Van Hool Technographics
Van Hool Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Van Hool and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Van Hool employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Van Hool has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Intuit Mailchimp for Marketing Automation in 2019, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Van Hool is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Van Hool revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Van Hool intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Van Hool Tech Stack and Enterprise Applications
Van Hool Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Van Hool implemented Cisco Webex Meetings as its web conferencing platform. Cisco Webex Meetings is deployed on Van Hool's public website to provide Audio Video and Web Conferencing functionality for browser-based join flows and scheduled online sessions.
The deployment uses the cloud-hosted Cisco Webex Meetings application and is configured to deliver core Audio Video and Web Conferencing capabilities, including live video and audio, screen sharing, meeting recording, and meeting scheduling accessible directly from the website. Operational use is centered on external customer and partner engagement via the company site, with meeting provisioning and administration managed through Van Hool's Webex account and governance organized around centralized provisioning, access control, and public join flows, establishing Van Hool Cisco Webex Meetings Audio Video and Web Conferencing as the web-facing conferencing layer for customer engagement.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Van Hool CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Van Hool deployed Intuit Mailchimp as its Marketing Automation platform on vanhool.com to centralize email-based marketing and web lead capture. The implementation is oriented around using Intuit Mailchimp for website-embedded signup forms and client-facing campaign delivery, positioning Intuit Mailchimp as the primary Marketing Automation tool for the company.
Configuration and modules implemented reflect typical Marketing Automation capabilities, including audience lists and segmentation, campaign and template management, scheduled email campaigns, and basic automation workflows for lead nurturing. Intuit Mailchimp was provisioned to manage consent capture and subscription preferences via site forms, and to host campaign creative and template assets for the marketing and communications teams.
Operational coverage centers on web-driven demand capture and marketing communications, with ownership aligned to Van Hool marketing functions. Governance practices emphasize list hygiene and consent controls tied to on-site signup flows, and the implementation leverages embedded Mailchimp form and tracking snippets on vanhool.com to connect site interactions to audience records within Intuit Mailchimp.
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Van Hool ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Van Hool implemented Atlassian Jira Service Desk. The Atlassian Jira Service Desk deployment is surfaced on their website to handle external service requests, and it is positioned to support IT Service Management functions including incident intake and request fulfillment.
Configuration emphasizes a public service portal with structured request types, queue based routing and SLA definitions. The implementation leverages Atlassian Jira Service Desk capabilities for ticket lifecycle management, knowledge base linkage and automation rules to triage and escalate issues, aligning tooling and workflows with IT Service Management terminology and practices.
Operational coverage includes an outward facing customer intake channel on the corporate website and consolidation of IT support intake for internal teams, governed by role based access and administrative controls. Governance and process work focused on standardized request workflows, defined approval stages and staged administration to control visibility and routing of requests through the service desk.
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Van Hool PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Van Hool PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Van Hool IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Van Hool
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Apps Being Evaluated by Van Hool Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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