AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

innerwise Institute Tech Stack and Enterprise Applications

innerwise Institute Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2023 2023
In 2023, innerwise Institute deployed Slack Connect from Salesforce as a Collaboration application. The small healthcare organization provisioned a cloud-hosted Slack Connect workspace and exposes Slack functionality on its website to enable external engagement and client messaging. The implementation centers on channel-based external collaboration, multi-party messaging, file sharing, and guest user management, reflecting standard Collaboration capabilities. Workspace configuration emphasized role-based access controls, channel provisioning, and administrative controls scaled to a 10 person organization. Slack Connect is used organization-wide to support internal team communication and client facing interactions initiated via the website, covering clinical support and administrative functions. Governance follows a centralized workspace administrator model for channel governance and external partner approvals, with a lightweight rollout and provisioning approach matched to the company size.
innerwise Institute Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2014 2014
In 2014, innerwise Institute implemented Joomla 3.9 for its public website. The deployment used Joomla 3.9 as the Web Content Management platform to centralize content authoring, templating and publishing of patient-facing information for the Germany-based healthcare organization. The implementation emphasized core Web Content Management capabilities, including article-based content management, template theming, extension management and role-based access control to support editorial and administrative separation of duties. Operational responsibility appears sized for a small organization, with a compact team managing site updates, user accounts and configuration via the Joomla administration interface, supporting marketing and patient information business functions. Governance relied on Joomla 3.9 native user groups and ACL to enforce publishing workflows and content approvals, while extension management and template overrides provided customization without altering core code.
innerwise Institute CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Help Scout Legacy Help Scout Customer Support CRM n/a 2022 2022
In 2022, innerwise Institute deployed Help Scout to manage Customer Support interactions served directly through its website. innerwise Institute implemented Help Scout as the primary web-facing support channel for a 10-employee healthcare organization headquartered in Germany, centralizing inbound inquiries from site visitors into a single SaaS platform. The Help Scout deployment uses an embedded web support beacon and a cloud-hosted conversations inbox to capture email and on-site messages, coupled with a lightweight knowledge base to surface self-service content. Configuration focuses on shared inbox ownership and a simple tag and workflow taxonomy to route requests to customer-facing staff, with customer profiles and conversation history used to maintain context across interactions. Governance emphasizes inbox triage rules and agent assignment practices to formalize support handling and preserve continuity in small team operations, aligning Help Scout Customer Support with customer service and account management workflows.
Marketing Automation CRM 2022 2022
innerwise Institute IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2011 2011
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at innerwise Institute

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by innerwise Institute Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from innerwise Institute IT executives and key decision makers. This section highlights innerwise Institute's latest recorded technology evaluations, including SAP S/4 HANA for ERP Financial on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the innerwise Institute digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-02-05 innerwise Institute Evaluated SAP SAP S/4 HANA ERP Financial ERP
FAQ - APPS RUN THE WORLD innerwise Institute Technographics
innerwise Institute is a Healthcare organization based in Germany, with around 10 employees and annual revenues of $1.0 million.
innerwise Institute operates a diverse technology stack with applications such as Slack Connect, Joomla 3.9 and Help Scout, covering areas like Collaboration, Web Content Management and Customer Support.
innerwise Institute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Joomla and Help Scout.
innerwise Institute recently adopted applications including Slack Connect in 2023, Help Scout in 2022 and SendinBlue in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of innerwise Institute’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates innerwise Institute’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete innerwise Institute technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.