List of Tyler Content Manager Customers
Tyler Technologies
5101 Tennyson Parkway,
Plano, 75024, TX,
United States
Plano, 75024, TX,
United States
1 972-713-3700
Professional Services
7800
$2.3B
Since 2010, our global team of researchers has been studying Tyler Content Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler Content Manager for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler Content Manager for Document Management include: City of Mobile, AL, a United States based Government organisation with 940 employees and revenues of $175.0 million, City of Hayward, a United States based Government organisation with 910 employees and revenues of $169.0 million, City of Rowlett, TX, a United States based Government organisation with 152 employees and revenues of $149.0 million, City of Tomball, TX, a United States based Government organisation with 400 employees and revenues of $102.0 million, City Of Pleasanton, CA, a United States based Government organisation with 485 employees and revenues of $75.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler Content Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler Content Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Hayward | Government | 910 | $169M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2012 | n/a |
In 2012, the City of Hayward implemented Tyler Content Manager as part of a broader Tyler Technologies Munis enterprise deployment. Tyler Content Manager was provisioned to deliver Document Management capabilities across municipal workflows and to integrate content services with Munis suite applications.
The implementation emphasized core Document Management functionality, including document capture, indexing, secure storage, search and retrieval, retention scheduling, and workflow automation consistent with public sector records management. Tyler Content Manager was configured to operate alongside Munis financial management, human capital management and utility billing modules, and to support vendor, client and employee self service channels. The agreement included software licenses, professional services, maintenance and support as part of the Munis engagement.
Governance and rollout were managed by the citys information technology leadership following an internal request for proposal evaluation, with IT oversight driving configuration priorities for finance, HR and utility business functions. The city articulated expected outcomes that Tyler Content Manager and the Munis suite would help the municipality become more effective and efficient in service delivery and modernize business methodology, and the vendor committed to continuous product enhancements under its evergreen maintenance philosophy.
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City of Mobile, AL | Government | 940 | $175M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2015 | n/a |
In 2015, City of Mobile, AL implemented Tyler Content Manager. City of Mobile, AL used Tyler Content Manager as its Document Management platform to support Municipal Court and Accounting business functions.
The deployment focused on records capture, imaging, indexing, retention scheduling, full-text search, and workflow automation, configured to handle scanned payment receipts, court dispositions, bond and refund documentation, grant requisitions, and contract files. Tyler Content Manager was configured to store clearance letters, cashiering receipts, and reconciliation artifacts with standardized taxonomy and retention rules to support month end and grant drawdown processes.
Operational coverage included Municipal Court, the Accounting office, the Revenue Department, Police, Public Works, Animal Shelter, Trash Department, and Wave Transit, aligning document workflows to daily deposit posting, payment window transactions, batch reconciliation, check requests, and restitution disbursements. The implementation supported capture and indexed storage of source documents used in reconciliations that reference outputs from Tyler Cashiering and GMS, enabling auditable links between payment records and accounting entries.
Governance and rollout emphasized procedural documentation and staff training, including creating a procedural manual and training a court cash employee on cash procedures, alongside supervisory controls for teller operations. Records retention rules and indexing standards were enforced to centralize document control for court, revenue, and accounting workflows using Tyler Content Manager.
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City Of Pleasanton, CA | Government | 485 | $75M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2015 | n/a |
In 2015, City of Pleasanton, CA implemented Tyler Content Manager as part of a broader Tyler Technologies deployment, placing Tyler Content Manager into its Document Management estate to support municipal finance and HR operations. The implementation occurred alongside Munis and Tyler Cashiering and followed a priority to modernize payroll, HR, utility billing, and cashiering processes within a single vendor ecosystem.
The Tyler Content Manager deployment focused on core document management capabilities including electronic document capture, centralized indexing, permissions-based access control, and configurable workflow routing for invoice and contract processing. Configuration work emphasized permission models and workflow definitions to align document routing with newly decentralized financial processes, and the application was used to reduce duplicate data entry by consolidating document storage and access.
Tyler Content Manager was provisioned to support finance and human resources business functions, operating in tandem with Munis HR and payroll modules and the Munis Employee Self Service time entry rollout. The project scope covered accounts payable, contract administration, payroll document handling, and cashiering support, with document management functionality enabling consistent records handling across these operational areas.
