commission invoices and enrollment verification to maintain vendor and student financial records.
Operational coverage extended to accounts payable, corporate finance, vendor management, and student administration functions, providing centralized invoice processing, vendor query handling, and vendor onboarding data entry. Integrations focused on tying AP Automation workflows into existing finance reconciliation and account closing processes rather than introducing new named third party systems.
Governance and process changes instituted standardized approval routing, validation checkpoints, and documentation controls to ensure compliance with institutional policies. DXC Technology - Insurance managed implementation governance and cutover coordination, with system configuration emphasizing invoice validation, vendor data accuracy, and audit trail capture.
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2018 | 2019 |
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University of Wollongong (UOW) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Ascender Preceda | Oracle Cloud HCM | Core HR | HCM | DXC Technology | 2018 | 2019 |
In 2018, the University of Wollongong implemented Oracle Cloud HCM as its Core HR solution and concurrently adopted Oracle ERP Cloud to standardize operations across three separate university entities. The decision followed a migration from Ascender Preceda, with Oracle Cloud HCM selected to provide a contemporary cloud based HR platform and a single source of employee data.
Oracle Cloud HCM was configured to centralize core HR master data, position and organizational structures, employee lifecycle management, and HR shared services workflows, aligning common HR processes across faculty, administrative and research units. Configuration work emphasized standardized job structures, role based security domains, and harmonized HR transaction processing to reduce fragmentation between the entities.
The Oracle Cloud HCM implementation was paired with Oracle ERP Cloud to enable closer alignment between HR and finance records, and the vendor commitment to an Australian based data centre was a material factor because it ensured data would remain held locally in Australia. Integrations focused on record consistency and transactional handoffs between HCM and ERP to support cross functional process continuity.
Governance was centralized to establish a single authoritative HR record across the three entities, with process realignment in HR operations and shared services to enforce consistent operating procedures and data stewardship. The explicitly stated outcomes were operational standardization across the university entities and assurance of local data residency driven by Oracle's Australian data centre investment.
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2018 | 2019 |
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University of Wollongong (UOW) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Field Service Management | Field Service Management | ERP Services and Operations | Coforge | 2026 | 2026 |
In 2026 the University of Wollongong implemented ServiceNow Field Service Management for its Infrastructure Property Division, completing a Phase 1 roll-out delivered in partnership with Coforge. The deployment positions ServiceNow Field Service Management as the campus Field Service Management capability for facilities operations and establishes a foundation for broader staged rollouts across campus.
Configuration focused on standard Field Service Management capabilities common to facilities operations, including centralized work order management, technician dispatch and scheduling, mobile technician enablement, asset and location visibility, and operational status tracking. The implementation emphasized in-field data capture and structured work records to support downstream reporting and decision workflows.
Operational coverage for Phase 1 centers on the Infrastructure Property Division with explicit intent to connect facilities teams with staff and students across campus, improving visibility of works underway and the flow of requests and updates. The solution links the facilities function to campus stakeholders through operational processes and user-facing request channels established during the rollout.
Governance and delivery were coordinated with Coforge, using a phased rollout approach under Infrastructure Property Division oversight to manage adoption and operational handover. Outcomes called out by stakeholders include enhanced visibility of facilities activity, support for data driven decision-making, and improved connectivity between facilities staff and the broader campus community.
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Grant Management | ERP Services and Operations |
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2019 | 2019 |
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University of Wollongong (UOW) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2023 | 2024 |
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University of Wollongong (UOW) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Content Management, Document Management, Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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University of Wollongong (UOW) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2015 | 2015 |
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University of Wollongong (UOW) EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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University of Wollongong (UOW) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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University of Wollongong (UOW) Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Risk Management | Procurement |
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2017 | 2017 |
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University of Wollongong (UOW) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2023 | 2023 |
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University of Wollongong (UOW) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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University of Wollongong (UOW) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at University of Wollongong (UOW)
| First Name | Last Name | Title | Function | Department | Phone | |
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Payroll Services Officer | Manager | Finance | |
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Director Human Resources | Director | HR | |
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Recruitment & HR Services Manager | Manager | HR | |
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Managing Director & Group CEO | Director | Finance | |
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Executive Assistant | Manager | Finance | |
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CFO | CXO | Finance | |
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Director Information Management & Technology | Director | IT | |
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Chief Operating Officer | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Finance Officer | Manager | Finance | |
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Senior Manager - Operations and External Relations | Manager | Operations | |
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Senior Manager - Enterprise Services & Core Infrastructure | Manager | IT | |
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Systems Accountant | Manager | IT | |
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Director Financial Operations | Director | Finance | |
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Procurement and Asset Officer | Manager | Procurement | |
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Manager - Procurement Assets & Contracts - Information Management & Technology Services | Manager | Procurement | |
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IT Technical Oficer | CXO | IT | |
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Head of Digital Strategy & Architecture | Director | IT | |
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Chief Information & Digital Officer | CXO | IT | |
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Director, Enterprise Program Management Office | Director | IT | |
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Chief People & Culture Officer | CXO | HR | |
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Apps Being Evaluated by University of Wollongong (UOW) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Wollongong (UOW) IT executives and key decision makers. This section highlights University of Wollongong (UOW)'s latest recorded technology evaluations, including SAS Viya for Analytics and BI on 2026-01-15, Snowflake Data Warehouse for Data Warehouse on 2025-08-08, and IBM Food Trust for Supply Chain Management on 2025-08-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Wollongong (UOW) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-15 | University of Wollongong (UOW) | Evaluated | SAS Institute | SAS Viya | Analytics and BI | Analytics and BI |
| 2025-08-08 | University of Wollongong (UOW) | Evaluated | Snowflake | Snowflake Data Warehouse | Data Warehouse | Analytics and BI |
| 2025-08-07 | University of Wollongong (UOW) | Evaluated | IBM | IBM Food Trust | Supply Chain Management | SCM |
| 2024-10-19 | University of Wollongong (UOW) | Evaluated |
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Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD University of Wollongong (UOW) Technographics
University of Wollongong (UOW) is a Education organization based in Australia,
with around 2444 employees and annual revenues of $608.0 million.
University of Wollongong (UOW) operates a diverse technology stack with applications such as
Oracle Cloud ERP Accounts Payable, Oracle Cloud HCM and ServiceNow Field Service Management,
covering areas like AP Automation, Core HR and Field Service Management.
University of Wollongong (UOW) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and ServiceNow.
University of Wollongong (UOW) recently adopted applications including
ServiceNow Field Service Management in 2026, Cisco Webex Control Hub in 2023 and Teads Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Wollongong (UOW)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Wollongong (UOW)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Wollongong (UOW) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.