Sublette, 61367, IL,
United States
Vaessen Brothers Chevrolet Technographics
Vaessen Brothers Chevrolet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vaessen Brothers Chevrolet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Vaessen Brothers Chevrolet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vaessen Brothers Chevrolet has purchased the following applications: CDK Global DMS for Dealership Management in 2016, ActivEngage for Chatbots and Conversational AI in 2016, CDK Global CRM for Automotive Dealership CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vaessen Brothers Chevrolet is running and its propensity to invest more and deepen its relationship with CDK Global , ActivEngage , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vaessen Brothers Chevrolet revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vaessen Brothers Chevrolet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vaessen Brothers Chevrolet Tech Stack and Enterprise Applications
Vaessen Brothers Chevrolet ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Vaessen Brothers Chevrolet deployed CDK Global DMS. The deployment established CDK Global DMS as the core Dealership Management application for this five-employee automotive retailer in the United States, consolidating dealer operations onto a single platform and linking backend systems to the public website.
CDK Global DMS was configured to support standard Dealership Management functional modules including inventory management, sales desk workflows, service order intake, parts cataloging, and unified customer records. The implementation includes an explicit integration point with the dealership website to surface live vehicle inventory and dealer contact information, enabling online listings and lead capture to flow into the CDK Global DMS record set.
Operational coverage focused on primary business functions of sales and service at the single dealership site, centralizing transaction and customer history within CDK Global DMS. Governance and daily workflow changes were driven by dealer-level configuration and process alignment to DMS workflows, with configuration scaled to the operational needs of a small independent dealership.
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Vaessen Brothers Chevrolet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Vaessen Brothers Chevrolet deployed ActivEngage on its public website. The deployment uses ActivEngage in the Chatbots and Conversational AI category to provide customer-facing conversational capabilities for the dealership.
The ActivEngage implementation delivers core Chatbots and Conversational AI functionality including real-time web chat, conversational lead capture and routing to on-site staff, aligned with typical dealer use cases for customer engagement and inquiry handling. Configuration work focused on embedding the web chat widget, setting business hours behavior, and templating responses for sales and service intake.
Operational ownership is held by dealership staff, with the solution scoped to the website and supporting front-office sales and service workflows within the single-site dealership. This places Vaessen Brothers Chevrolet, ActivEngage, Chatbots and Conversational AI in a direct customer engagement role on its website for lead capture and conversational support.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Vaessen Brothers Chevrolet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global CRM | Automotive Dealership CRM | CRM | n/a | 2016 | 2016 |
In 2016 Vaessen Brothers Chevrolet implemented CDK Global CRM as its Automotive Dealership CRM to centralize customer interactions and manage online lead flow. The deployment focused on using CDK Global CRM for website integrated lead capture and core CRM functions that support dealership sales and service workflows.
The implementation emphasized CRM modules and configuration for contact and lead management, appointment scheduling, and customer engagement workflows consistent with Automotive Dealership CRM capabilities. CDK Global CRM was used on the company website to capture inbound leads and route contacts into the dealership CRM for follow up by sales and service staff.
Operational coverage was concentrated on dealership sales and service teams, with a centralized customer record model to unify website leads and in-store interactions. Governance centered on CRM ownership by front line personnel and process changes to capture web leads directly into CDK Global CRM, avoiding external system references and without an implementation partner noted.
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Customer Experience | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Vaessen Brothers Chevrolet TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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Vaessen Brothers Chevrolet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Vaessen Brothers Chevrolet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Bookkeeper/Receptionist | Manager | Finance | ||||
| Fixed Operations Manager | Manager | Finance | ||||
| Parts Manager | Manager | Finance |
Apps Being Evaluated by Vaessen Brothers Chevrolet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||