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Vienna House
Location
Dresdner StraAŸe 87,
Vienna, 1200,
Austria
Website
https://www.viennahouse.com/
Phone
43 1 333 73 73-0
Artw industry
Leisure and Hospitality
Employee
Revenue

Vienna House Technographics

Vienna House Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Vienna House and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 Vienna House employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Vienna House has purchased the following applications: Infor Hospitality Management for Hospitality ERP in 2017, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Vienna House is running and its propensity to invest more and deepen its relationship with Infor , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Vienna House revenues, which have grown to $214.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vienna House intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vienna House Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor Hospitality Management Hospitality ERP ERP Services and Operations Direct from vendor 2017 2018
In 2017, Vienna House implemented Infor Hospitality Management across its 35 properties to automate front office processes and to provide perfect service to guests. Infor Hospitality Management is deployed as a hotel property management system and is positioned within the Hospitality ERP category, described by the vendor as a fully integrated service hub supporting property operations and guest-facing workflows. The implementation focused on front office automation and digital guest services, including mobile check-in and checkout, guest folders, and restaurant reservations as core functional capabilities of Infor Hospitality Management. This deployment complemented Vienna House's existing Infor footprint, coexisting with Infor d EPM for business analytics and Infor EzRMS for revenue optimization and yield management, forming a linked operational stack for revenue and operations teams. A pilot project at the Limburg hotel validated the Infor Hospitality Management interface, functionality, and technology before group rollout. The solution was extended to address broader language requirements for Eastern European locations, and a seamless integration with Gustaffo.com, an Infor partner providing digital concierge services, was a decisive factor in vendor selection. The implementation was procured direct from vendor and rolled out to cover front office operations across the hotel group's estate. Governance followed a pilot then evaluation model, where Infor responded to Vienna House requirements for expanded language support and integration capability, after which the contract was awarded. The vendor noted that the Infor Hospitality Management functionality and partner integration proved highly capable during evaluation, supporting the groupwide rollout plan.
Reservation and Booking Management ERP Services and Operations 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2013 2013
Digital Advertising Platform CRM 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Vienna House
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Vienna House Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Vienna House Technographics

Vienna House is a Leisure and Hospitality organization based in Austria, with around 2400 employees and annual revenues of $214.0 million.

Vienna House operates a diverse technology stack with applications such as Infor Hospitality Management , Microsoft 365 and Hotjar, covering areas like Hospitality ERP, Collaboration and Customer Experience.

Vienna House has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Microsoft and Contentsquare.

Vienna House recently adopted applications including Hotjar in 2021, SABRE Synxis Guest Connect in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Vienna House’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Vienna House’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Vienna House technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.