List of Tyler Content Manager Customers
Plano, 75024, TX,
United States
Since 2010, our global team of researchers has been studying Tyler Content Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler Content Manager for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler Content Manager for Document Management include: City of Mobile, AL, a United States based Government organisation with 940 employees and revenues of $175.0 million, City of Hayward, a United States based Government organisation with 910 employees and revenues of $169.0 million, City of Rowlett, TX, a United States based Government organisation with 152 employees and revenues of $149.0 million, City of Tomball, TX, a United States based Government organisation with 400 employees and revenues of $102.0 million, City Of Pleasanton, CA, a United States based Government organisation with 485 employees and revenues of $75.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler Content Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler Content Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of Hayward | Government | 910 | $169M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2012 | n/a | In 2012, the City of Hayward implemented Tyler Content Manager as part of a broader Tyler Technologies Munis enterprise deployment. Tyler Content Manager was provisioned to deliver Document Management capabilities across municipal workflows and to integrate content services with Munis suite applications. The implementation emphasized core Document Management functionality, including document capture, indexing, secure storage, search and retrieval, retention scheduling, and workflow automation consistent with public sector records management. Tyler Content Manager was configured to operate alongside Munis financial management, human capital management and utility billing modules, and to support vendor, client and employee self service channels. The agreement included software licenses, professional services, maintenance and support as part of the Munis engagement. Governance and rollout were managed by the citys information technology leadership following an internal request for proposal evaluation, with IT oversight driving configuration priorities for finance, HR and utility business functions. The city articulated expected outcomes that Tyler Content Manager and the Munis suite would help the municipality become more effective and efficient in service delivery and modernize business methodology, and the vendor committed to continuous product enhancements under its evergreen maintenance philosophy. | |
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City of Mobile, AL | Government | 940 | $175M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2015 | n/a | In 2015, City of Mobile, AL implemented Tyler Content Manager. City of Mobile, AL used Tyler Content Manager as its Document Management platform to support Municipal Court and Accounting business functions. The deployment focused on records capture, imaging, indexing, retention scheduling, full-text search, and workflow automation, configured to handle scanned payment receipts, court dispositions, bond and refund documentation, grant requisitions, and contract files. Tyler Content Manager was configured to store clearance letters, cashiering receipts, and reconciliation artifacts with standardized taxonomy and retention rules to support month end and grant drawdown processes. Operational coverage included Municipal Court, the Accounting office, the Revenue Department, Police, Public Works, Animal Shelter, Trash Department, and Wave Transit, aligning document workflows to daily deposit posting, payment window transactions, batch reconciliation, check requests, and restitution disbursements. The implementation supported capture and indexed storage of source documents used in reconciliations that reference outputs from Tyler Cashiering and GMS, enabling auditable links between payment records and accounting entries. Governance and rollout emphasized procedural documentation and staff training, including creating a procedural manual and training a court cash employee on cash procedures, alongside supervisory controls for teller operations. Records retention rules and indexing standards were enforced to centralize document control for court, revenue, and accounting workflows using Tyler Content Manager. | |
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City Of Pleasanton, CA | Government | 485 | $75M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2015 | n/a | In 2015, City of Pleasanton, CA implemented Tyler Content Manager as part of a broader Tyler Technologies deployment, placing Tyler Content Manager into its Document Management estate to support municipal finance and HR operations. The implementation occurred alongside Munis and Tyler Cashiering and followed a priority to modernize payroll, HR, utility billing, and cashiering processes within a single vendor ecosystem. The Tyler Content Manager deployment focused on core document management capabilities including electronic document capture, centralized indexing, permissions-based access control, and configurable workflow routing for invoice and contract processing. Configuration work emphasized permission models and workflow definitions to align document routing with newly decentralized financial processes, and the application was used to reduce duplicate data entry by consolidating document storage and access. Tyler Content Manager was provisioned to support finance and human resources business functions, operating in tandem with Munis HR and payroll modules and the Munis Employee Self Service time entry rollout. The project scope covered accounts payable, contract administration, payroll document handling, and cashiering support, with document management functionality enabling consistent records handling across these operational areas. Governance and rollout included structured training, a go-live day computer lab offering one-on-one assistance for invoice and contract entry, and organization-wide training to establish new permissions and workflow ownership. City leadership framed the rapid sequence of ERP and document management deployments as a rapid change initiative, and Pleasanton reported streamlined employee processes and elimination of redundant payroll data entry as explicit results of the combined Munis and Tyler Content Manager implementations. | |
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Government | 152 | $149M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2017 | n/a |
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Government | 37 | $6M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2020 | n/a |
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Government | 400 | $102M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2020 | n/a |
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Government | 300 | $21M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2017 | n/a |
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Government | 130 | $25M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2013 | n/a |
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Government | 20 | $2M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2020 | n/a |
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Government | 380 | $67M | United States | Tyler Technologies | Tyler Content Manager | Document Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating Tyler Content Manager
- B-Lynk, a United States based Professional Services organization with 50 Employees
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