Valley Medical Center
400 S. 43rd Street,
Renton, 98055, WA,
United States
Renton, 98055, WA,
United States
1 425-690-1000
Healthcare
Valley Medical Center Technographics
Valley Medical Center Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Valley Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 Valley Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Valley Medical Center has purchased the following applications: Alvaria Workforce (formerly Aspect Workforce Optimization) for Workforce Management in 2017, Experity EMR/PM for Electronic Health Record in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Valley Medical Center is running and its propensity to invest more and deepen its relationship with Alvaria , UKG , Experity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Valley Medical Center revenues, which have grown to $797.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Valley Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Valley Medical Center Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alvaria | Legacy | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, Valley Medical Center deployed Alvaria Workforce (formerly Aspect Workforce Optimization) to centralize Workforce Management for its patient contact and outreach operations. The deployment targeted contact center scheduling, quality assurance, and multichannel patient engagement within the hospital system in the United States.
The implementation packaged multiple Aspect modules including Aspect Patient Connect, Advanced List Management, Aspect EQ Quality Management, Aspect SecureAgent, Aspect EQ Workforce Management, Aspect EQ Performance Management, Aspect Customer Experience Platform Pro, Customer Survey, Customer Email, and SMS. These components establish scheduling and forecasting, agent desktop and security controls, quality monitoring and scorecards, performance management workflows, and automated patient outreach across email and SMS within the Alvaria Workforce platform.
Operational coverage emphasized contact center and patient access functions, aligning Workforce Management with patient experience programs and quality assurance teams. Governance and workflow restructuring centered on embedding Aspect EQ Quality Management and Aspect EQ Performance Management into routine agent quality reviews and scheduling cycles, while Customer Survey, Customer Email, and SMS supported coordinated outreach and feedback loops.
Alvaria Workforce (formerly Aspect Workforce Optimization) therefore functions as a unified Workforce Management and patient engagement layer for Valley Medical Center, combining forecasting, scheduling, quality management, performance analytics, and omnichannel outreach capabilities across the contact center and patient access business functions.
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Workforce Management | HCM |
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2007 | 2007 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Experity | Legacy | Experity EMR/PM | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Valley Medical Center implemented Experity EMR/PM. Experity EMR/PM is being used as the Electronic Health Record to support clinical documentation and practice management across the organization, linking clinical workflows with scheduling and revenue cycle administration for outpatient and ambulatory services.
Configuration centered on core Electronic Health Record capabilities, including clinical charting, order entry, medication lists, appointment scheduling, and practice management functionality. The deployment emphasized configuration of templates and role based access controls to align charting and scheduling workflows with existing clinical protocols and administrative processes.
Operational coverage targeted clinical and administrative departments within Valley Medical Center, with governance organized to centralize documentation standards and practice management rules. Rollout and adoption activities focused on aligning scheduling and billing workflows to the Experity EMR/PM data model, while establishing ongoing governance for configuration changes and clinical documentation policy enforcement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Valley Medical Center implemented Microsoft 365 to centralize Collaboration across the organization. The deployment is observable in the public website source and serves a US-based healthcare system with approximately 3,700 employees, aligning collaboration tooling with clinical, administrative, and support staff needs.
The Microsoft 365 implementation focuses on core collaboration services, including Exchange Online email, SharePoint Online intranet and document management, OneDrive for user file storage, Microsoft Teams for chat and meetings, and Office desktop and web applications. Configurations typically associated with this class of deployment include tenant-level provisioning, identity synchronization patterns for hybrid identity, and policy-driven mailbox and document retention controls to support secure information sharing. Microsoft 365 is used to enable team collaboration, unified communications, and secure file sharing across care coordination and back-office workflows.
Operational governance emphasizes collaboration governance, role-based access controls, and records management consistent with healthcare information handling requirements. The rollout covers business functions including clinical coordination, patient-facing administrative workflows, and corporate operations, positioning Microsoft 365 as the primary Collaboration platform across Valley Medical Center.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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CRM | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Valley Medical Center
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Valley Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Valley Medical Center Technographics
Valley Medical Center is a Healthcare organization based in United States,
with around 3700 employees and annual revenues of $797.0 million.
Valley Medical Center operates a diverse technology stack with applications such as
Alvaria Workforce (formerly Aspect Workforce Optimization), Experity EMR/PM and Microsoft 365,
covering areas like Workforce Management, Electronic Health Record and Collaboration.
Valley Medical Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Alvaria, Experity and Microsoft.
Valley Medical Center recently adopted applications including
Experity EMR/PM in 2021, Hubspot CRM in 2021 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Valley Medical Center’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Valley Medical Center’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Valley Medical Center technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.