List of Freshstatus CX Customers
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Since 2010, our global team of researchers has been studying Freshstatus CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Freshstatus CX for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Freshstatus CX for Customer Experience include: Jarlette, a Canada based Healthcare organisation with 450 employees and revenues of $151.0 million, Peaceweb Netherlands, a Netherlands based Communications organisation with 25 employees and revenues of $5.0 million, Twibbonize, a Indonesia based Professional Services organisation with 23 employees and revenues of $3.0 million, Tico Coffee Roasters, a United States based Retail organisation with 10 employees and revenues of $1.0 million, Encharge, a Bulgaria based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Freshstatus CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Freshstatus CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Biggestech | Professional Services | 10 | $1M | Bangladesh | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a | In 2022, Biggestech implemented Freshstatus CX on its website for Customer Experience. The deployment embeds Freshstatus CX as the primary public-facing status and customer communication layer for the company website, enabling centralized incident visibility and customer-facing service messaging. Freshstatus CX was configured with Customer Experience-aligned modules including a public status page, customer notification workflows, and feedback capture, scaled to the needs of a 10 employee professional services firm. Operational coverage emphasizes client-facing functions such as customer support and service delivery, with the application exposed on the corporate website to provide real-time status and self-service information. Governance and content updates are managed internally through the Freshstatus CX administrative console and routine publication processes, with a single service owner coordinating configuration, messaging cadence, and access controls. | |
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DevStorage.eu | Professional Services | 10 | $1M | Germany | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a | In 2022, DevStorage.eu implemented Freshstatus CX on its public website to provide Customer Experience capabilities focused on status communication and customer notifications. Freshstatus CX is deployed as the customer-facing status and incident communication layer, delivering public status pages and subscriber notifications consistent with Customer Experience applications. The deployment is cloud hosted and embedded into the site, serving as the primary external communications touchpoint for the small professional services firm, and supporting customer support and service operations. Functional configuration emphasizes public status pages, subscriber management, and templated incident updates, which are instrumented for web delivery and integrated into day-to-day support workflows. Governance is centralized to a small operational team that publishes updates and maintains subscriber lists, aligning incident communication procedures with customer support processes across DevStorage.eu. | |
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Encharge | Professional Services | 10 | $1M | Bulgaria | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a | In 2022, Encharge deployed Freshstatus CX on its website as a Customer Experience layer for its 10 employee professional services firm based in Bulgaria. The implementation places Freshstatus CX into the company web presence to provide public status visibility and centralized customer communications, and Freshstatus CX is the primary customer-facing incident and status tooling. The deployment is web-centric and built around embedded status pages and subscriber notification capabilities. Configuration work emphasized public status pages, embeddable status widgets, incident timeline publishing, and subscriber notification workflows, leveraging standard Customer Experience functionality for message templates and scheduled updates. Freshstatus CX was configured to surface operational status on marketing and support pages and to centralize incident messaging for external audiences. Operational ownership is aligned to product and customer success functions, with a lightweight governance model suitable for a small organization, using a single site web deployment and centralized controls for publishing and subscriber management. Ongoing administration is handled internally by Encharge, and Freshstatus CX interacts with the website front end through embedded widgets and direct status page links to maintain customer-facing status and notification flows. | |
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Communications | 10 | $1M | United Kingdom | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a |
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Healthcare | 450 | $151M | Canada | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a |
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Communications | 25 | $5M | Netherlands | Freshstatus | Freshstatus CX | Customer Experience | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a |
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Retail | 10 | $1M | United States | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a |
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Professional Services | 23 | $3M | Indonesia | Freshstatus | Freshstatus CX | Customer Experience | 2022 | n/a |
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Buyer Intent: Companies Evaluating Freshstatus CX
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