ViacomCBS
ViacomCBS Technographics
ViacomCBS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ViacomCBS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22109 ViacomCBS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ViacomCBS has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Oracle PeopleSoft Absence Management for Absence and Leave Management in 2018, Adobe WorkFront for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ViacomCBS is running and its propensity to invest more and deepen its relationship with SAP , Oracle , CoachHub or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ViacomCBS revenues, which have grown to $25.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ViacomCBS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ViacomCBS Tech Stack and Enterprise Applications
ViacomCBS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, ViacomCBS implemented SAP S/4 HANA for ERP Financial. The initiative established an integrated finance backbone to support core accounting, FP&A planning, and workforce analytics across the company’s media and entertainment operations.
The SAP S/4 HANA deployment focused on core ERP financial capabilities and extended analytics, with SAP Analytics Cloud used as the primary planning and reporting layer. SAP S/4 HANA was configured to handle transactional financial processes while SAP Analytics Cloud supported planning data models, SAC planning workflows, and both live and import data scenarios for FP&A and HCM analytics.
Integrations were explicitly configured between SAP S/4 HANA and SAP Analytics Cloud, SAP BW, SAP BPC, SAP SuccessFactors, and DataServices to enable end-to-end financial and workforce reporting. These connections were designed to support centralized data reporting and to federate transactional and master data for finance, HR, and corporate FP&A teams.
Governance was driven by an analytics architecture function responsible for creating architecture design documents, managing proofs of concept, and translating business requirements into outcome-based analytics solutions. The program included finance-focused PMO activities and stakeholder engagement in a matrix reporting environment, guiding solution architecture decisions across SAP S/4 HANA, FP&A, and Workforce Analytics domains.
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ERP Financial | ERP |
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2020 | 2021 |
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Expense Management | ERP |
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2019 | 2019 |
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ViacomCBS HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, ViacomCBS implemented Oracle PeopleSoft Absence Management as a dedicated Absence and Leave Management capability to formalize leave tracking and integrate absence workflows with payroll operations. The deployment targeted Payroll Operations and HR/Benefits functions, embedding absence lifecycle tracking into broader pay calculation and compliance processes.
Oracle PeopleSoft Absence Management was configured to maintain a centralized Leave of Absence log, support employee overrides for leave entries, and manage absence entitlements and approvals. Configuration and operational responsibilities extended to Additional Pay and General Deductions setup, processing special payment runs such as bonus and equity compensation, and handling off-cycle checks and reversals to preserve payroll integrity when absence adjustments were required.
The implementation operated alongside PeopleSoft Payroll for North America and PeopleSoft Time and Labor, with explicit operational integrations to reconcile and upload biweekly time and attendance files, tuition reimbursement files, and Executive 401k compensation and deduction reconciliations. Payroll operations included transmission and release of direct deposit and positive pay files, processing court ordered wage garnishments and levies, W2 reissue handling, and testing of application tax release and maintenance packs, reflecting multi-state payroll coverage with emphasis on NY and CA.
Governance and process controls were formalized through role based responsibilities, with the Payroll Specialist reporting to the Senior Manager Payroll Operations and acting as the liaison between Payroll and HRIS/Benefits. Day to day governance emphasized audit of HR transaction input for accuracy and completeness, reconciliations, file uploads, and testing procedures to sustain compliance and operational controls within the Oracle PeopleSoft Absence Management environment.
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Core HR | HCM |
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2020 | 2021 |
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Digital Coaching | HCM |
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2021 | 2021 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2020 | 2021 |
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Workforce Management | HCM |
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2014 | 2014 |
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ViacomCBS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 ViacomCBS implemented Adobe WorkFront as a Business Process Management solution to mature HR project management capabilities and drive quality project execution. The engagement focused on embedding Adobe WorkFront project management and workflow capabilities into HR Operations with leadership from HR Operations and Talent Attraction stakeholders.
ViacomCBS configured Adobe WorkFront to support project intake, task tracking, and workflow orchestration for HR programs, implementing WorkFront project management and workflow solution features to standardize how HR initiatives are planned and executed. The implementation emphasized configuration of project templates, workflow rules, and assignment mechanisms consistent with Business Process Management practices to improve repeatability of HR processes.
Operational scope concentrated on HR Operations, Talent Attraction, and the newly formed HR Services function, where the team transitioned interview scheduling and temp to perm functions into a centralized HR Services organization. Cross functional leadership led the transition of interview scheduling and temp to perm workstreams into HR Services, aligning operational ownership with the configured WorkFront workflows.
Governance work included establishing cross functional leadership discussions and partnering with HR Operations to develop a three year service expansion strategy, aligning project governance to service delivery objectives. The initiative was led by a cross function team including HR Operations and Talent Attraction leaders, creating a governance forum to oversee WorkFront configuration, workflow ownership, and future service scope decisions.
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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ViacomCBS Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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ViacomCBS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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ViacomCBS Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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ViacomCBS SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2016 | 2017 |
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ViacomCBS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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ViacomCBS EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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ViacomCBS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2019 | 2019 |
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ViacomCBS Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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ViacomCBS TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2015 | 2015 |
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ViacomCBS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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ViacomCBS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ViacomCBS CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ViacomCBS
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President, Chief People Officer | CXO | HR | |
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Executive Vice President, Chief Financial Officer | CXO | Finance | |
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SVP Information Technology Services | VP | IT | |
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Chief Operating Officer, Advertising Revenue | CXO | Marketing | |
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Vice President, Payroll Services | VP | HR | |
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Vice President, Global Talent Acquisition & Operations | VP | HR | |
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Vice President Human Resources | VP | HR | |
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Director, HRIS | Director | HR | |
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VP, Compensation | VP | HR | |
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Senior Vice President, Total Rewards Experience | VP | HR | |
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Apps Being Evaluated by ViacomCBS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ViacomCBS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ViacomCBS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ViacomCBS Technographics
ViacomCBS is a Media organization based in United States,
with around 22109 employees and annual revenues of $25.29 billion.
ViacomCBS operates a diverse technology stack with applications such as
SAP S/4 HANA, Oracle PeopleSoft Absence Management and Adobe WorkFront,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
ViacomCBS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Adobe Systems.
ViacomCBS recently adopted applications including
CoachHub Digital Coaching in 2021, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ViacomCBS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ViacomCBS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ViacomCBS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.