Baltimore, 21202, MD,
United States
University System of Maryland Technographics
University System of Maryland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University System of Maryland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25240 University System of Maryland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University System of Maryland has purchased the following applications: Accruent EMS for Facility Management in 2014, Zoom for Audio Video and Web Conferencing in 2020, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University System of Maryland is running and its propensity to invest more and deepen its relationship with Accruent , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University System of Maryland revenues, which have grown to $5.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University System of Maryland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University System of Maryland Tech Stack and Enterprise Applications
University System of Maryland ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, the University System of Maryland implemented Accruent EMS for Facility Management. The Accruent EMS deployment is accessible via the public scheduling portal at https://schedule.sgrove.usmd.edu/EMSWebApp, indicating a web-hosted instance used for campus-facing room reservations and event scheduling.
The implementation centers on scheduling and reservation workflows, event management, and facilities work order intake, with Accruent EMS configured to manage room booking, space utilization, and maintenance request handling. These functional modules align with Facility Management terminology and support institutional event coordination and facilities operations across the university system.
Operational coverage is focused on campus services and facilities teams, with the Accruent EMS instance integrated into the public scheduling portal to present availability and capture requests. Governance and workflow controls are configured to centralize approvals and operational handoffs between scheduling staff and facilities personnel.
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University System of Maryland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, University System of Maryland deployed Zoom to deliver Audio Video and Web Conferencing capabilities accessible from its public website. Zoom is used as the system's web-facing conferencing layer to surface meeting and webinar access, join links, and event listings for students, faculty, and staff through the university portal.
The implementation leverages core Zoom functionality typical of Audio Video and Web Conferencing platforms, including virtual meeting rooms, webinar hosting, screen sharing, cloud recording, and participant management workflows. Configuration appears focused on web embedding and scheduling workflows that present session information and join controls directly on the USM site, enabling single-click access for external attendees and campus users.
Operational coverage centers on website-driven access for instructional delivery, student services engagement, and administrative collaboration across the University System of Maryland. The deployment aligns Zoom with institutional event and meeting workflows, concentrating governance on scheduling, access controls, and content availability as surfaced through the website.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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University System of Maryland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, University System of Maryland implemented Adobe Experience Cloud on its website to support Customer Experience for constituent-facing digital services. The University System of Maryland Adobe Experience Cloud Customer Experience deployment is oriented to strengthen web content delivery and online engagement across the system’s public site.
The implementation configures core Customer Experience capabilities common to this category, including web content management, analytics instrumentation, audience segmentation and personalization, tag management, and campaign orchestration to support enrollment communications and information delivery workflows. Adobe Experience Cloud is used as the primary digital experience platform for content publishing, behavioral measurement, and targeted messaging on the institution’s site.
Integration scope is explicitly centered on the university’s public website and associated digital channels, with operational coverage spanning central web teams and campus communications functions. Governance updates include centralized editorial approval and content lifecycle workflows to standardize publishing across constituent-facing pages and to coordinate marketing and communications processes.
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University System of Maryland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at University System of Maryland
Apps Being Evaluated by University System of Maryland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-12 | University System of Maryland | Evaluated | Ellucian | Ellucian Banner ERP | Education ERP | ERP Services and Operations |
| 2025-10-13 | University System of Maryland | Evaluated | SAP | SAP SuccessFactors Employee Central Time Off | Absence and Leave Management | HCM |
| 2025-10-13 | University System of Maryland | Evaluated | Finastra | Finastra Misys FusionCorporate Confirmation Matching Service | AML, Fraud and Compliance | TRM |
| 2025-10-13 | University System of Maryland | Evaluated |
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Analytics and BI | Analytics and BI |
| 2025-07-05 | University System of Maryland | Evaluated |
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Student Information | ERP Services and Operations |
| 2025-05-15 | University System of Maryland | Evaluated |
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Facility Management | ERP Services and Operations |