Jarlette Technographics
Jarlette Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jarlette and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Jarlette employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jarlette has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Freshstatus CX for Customer Experience in 2022, Postmark for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jarlette is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Freshstatus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jarlette revenues, which have grown to $151.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jarlette intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jarlette Tech Stack and Enterprise Applications
Jarlette Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012 Jarlette deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across its Canadian operations to centralize corporate email, calendaring, and document collaboration. The deployment established Google Workspace (Formerly Google G-Suite) as the core platform for persistent messaging and synchronous collaboration across the organization.
The implementation used standard Collaboration functional modules including Gmail for corporate mail routing, Google Calendar for shared scheduling, Google Drive with shared drives for file storage, Docs, Sheets and Slides for real-time document co-editing, and Google Meet for video conferencing. Administrative configuration included role-based organization units, group address management, and policy controls applied through the Google Admin Console to manage user accounts, device access, and baseline security settings.
Operational coverage extended to the full Jarlette workforce in Canada, supporting business functions such as corporate communications, knowledge sharing, and remote collaboration. The company’s public website references Google Workspace usage for contact and mail routing, indicating integration of public-facing email and communication flows with the Google Workspace environment. Governance focused on centralized administration and user provisioning, with standard Collaboration workflows for document sharing, calendar availability, and meeting orchestration.
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Collaboration | Collaboration |
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2023 | 2023 |
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Jarlette CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshstatus | Legacy | Freshstatus CX | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Jarlette deployed Freshstatus CX on its public website as a Customer Experience application, positioning Freshstatus CX to publish service status and incident communications for external customers and patient-facing channels. The implementation is explicitly customer-facing and serves as the primary surface for real-time status updates and subscription-based notifications accessed from the Jarlette website.
Freshstatus CX was configured to expose standard Customer Experience capabilities, including a public status page, incident messaging workflows, subscriber notification management, and scheduled maintenance announcements. Configuration work focused on service grouping and templated messaging to ensure consistent external communications, and the Freshstatus CX console was used to author and schedule customer-facing updates.
Operational coverage for the deployment centers on customer support and operations teams that now use the website-hosted Freshstatus CX pages to communicate outages and maintenance to Jarlette customers across Canada. The deployment is embedded on the corporate website and is the primary channel for external service transparency rather than an internal-only tool.
Governance was aligned to support operational publishing, with configured editorial templates and approval workflows for on-call and support staff to issue status updates through Freshstatus CX. The implementation emphasizes structured incident communications and subscription management within Jarlette Customer Experience processes, avoiding any reference to prior systems or external implementation partners.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Jarlette PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActiveCampaign | Legacy | Postmark | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Jarlette began using Postmark for Transactional Email on its public website, embedding Postmark to handle automated customer-facing messages and system notifications. The implementation centers on Postmark as the transactional message delivery layer for Jarlette, linking website-driven events to email dispatch workflows.
Configuration work focused on standard Transactional Email capabilities, including SMTP and API delivery endpoints, HTML template management, and webhook event handling for bounce and delivery events. Postmark was configured to serve templated notifications and system alerts, aligning message templates with Jarlette website triggers and content management workflows.
Operational coverage spans customer-facing functions hosted on the Jarlette website and supports customer service and operational notification flows within the Canadian organization. Governance emphasized template version control and event-driven routing of transactional messages through Postmark, with monitoring of delivery and webhook events to maintain operational visibility.
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Jarlette IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Jarlette
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Jarlette Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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