Atlanta, 30334, GA,
United States
University System of Georgia Technographics
University System of Georgia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University System of Georgia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37000 University System of Georgia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University System of Georgia has purchased the following applications: Alight OneUSG Connect Benefits for Benefits Administration in 2017, Microsoft 365 for Collaboration in 2017, Coveo Relevance Cloud for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University System of Georgia is running and its propensity to invest more and deepen its relationship with Alight Solutions , eCampus , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University System of Georgia revenues, which have grown to $8.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University System of Georgia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University System of Georgia Tech Stack and Enterprise Applications
University System of Georgia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alight Solutions | Legacy | Alight OneUSG Connect Benefits | Benefits Administration | HCM | n/a | 2017 | 2018 |
In 2017 University System of Georgia implemented Alight OneUSG Connect Benefits, deploying a centralized benefits administration capability classified as Benefits Administration. Alight OneUSG Connect Benefits is the benefits administration solution used across the University System of Georgia for HR and benefits enrollment, retiree benefits, and open enrollment, and the system went live in 2018 following the broader OneUSG rollout.
The implementation consolidated benefits administration system-wide in the United States, with configuration focused on enrollment workflows, retiree benefit handling, and open enrollment orchestration. Alight OneUSG Connect Benefits was referenced in USG materials alongside an Alight mobile application and a OneUSG Connect benefits call center, indicating multi-channel enrollment and member services functionality.
Operationally the deployment is documented as the benefits service within OneUSG Connect Benefits materials, establishing Alight OneUSG Connect Benefits as the authoritative platform for benefits transactions and member support across campus HR teams and central benefits administration. The implementation narrative emphasizes system-wide consolidation and documented operational ownership within OneUSG Connect Benefits documentation, with the Alight mobile app and the OneUSG Connect benefits call center cited as supported access channels.
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll Tax Compliance | HCM |
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2019 | 2019 |
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University System of Georgia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, University System of Georgia deployed Microsoft 365 as a core Collaboration platform. University System of Georgia Microsoft 365 Collaboration supports academic, administrative, and research communication and document workflows, and the tenant is surfaced for public access on the university website using Microsoft 365 on their website.
The implementation centers on standard Microsoft 365 functional modules, including cloud email and calendaring, SharePoint Online based content and intranet sites, Microsoft Teams for synchronous collaboration, OneDrive for personal file storage, and the Office productivity apps for document creation and co-authoring. Configuration efforts emphasized tenant-level provisioning, site collection templates, team spaces, and policy-driven file sharing and retention settings.
Operational coverage spans the system office and multiple campus administrations and academic departments, with identity and access patterns organized to provide centralized sign-on and role based access control for campus and administrative users. The deployment is exposed on the public web presence, enabling authenticated access to published resources and collaboration spaces from the university site.
Governance is structured around centralized tenant administration with delegated site and team management for campuses, standardization of naming and provisioning workflows, and policy controls for external sharing and compliance. Rollout and user enablement focused on aligning collaboration workflows to academic and administrative business functions while maintaining centralized oversight of tenant configuration and security policies.
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Collaboration | Collaboration |
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2020 | 2020 |
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University System of Georgia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, University System of Georgia implemented Coveo Relevance Cloud. Coveo Relevance Cloud is deployed for Application, Web and Enterprise Search on the USG public website, providing a centralized search layer for site content and resource discovery across usg.edu.
The implementation centers on core search capabilities typical of the Application, Web and Enterprise Search category, including content indexing, query pipeline configuration, relevance tuning and machine learning based ranking, and analytics for search behavior. Coveo Relevance Cloud handles real time indexing of public web content and supports configurable query processing and relevance adjustments to improve search result ordering and faceted navigation.
Operational ownership is concentrated on the university system web and digital experience teams, with the deployment scoped to the USG website and public-facing content repositories. The configuration supports business functions such as public website search, student and faculty content discovery, and administrative information access, while governance emphasizes centralized relevance management and iterative tuning through analytics driven workflows.
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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University System of Georgia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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University System of Georgia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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University System of Georgia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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University System of Georgia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at University System of Georgia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by University System of Georgia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-11 | University System of Georgia | Evaluated | Workday | Workday Recruiting | Applicant Tracking System, Recruiting | HCM |
| 2026-01-28 | University System of Georgia | Evaluated | Dayforce | Ceridian Dayforce Workforce Management | Workforce Management | HCM |
| 2025-11-11 | University System of Georgia | Evaluated | Bright Horizons | EdAssist by Bright Horizons | Benefits Administration | HCM |
| 2025-10-10 | University System of Georgia | Evaluated |
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Expense Management | ERP |
| 2025-05-19 | University System of Georgia | Evaluated |
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Education ERP | ERP Services and Operations |
| 2025-03-17 | University System of Georgia | Evaluated |
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Earned Wage Access | HCM |
| 2025-01-13 | University System of Georgia | Evaluated |
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Digital Signing | Content Management |
| 2024-08-19 | University System of Georgia | Evaluated |
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Whistleblowing Management | TRM |