Jarlette Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Jarlette and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Jarlette employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jarlette has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Freshstatus CX for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jarlette is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jarlette revenues, which have grown to $151.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jarlette intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 | |||
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Freshstatus | Legacy | Freshstatus CX | Customer Experience | CRM | n/a | 2022 | 2022 | In 2022, Jarlette deployed Freshstatus CX on its public website as a Customer Experience application, positioning Freshstatus CX to publish service status and incident communications for external customers and patient-facing channels. The implementation is explicitly customer-facing and serves as the primary surface for real-time status updates and subscription-based notifications accessed from the Jarlette website. Freshstatus CX was configured to expose standard Customer Experience capabilities, including a public status page, incident messaging workflows, subscriber notification management, and scheduled maintenance announcements. Configuration work focused on service grouping and templated messaging to ensure consistent external communications, and the Freshstatus CX console was used to author and schedule customer-facing updates. Operational coverage for the deployment centers on customer support and operations teams that now use the website-hosted Freshstatus CX pages to communicate outages and maintenance to Jarlette customers across Canada. The deployment is embedded on the corporate website and is the primary channel for external service transparency rather than an internal-only tool. Governance was aligned to support operational publishing, with configured editorial templates and approval workflows for on-call and support staff to issue status updates through Freshstatus CX. The implementation emphasizes structured incident communications and subscription management within Jarlette Customer Experience processes, avoiding any reference to prior systems or external implementation partners. | |
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Marketing Analytics | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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