Governance and rollout included structured training, a go-live day computer lab offering one-on-one assistance for invoice and contract entry, and organization-wide training to establish new permissions and workflow ownership. City leadership framed the rapid sequence of ERP and document management deployments as a rapid change initiative, and Pleasanton reported streamlined employee processes and elimination of redundant payroll data entry as explicit results of the combined Munis and Tyler Content Manager implementations.
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City of Rowlett, TX | Government | 152 | $149M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2017 | n/a |
In 2017, the City of Rowlett, TX implemented Tyler Content Manager as its Document Management application to centralize procurement documentation for municipal Purchasing and user departments. The deployment focuses on document capture, version control, indexed storage, and controlled distribution of purchase orders generated by the city procurement workflow.
Tyler Content Manager was configured to support the purchasing procedure where, once a requisition is approved by Purchasing and a vendor is selected, the purchase order is computer generated and distributed to the vendor and the user department. The implementation leverages document versioning so two versions of the purchase order are available and maintained via the Munis TCM function, ensuring both transactional P.O. output and a retained archive copy are accessible through Tyler Content Manager.
Operational coverage centers on the Purchasing office and receiving user departments, integrating the city finance ERP workflow with document management to automate capture and retrieval of procurement records. Governance and process controls emphasize indexed storage, access controls, and an auditable record trail tied to Munis generated documents, aligning Document Management functionality with municipal procurement procedures.
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City of South Pasadena, FL | Government | 37 | $6M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2020 | n/a |
In 2020 the City of South Pasadena, FL implemented Tyler Content Manager as part of a multi-product municipal records initiative. The Statement of Work for the engagement defined project scope, methodology, roles and responsibilities, implementation stages, and deliverables, positioning Tyler Content Manager within a broader effort that also included Incode Financials, Incode Personnel Management, and Incode CRM. The stated project goals were to streamline and automate business processes, provide real-time access to information, and improve responsiveness to external and internal customers.
Tyler Content Manager was configured to provide core Document Management capabilities including centralized document capture, indexing and metadata management, full-text search, retention scheduling, access controls, and workflow automation for records lifecycle management. Configuration work focused on mapping municipal records taxonomies to system metadata, establishing retention policies and records classification, and enabling role-based access to support finance, personnel, and customer service use cases. The Tyler Content Manager application name appears in project documentation as the primary records repository for these functions.
Integrations were scoped and delivered to connect Tyler Content Manager with the deployed Incode Financials, Incode Personnel Management, and Incode CRM applications, enabling document associations to financial transactions, personnel records, and constituent interactions. Operational coverage targeted city departments responsible for finance, human resources, and customer service, with the content repository designed as a centrally managed system to serve both internal staff and external-facing request workflows. Real-time information access and integrated document links to Incode modules were emphasized in the implementation stages.
Governance and rollout followed the SOW structure, defining implementation stages, deliverables, and roles and responsibilities to support adoption. Process restructuring focused on records intake, approvals, and retention workflows, and the program included training and change management activities to empower users to become more efficient and productive. The SOW framed the Tyler Content Manager deployment as a foundational Document Management platform to achieve the project goals articulated by the City of South Pasadena.
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Government | 400 | $102M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2020 | n/a |
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Government | 300 | $21M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2017 | n/a |
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Government | 130 | $25M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2013 | n/a |
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Government | 20 | $2M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2020 | n/a |
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Government | 380 | $67M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating Tyler Content Manager
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tyler Content Manager. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Tyler Content Manager for Document Management include:
- B-Lynk, a United States based Professional Services organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Tyler Content Manager Coverage
Tyler Content Manager is a Document Management solution from Tyler Technologies.
Companies worldwide use Tyler Content Manager, from small firms to large enterprises across 21+ industries.
Organizations such as City of Mobile, AL, City of Hayward, City of Rowlett, TX, City of Tomball, TX and City Of Pleasanton, CA are recorded users of
Tyler Content Manager for Document Management.
Companies using Tyler Content Manager are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Tyler Content Manager are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tyler Content Manager across Americas, EMEA, and APAC.
Companies using Tyler Content Manager range from small businesses with 0-100 employees - 27.27%, to mid-sized firms with 101-1,000 employees - 72.73%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Tyler Content Manager include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Tyler Content Manager customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.