Southborough, 1772, MA,
United States
Virtusa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Virtusa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 Virtusa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Virtusa has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Sterling Background Check for BackGround Screening in 2020, Instabot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Virtusa is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , Instabot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Virtusa revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Virtusa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, Virtusa implemented Oracle Cloud ERP to centralize its ERP Financial environment and move core finance operations to Oracle’s SaaS platform. The program is documented as a migration from Oracle E-Business Suite to Oracle Cloud ERP and was part of a broader shift away from on-premises hardware and perpetual software procurement.
The Oracle Cloud ERP deployment focused on ERP Financial capabilities common to public cloud finance suites, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial close and reporting automation. Configuration emphasized standard SaaS upgrade paths and a cloud roadmap approach, treating the solution as a managed service rather than a discrete product, consistent with Virtusa leadership statements about buying a cloud roadmap and vision.
Operationally the Oracle Cloud ERP implementation was coordinated alongside Virtusa’s adoption of Oracle HCM Cloud, creating a coupled ERP Financial and HCM SaaS footprint to unify transactional finance and workforce records. The migration from Oracle E-Business Suite required data conversion and integration planning to preserve master data continuity and to support integrated financial and human capital workflows across finance and HR functions.
Governance shifted to cloud-centric sourcing and a multi-year commercial relationship with Oracle, with Virtusa framing the initiative as a five year cloud partnership and a strategic move to improve scalability, security, and cost predictability. Reported outcomes tied directly to the Oracle Cloud ERP program include increased agility, reduced costs, a more unified user experience, and improved security posture as described by Virtusa executives.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, Virtusa implemented Sterling Background Check to centralize and scale BackGround Screening across its global hiring and onboarding processes. The deployment targeted HR and Talent Acquisition functions and was designed to support Virtusa’s presence in over 19 countries and approximately 22,000 employees worldwide, aligning screening workflows with the company’s regulated operating environments.
The Sterling Background Check implementation included a spectrum of screening capabilities, configured to handle criminal record disclosures, Right to Work checks, employment and education verifications, directorship and CV discrepancy reviews, credit searches, and Cifas checks for banking-facing roles. The programme was built around Sterling’s consultative Client Success model, which provided ongoing configuration, case management support, and local compliance guidance to shape screening rules and decisioning workflows.
Operationally the service leveraged Sterling’s global network and local expertise to execute international checks and to resolve jurisdictional compliance complexity. Sterling was able to reduce background check turnaround times from prior averages of 45 to 60 days to around two weeks in many cases, this reduction shortened onboarding cycles and removed a hiring bottleneck that had been affecting candidate flow.
Governance evolved through a partnership model where proactive client support and regulatory monitoring were embedded into the screening programme, keeping Virtusa’s HR teams informed of new regulations and best practice. The implementation delivered a standardized BackGround Screening process that allowed Talent Acquisition and HR leaders to focus on candidate selection while maintaining confidence in the robustness and compliance of screening operations.
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Core HR | HCM |
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2015 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instabot | Legacy | Instabot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Virtusa implemented Instabot on its corporate website. The deployment used Instabot as a Chatbots and Conversational AI solution to provide a persistent web conversational interface for visitor engagement.
Implementation focused on Instabot's web widget and conversation orchestration features, with configured conversational flows for lead capture, basic qualification, and automated answers to common inquiries. The configuration included routing to human channels when handoff was required, and scripted decision trees to standardize first touch interactions. Automation emphasized web-native sessions and conversational session management.
Operational ownership rested with digital marketing and demand generation teams, aligning chat content and qualification criteria with existing website messaging and campaign goals. The scope of the deployment was site-level, embedded directly on the corporate site, supporting marketing, sales intake, and customer engagement use cases. Change control and iterative updates were managed through content versioning and conversation flow reviews.
Instabot remained the live conversational layer on Virtusa's website, with ongoing tuning of conversation paths and prompt sets. The narrative documents Virtusa Instabot Chatbots and Conversational AI activity as a web-embedded engagement layer.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extended Detection and Response (XDR), Network Detection and Response (NDR) | CyberSecurity |
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2024 | 2024 |
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