Urban Ladder
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao,
Mumbai, 400 002,
India
Mumbai, 400 002,
India
91 80 6980 7777
Retail
Urban Ladder Technographics
Urban Ladder Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Urban Ladder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Urban Ladder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Urban Ladder has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2015, Darwinbox Core HR for Core HR in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Urban Ladder is running and its propensity to invest more and deepen its relationship with Microsoft , VA Tech Ventures , Darwinbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Urban Ladder revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Urban Ladder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Urban Ladder Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Urban Ladder implemented Microsoft Dynamics NAV as its ERP Financial platform. The decision to deploy Microsoft Dynamics NAV in mid 2015 targeted warehouse and inventory management and core financial processes, driven by limitations in the incumbent cloud WMS Uniware that Urban Ladder had used since 2013. The team evaluated Microsoft Dynamics AX but selected Microsoft Dynamics NAV because its scope better matched Urban Ladder's SME profile and it enabled a faster path to production.
Urban Ladder hosted Microsoft Dynamics NAV 2013 on Amazon Web Services, diverging from the traditional physical server model and aligning the application with existing AWS test stacks and infrastructure. Core components implemented included the Dynamics NAV Service and Web Client, SQL Server Enterprise or Standard for the database tier, and Active Directory for centralized user management. Configuration work emphasized inventory and warehouse control capabilities, and extensibility to support APIs and custom business logic that Uniware lacked.
Operational coverage centered on warehouse operations, inventory management, and ERP Financial functions that support procurement and accounting workflows. Integrations remained within AWS hosted tiers and the Active Directory identity layer, enabling web client access and role based user controls across the company's operational footprint.
Governance and rollout prioritized a rapid production cutover, leveraging AWS hosting to reduce infrastructure provisioning time and to align test and production environments. The implementation approach focused on maintainability and API accessibility to allow ongoing customization and integration work.
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Darwinbox | Legacy | Darwinbox Core HR | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Urban Ladder implemented Darwinbox Core HR to centralize human resources and people operations for the 800 employee retail organization. The Darwinbox Core HR deployment served as the primary Core HR system of record, focusing on employee master data, self service, and HR administrative workflows that support HR, talent and people operations functions.
The implementation was configured around standard Core HR functional modules including employee lifecycle management, onboarding and offboarding workflows, organization and position management, attendance and leave management, performance management, talent and succession planning, compensation administration, and embedded HR reporting and analytics. Darwinbox Core HR was provisioned to provide role based access and employee self service capabilities, and the configuration emphasized workflow automation for approvals and personnel changes consistent with a modern Core HR deployment.
Operational ownership centered on Urban Ladder HR and People Operations teams with the system governing core people data and approval chains across the companys India operations. Governance controls included centralized data stewardship, standardization of master data fields, role based access controls, and audit trails to enforce HR process consistency. The narrative reflects a category aligned Core HR deployment where Darwinbox Core HR functions as the central platform for HR administration and employee experience at Urban Ladder.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Urban Ladder implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The deployment established Google Workspace as the primary cloud-hosted environment for corporate email, calendaring, and document collaboration across the organization, and the public website source references confirm active use of the Google Workspace suite by Urban Ladder.
Google Workspace (Formerly Google G-Suite) was configured to deliver core Collaboration capabilities including Gmail for corporate mail, Google Calendar for scheduling, Google Drive and Shared Drives for centralized document storage, and Google Docs, Sheets and Slides for real-time collaborative authoring. Administration was handled through the Google Workspace admin console to provision and manage accounts for roughly 800 employees, enforce basic access controls, and maintain domain-level settings for the Urban Ladder corporate domain.
Operational coverage focused on enterprise-wide adoption across Urban Ladder’s India operations, enabling business functions such as corporate communications, product design collaboration, supply chain coordination, and customer support to share content and schedules. Governance used Google Workspace native controls for group management and policy enforcement, and the implementation narrative centers on conventional cloud SaaS architecture where Google hosts core services and Urban Ladder manages identities and administrative policy through the Admin Console.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2015 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Urban Ladder
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Urban Ladder Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Urban Ladder Technographics
Urban Ladder is a Retail organization based in India,
with around 800 employees and annual revenues of $180.0 million.
Urban Ladder operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Darwinbox Core HR and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Core HR and Collaboration.
Urban Ladder has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Darwinbox and Google.
Urban Ladder recently adopted applications including
Jio Commerce in 2023, Salesforce Sales Cloud in 2022 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Urban Ladder’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Urban Ladder’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Urban Ladder technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.