Chicago, 60606, IL,
United States
Vail Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vail Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Vail Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vail Systems has purchased the following applications: Speechmatics for Speech Recognition AI in 2020, Slack Connect for Collaboration in 2022, Zoominfo Platform for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vail Systems is running and its propensity to invest more and deepen its relationship with Speechmatics , Salesforce , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vail Systems revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vail Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Speechmatics | Legacy | Speechmatics | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Vail Systems implemented Speechmatics within its contact center analytics workflow, deploying Speechmatics as a Speech Recognition AI solution. Prosodica integrated Speechmatics any context speech recognition into its contact center analytics platform to unlock voice data and drive caller experience improvements across US deployments.
The implementation uses a customer hosted on premise deployment of Speechmatics to meet security and compliance requirements, enabling faster, scalable voice analytics for contact center process improvement. Functional capabilities centered on Speechmatics any context transcription and indexing, feeding the analytics platform with structured speech to text outputs and metadata to support caller journey analysis and quality monitoring.
Operational coverage focused on US contact center deployments, with the integration impacting contact center analytics and caller experience management workflows. Governance emphasized on premise hosting and compliance controls, and the integration centralized voice transcription outputs into the Prosodica analytics pipeline to enable process improvement and voice data enablement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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