Vienna Insurance Group
Vienna Insurance Group Technographics
Vienna Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vienna Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25947 Vienna Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vienna Insurance Group has purchased the following applications: SAP Policy Management for Insurance Policy Administration in 2010, Microsoft 365 for Collaboration in 2021, hyper CMS DAM for Digital Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vienna Insurance Group is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , hyper CMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vienna Insurance Group revenues, which have grown to $10.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vienna Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vienna Insurance Group Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Policy Management | Insurance Policy Administration | ERP Services and Operations | BearingPoint | 2010 | 2011 |
In 2010, Vienna Insurance Group implemented SAP Policy Management as part of a SMILE programme to standardize policy, claims and collections processes across Austria and Central and Eastern Europe. The deployment leveraged SAP for Insurance components within the Insurance Policy Administration category, and BearingPoint supported the SAP FS rollout across group entities.
The technical footprint emphasized SAP FS-PM for core policy administration, with project scope explicitly covering FS-PM, FS-CM and FS-CD modules. Configuration work focused on product definition, policy lifecycle management, endorsements and event-driven policy processing consistent with Insurance Policy Administration functional workflows, while FS-CM and FS-CD were used to align claims and collections capabilities inside the same SAP for Insurance stack.
Operational rollout was executed at the group level, with subsidiaries such as C-Life included in subsequent waves, enabling centralized configuration and subsidiary-specific parameterization. The implementation organized cross-functional coverage across underwriting, policy administration, claims operations and finance, using the SAP for Insurance modules to preserve transactional integrity across those business functions.
Program governance was delivered through the SMILE programme, which provided a group-wide governance forum, phased rollout sequencing and standardized process templates to drive alignment. BearingPoint acted as the implementation partner for the SAP FS rollout, supporting integration of FS-PM with FS-CM and FS-CD and coordinating subsidiary deployments.
The cited outcome was improved process standardization and group-wide alignment through the SAP Policy Management implementation, with the SAP Policy Management application serving as the central Insurance Policy Administration platform for Vienna Insurance Group.
|
 |
|
|
Insurance Policy Administration | ERP Services and Operations |
|
2009 | 2011 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Vienna Insurance Group implemented Microsoft 365 to standardize Collaboration across its corporate environment. The presence of Microsoft 365 artifacts is observable on the Vienna Insurance Group public website, indicating active use of Microsoft 365 services in their external digital footprint.
The Microsoft 365 implementation encompasses core collaboration modules including Exchange Online for corporate email, Microsoft Teams for messaging and meetings, SharePoint Online for team sites and document management, OneDrive for individual file storage, and the Microsoft Office productivity suite for content authoring. Configuration likely includes tenant-level administration, user provisioning, mail routing, and group collaboration policies consistent with Collaboration category deployments. These capabilities support standard collaboration workflows such as email, synchronous and asynchronous communication, document co-authoring, and centralized intranet content.
Operational governance is expected to be managed through the Microsoft 365 admin center and Microsoft identity services for access and authentication, with information governance and compliance features applied to meet insurance sector requirements. The relationship is Vienna Insurance Group Microsoft 365 Collaboration for business functions spanning corporate communications, IT, and document-centric teams.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| hyper CMS | Legacy | hyper CMS DAM | Digital Asset Management | Content Management | n/a | 2015 | 2015 |
In 2015, Vienna Insurance Group implemented hyper CMS DAM as its Digital Asset Management solution to support marketing and insurance content management across Austria and the CEE region. The vendor directory for hyper CMS lists Vienna Insurance Group as a referenced insurance-sector user, indicating active adoption of the hyper CMS DAM offering while the vendor profile does not provide module-level timelines or explicit deployment dates.
The hyper CMS DAM deployment aligns with core Digital Asset Management capabilities, including a centralized asset repository, metadata-driven taxonomy, version control, rights and permission management, search and retrieval, and distribution workflows for web and campaign use. Configuration and operational focus are inferred toward marketing and insurance content lifecycles, with asset ingestion, metadata enrichment, and approval workflows emphasized to manage branded and regulatory content.
The vendor profile does not specify integrations with other enterprise systems or an implementation partner, and module-level details are not disclosed in the public listing. Governance and rollout details are not provided, so typical governance constructs for this Digital Asset Management deployment would include defined content ownership, metadata standards, role-based access controls, and staged approval processes deployed across marketing and regional content teams.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Vienna Insurance Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vienna Insurance Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vienna Insurance Group IT executives and key decision makers. This section highlights Vienna Insurance Group's latest recorded technology evaluations, including Okta Identity Cloud for Identity and Access Management (IAM) on 2024-12-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vienna Insurance Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Vienna Insurance Group Technographics
Vienna Insurance Group is a Insurance organization based in Austria,
with around 25947 employees and annual revenues of $10.28 billion.
Vienna Insurance Group operates a diverse technology stack with applications such as
SAP Policy Management, Microsoft 365 and hyper CMS DAM,
covering areas like Insurance Policy Administration, Collaboration and Digital Asset Management.
Vienna Insurance Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and hyper CMS.
Vienna Insurance Group recently adopted applications including
Microsoft 365 in 2021, Twilio Sendgrid in 2019 and Microsoft Azure Cloud Services in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vienna Insurance Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vienna Insurance Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vienna Insurance Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.