Unum Group
1 Fountain Square,
Chattanooga, 37402, TN,
United States
Chattanooga, 37402, TN,
United States
1 423-294-1011
Insurance
Unum Group Technographics
Unum Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unum Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10665 Unum Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unum Group has purchased the following applications: Workday Financial Management for ERP Financial in 2017, Workday Absence Management for Absence and Leave Management in 2015, TIBCO iProcess for Business Process Management in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unum Group is running and its propensity to invest more and deepen its relationship with Workday , SAP , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unum Group revenues, which have grown to $11.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unum Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unum Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Unum Group implemented Workday Financial Management as a cloud-based ERP Financial solution and migrated financial records from Oracle PeopleSoft ERP. The deployment established Workday Financial Management as the central finance system for corporate accounting activities within Unum Group.
The implementation encompassed core financial capabilities consistent with an ERP Financial deployment, including general ledger consolidation, accounts payable processing, expense management, and procurement workflows. Configuration work addressed multi-entity chart of accounts and workflow automation for expense and procurement approvals to align with corporate finance controls.
Integrations were executed to link Workday Financial Management with Unum Group's existing Workday-based HR environment, leveraging shared employee master data, compensation and benefits information, and HR service delivery touchpoints noted in prior HR operations. Data migration and reconciliation from Oracle PeopleSoft ERP were part of the program to preserve historical financial records and transactional continuity.
Program governance focused on harmonizing expense and procurement policy administration across regions referenced in HR operations, including the United States, the United Kingdom, and Ireland, and on updating cross-functional workflows between finance and HR. Change activities included creation of consolidated policy documentation and coordination between finance and HR teams to support new Workday Financial Management processes.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, Unum Group implemented Workday Absence Management as a core Absence and Leave Management capability within its HR estate. The deployment automated absence tracking and approvals across HR operations and established a services-oriented model that became the foundation for HR Connect.
Workday Absence Management was configured to standardize leave request workflows, eligibility rules, absence balances, approvals and reporting, aligning with standard Absence and Leave Management functional patterns. Automation reduced manual case handling through system-driven leave calculations and workflow orchestration inside Workday, enabling consistent processing of absence events and centralized recordkeeping.
Following the 2015 implementation, Unum built HR Connect Services on top of the Workday Absence Management deployment. Unum now provides HR Connect Services for more than 110 mutual customers actively using the service and another 70 currently implementing streamlined processes such as Absence, Evidence of Insurance, Billing and Enrolment, with centralized governance and standardized process templates for HR operations, benefits administration, billing and enrolment to support repeatable rollouts.
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Benefits Administration | HCM |
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2015 | 2015 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2017 | 2017 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2009 | 2009 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TIBCO Software | Legacy | TIBCO iProcess | Business Process Management | ERP Services and Operations | n/a | 2006 | 2007 |
In 2006 Unum Group implemented TIBCO iProcess as part of a Business Process Management initiative, deploying a SOA-based customer and SMB portal to automate insurance and customer-service processes in the United States. The implementation targeted enrollment, policy changes, claims submission and billing workflows and focused on tighter coordination across Unum Group field offices.
The deployment used TIBCO iProcess Workflow and iProcess Decisions to orchestrate end-to-end process flows and to embed decision logic for approvals and routing, providing workflow automation and rules-driven processing for front-office transactions. TIBCO iProcess components were configured to centralize process orchestration and to model insurance-specific workflows, aligning portal interactions with back-office processing steps.
Architecturally the project emphasized SOA integration, delivering tighter integration between the front-office portal and back-office systems to enable continuous transaction processing. Operational coverage was United States customer and field-office servicing, bringing customer-service, underwriting touchpoints and billing operations under unified BPM governance and improving service delivery across offices.
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Insurance Policy Administration | ERP Services and Operations |
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2016 | 2018 |
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Time Tracking and Billing | ERP Services and Operations |
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2016 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Unum Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Unum Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Unum Group Technographics
Unum Group is a Insurance organization based in United States,
with around 10665 employees and annual revenues of $11.99 billion.
Unum Group operates a diverse technology stack with applications such as
Workday Financial Management, Workday Absence Management and TIBCO iProcess,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Unum Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and TIBCO Software.
Unum Group recently adopted applications including
Moodle LMS in 2021, Acoustic Analytics (formerly IBM Tealeaf) in 2021 and SmartSheet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unum Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unum Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unum Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.