Voya Financial
230 Park Avenue,
New York, 10169, NY,
United States
New York, 10169, NY,
United States
1 212-309-8200
Banking and Financial Services
Voya Financial Technographics
Voya Financial Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Voya Financial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Voya Financial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Voya Financial has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, FINEOS Absence for Absence and Leave Management in 2024, IBM Workload Automation for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Voya Financial is running and its propensity to invest more and deepen its relationship with Oracle , SAP , FINEOS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Voya Financial revenues, which have grown to $7.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Voya Financial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Voya Financial Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Voya Financial implemented Oracle Cloud ERP. Oracle Cloud ERP functions as the enterprise accounting backbone under the ERP Financial category, centralizing core financial processes for corporate finance and accounting. Voya Financial Oracle Cloud ERP ERP Financial supports corporate finance and accounting functions.
Voya has advertised a Financial Systems Manager role charged with administering, documenting, testing, and supporting the company’s financial systems, with primary focus on Oracle Cloud ERP. The position covers system configuration, security and access control, release and patch testing, month end close workflows, and configuration of core modules such as general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting. The Financial Systems Manager is expected to maintain procedural documentation and lead testing for configuration changes and upgrades.
The operational scope spans corporate finance, accounting, treasury, and financial planning and analysis functions, and the role may be located in any major Voya office or be fully remote. Governance responsibilities emphasize change control, documentation standards, and end user support to sustain Oracle Cloud ERP as the ERP Financial platform supporting Voya Financial’s finance operations.
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FINEOS | Legacy | FINEOS Absence | Absence and Leave Management | HCM | n/a | 2024 | 2025 |
In 2024, Voya Financial selected the FINEOS Platform and FINEOS Absence to modernize its integrated disability and absence claims and paid and unpaid leave administration in the United States. The selection was announced in August 2024 and the implementation is scheduled to go live in 2025 to support Voya's refreshed leave management administration. The initiative targets improved automation, payments processing and customer experience for HR and absence processes. The deployment aligns with Absence and Leave Management capabilities for centralized claim and leave handling.
The FINEOS Absence implementation will focus on integrated disability and absence claim processing, leave entitlement management and automation of payment workflows across claim lifecycles. Configuration is expected to centralize case management, workflow orchestration and rules driven eligibility and entitlement calculations consistent with Absence and Leave Management functional patterns. The implementation narrative emphasizes automation of routine workstreams to reduce manual touchpoints in claims and paid and unpaid leave administration.
Operational scope is concentrated on Voya's United States HR and absence administration functions, with the platform intended to handle day to day processing of IDAM claims and leave requests. Implementation design will emphasize role based operational access for HR case handlers and absence administrators, and centralized administration of leave types and benefit entitlements. Data residency and US operational coverage are core to the rollout timeline.
Governance will be coordinated between Voya HR operations and absence administration leadership to support a 2025 go live, with phased readiness and configuration validation expected ahead of production. The program explicitly targets improved automation, payments accuracy and customer experience for employees and claimsants as stated by Voya, and is positioned to refresh how leave management is administered across the organization.
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Benefits Administration | HCM |
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2022 | 2022 |
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Benefits Administration, Pension Administration | HCM |
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2015 | 2015 |
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Employee Engagement | HCM |
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2021 | 2021 |
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Employee Experience, Employee Engagement | HCM |
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2021 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Voya Financial implemented IBM Workload Automation as a core component of its Business Process Management tooling to centralize batch scheduling, operational control, and workload orchestration across the Batch Applications team. IBM Workload Automation was positioned to support technical direction, integrity of the operations environment, and solutions engineering activities described for batch scheduling leadership roles within the IT organization.
Configuration and functional scope focused on classic workload automation capabilities including job scheduling, job stream orchestration, and automated workload control, with explicit responsibility for hardware and software configuration settings and application component upgrades. The implementation included configuration for access protocols, base level scripting and management on Linux and Intel operating systems, and routine tasks for opening, applying changes and closing vendor problem tickets for batch application components.
Integrations and operational coverage included ServiceNow for work intake, change management and incident tracking, and operational processes to support P1/P2/P3 troubleshooting calls, creation and distribution of detailed root cause analyses, and participation in on call rotations. Expert knowledge expectations referenced both Tivoli Workload Scheduler and IBM Workload Automation, indicating interoperable operational practices across institutional batch scheduling tooling and a preference for candidates with managed services experience.
Governance and process structure centered on Change Management, Release Management, Incident Management and Problem Management, with SLAs used to guide corrective actions and intake prioritization. The role of Batch Scheduling Lead Solutions Engineer provided technical coaching, contributed to batch strategy and roadmap inputs, and worked under Solutions Engineering Consultants as part of large, complex project teams to operationalize IBM Workload Automation for business functions supporting enterprise batch operations.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Risk Management | TRM |
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2008 | 2008 |
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Treasury Management | TRM |
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2000 | 2000 |
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Treasury Management | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Voya Financial
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Voya Financial Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Voya Financial Technographics
Voya Financial is a Banking and Financial Services organization based in United States,
with around 10000 employees and annual revenues of $7.89 billion.
Voya Financial operates a diverse technology stack with applications such as
Oracle Cloud ERP, FINEOS Absence and IBM Workload Automation,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Voya Financial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, FINEOS and IBM.
Voya Financial recently adopted applications including
FINEOS Absence in 2024, Benefitfocus Benefitplace in 2022 and aosphere repoAnalytics in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Voya Financial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Voya Financial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Voya Financial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.