Volkswagen Group UK
Yeomans Dr, Blakelands,
Milton Keynes, MK14 5AN,
United Kingdom
Milton Keynes, MK14 5AN,
United Kingdom
44 08 0033-3666
Automotive
Volkswagen Group UK Technographics
Volkswagen Group UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Volkswagen Group UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Volkswagen Group UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volkswagen Group UK has purchased the following applications: SAP ERP ECC 6.0 - Financial Accounting (FI) for ERP Financial in 2015, SAP SuccessFactors Employee Central for Core HR in 2018, Autoline Drive DMS for Dealership Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volkswagen Group UK is running and its propensity to invest more and deepen its relationship with SAP , Avaya , CDK Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volkswagen Group UK revenues, which have grown to $382.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volkswagen Group UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Volkswagen Group UK Tech Stack and Enterprise Applications
Volkswagen Group UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Financial Accounting (FI) | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Volkswagen Group UK implemented SAP ERP ECC 6.0 - Financial Accounting (FI). The rollout established a centralized ERP Financial environment to support head office accounting and receivables operations based at Milton Keynes.
The configuration emphasized Financial Accounting capabilities within SAP ERP ECC 6.0 - Financial Accounting (FI), leveraging SAP FICO for accounts receivable, payment allocation, reconciliation, and month end close activities. Core functional workflows included orchestration of the morning payment run, payment allocation and balancing against invoice and registration numbers, general invoicing, and issuance of remittance advices.
Operational processing integrated with existing systems used by the team, including GIS, GABI, UCMS, Automium, and MS Office for reporting and query handling, with transactional postings and allocations processed in SAP FICO. Day to day transactional operations were outsourced to Transcom WW while governance and reporting responsibility remained with Volkswagen Group UK head office in Milton Keynes, covering corporate customer account management and centralized receivables processing.
Process governance incorporated daily reporting back to head office with the schedule of incoming payments, structured reconciliation procedures in SAP FICO, and standardized remittance query workflows for modification and creation of customer accounts. Collections and aged debt workflows were formalized around a target to keep 21 plus aged debt under 1 percent of ledgers.
The SAP ERP ECC 6.0 - Financial Accounting (FI) implementation supported both daily and month end accounts receivable cycles, centralizing payment runs, remittance responses, and month end reconciliations across Volkswagen Group UK corporate customers.
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ERP Financial | ERP |
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2015 | 2016 |
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ERP Financial | ERP |
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2019 | 2023 |
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Expense Management | ERP |
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2021 | 2021 |
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Volkswagen Group UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Volkswagen Group UK implemented SAP SuccessFactors Employee Central, deploying the Core HR solution as part of Volkswagen Group's broader selection of the full SAP SuccessFactors HCM Suite. The initiative was positioned to streamline and consolidate HR processes across the Volkswagen Group brands globally and to establish a unified employee master record for core HR administration.
SAP SuccessFactors Employee Central was configured to provide centralized employee master data, organizational management and standardized HR lifecycle workflows, aligning core HR administration and workforce profiles with group-level process standards. The deployment emphasized configuration of Core HR capabilities typical for Employee Central, including position and org structure modeling and a single source of truth for employee records to support consistent HR transactions.
Governance was framed around centralized data ownership and standardized HR process controls across brands, with rollouts coordinated to align local HR teams to the group model. Volkswagen Group stated the expected outcome was an enhanced employee experience and improved ability to meet evolving workforce requirements through the SAP SuccessFactors solutions.
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Workforce Management | HCM |
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2015 | 2015 |
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Volkswagen Group UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | Autoline Drive DMS | Dealership Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Volkswagen Group UK planned deployment of Autoline Drive DMS as a fully integrated Dealership Management system. The program concentrated on planning the implementation into a pilot site while coordinating senior management across the product, analysis and testing business functions, and managing stakeholder engagement with the dealer network and a third party supplier.
The implementation scope emphasized core Dealership Management modules typical to the CDK Autoline Drive product set, including vehicle inventory management, sales and finance workflows, service and workshop scheduling, parts management, customer relationship management, and integrated reporting and accounting interfaces. Configuration activities focused on role based access, workflow automation for sales to service handoffs, and standardizing master data across the dealer network.
Deployment architecture centered on a single pilot site roll out to validate configuration and process flows. Integration points were formalized with the dealer network and the third party supplier, and the project built joint testing cycles and data cutover plans led by the analysis and testing teams.
Governance relied on weekly meetings with the dealer group to communicate the plan and keep all parties aligned, plus regular reporting into the Senior Management Team on progress against plan. Stakeholder management emphasized acceptance criteria, test sign offs and coordination across product, analysis and testing to support the Autoline Drive DMS rollout.
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Volkswagen Group UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2014 | 2014 |
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Volkswagen Group UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Volkswagen Group UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Volkswagen Group UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2013 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Volkswagen Group UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Volkswagen Group UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2014 | 2015 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Volkswagen Group UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2014 | 2014 |
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Call Center | CRM |
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2014 | 2014 |
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Call Center | CRM |
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2014 | 2014 |
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Call Center | CRM |
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2014 | 2014 |
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Call Center, Customer Experience | CRM |
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2016 | 2017 |
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Call Tracking and Recording | CRM |
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2014 | 2014 |
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Call Tracking and Recording | CRM |
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2009 | 2009 |
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CRM | CRM |
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2019 | 2023 |
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CRM | CRM |
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2010 | 2012 |
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Customer Experience | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Volkswagen Group UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Volkswagen Group UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Volkswagen Group UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Volkswagen Group UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Finance Director | Director | Finance | |
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Managing Director | Director | Finance | |
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IT Director / CIO | Director | IT | |
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Head of Customer Data and Intelligence | Director | Customer Service | |
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Digital Experience Manager | Manager | IT | |
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HR Business Partner | Manager | HR | |
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HR Director | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Customer Experience eCommerce Director | Director | Customer Service | |
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Head of Customer Data and Intelligence | Director | Customer Service | |
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Executive Customer Services Manager | Manager | Customer Service | |
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Head Of Customer Service | Director | Customer Service | |
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Customer Satisfaction Performance Manager | Manager | Customer Service | |
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eCommerce Progamme Manager | Manager | Finance | |
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Head of IT Service and Operations | Director | IT | |
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Personal Assistant to Group IT Director | Manager | IT | |
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Apps Being Evaluated by Volkswagen Group UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Volkswagen Group UK IT executives and key decision makers. This section highlights Volkswagen Group UK's latest recorded technology evaluations, including Broadcom Clarity PPM (ex CA PPM) for Project Portfolio Management on 2026-02-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Volkswagen Group UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-19 | Volkswagen Group UK | Evaluated | Broadcom | Broadcom Clarity PPM (ex CA PPM) | Project Portfolio Management | PPM |
FAQ - APPS RUN THE WORLD Volkswagen Group UK Technographics
Volkswagen Group UK is a Automotive organization based in United Kingdom,
with around 850 employees and annual revenues of $382.0 million.
Volkswagen Group UK operates a diverse technology stack with applications such as
SAP ERP ECC 6.0 - Financial Accounting (FI), SAP SuccessFactors Employee Central and Autoline Drive DMS,
covering areas like ERP Financial, Core HR and Dealership Management.
Volkswagen Group UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and CDK Global.
Volkswagen Group UK recently adopted applications including
Ipsos Voice of the Customer in 2025, SAP Concur Expense in 2021 and Scrive eSign in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Volkswagen Group UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Volkswagen Group UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Volkswagen Group UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.