Wagamama
Unit 2B, tower place east tower place east,
London, EC3N 4EE,
United Kingdom
London, EC3N 4EE,
United Kingdom
44 20 7283-5897
Retail
Wagamama Technographics
Wagamama Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wagamama and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Wagamama employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wagamama has purchased the following applications: eloomi Surveys & Engagement for Employee Engagement in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DatoCMS for Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wagamama is running and its propensity to invest more and deepen its relationship with eloomi , Inploi , Fourth Enterprises or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wagamama revenues, which have grown to $1.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wagamama intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wagamama Tech Stack and Enterprise Applications
Wagamama HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eloomi | Legacy | eloomi Surveys & Engagement | Employee Engagement | HCM | n/a | 2024 | 2024 |
In 2024, Wagamama implemented eloomi Surveys & Engagement as part of an eloomi-powered Sodatsu learning platform rollout across its approximately 9,000-strong UK workforce. The deployment prioritized mobile learning access and employee communication to modernize HR and L&D processes and to centralize engagement touchpoints for frontline and corporate employees.
eloomi Surveys & Engagement was configured to support surveys and pulse checks, community feed driven communications, and engagement workflows alongside mobile learning modules delivered through the Sodatsu branded experience. Functional emphasis included employee surveys, centralized communication flows, and content-driven learning access, aligning platform configuration with Employee Engagement use cases and L&D program delivery.
Rollout coverage targeted UK employee cohorts and was positioned to scale further into broader communication and talent development capabilities, and the Sodatsu experience earned eloomi’s Best Branded Platform recognition. Governance centered on HR and L&D ownership of content and communications, with staged rollout and community feed moderation to sustain engagement and program expansion.
|
|
|
|
|
Talent Sourcing | HCM |
|
2023 | 2023 |
|
|
|
|
|
Workforce Management | HCM |
|
2018 | 2018 |
|
Wagamama Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Wagamama implemented Cisco Webex Meetings on its public website to provision browser based conferencing and external engagement. Cisco Webex Meetings is used here within the Audio Video and Web Conferencing category to deliver in browser video meetings, click to join functionality and hosted meeting sessions for external stakeholders.
The deployment appears as an embedded Webex Meetings client, leveraging web based meeting capabilities such as video and audio conferencing, screen sharing, recording and meeting scheduling which are standard for Audio Video and Web Conferencing implementations. Operational control is likely consolidated under corporate IT for provisioning, access control and Web SDK configuration to manage external join flows and session governance, and the implementation centers on web delivered meeting workflows for customer and partner engagement via Wagamama's site.
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Wagamama Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dato | Legacy | DatoCMS | Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Wagamama deployed DatoCMS to manage content on their public website, using DatoCMS as the Content Management platform. The implementation prioritized a headless content delivery architecture, establishing structured content models for pages and modular content blocks, and centralizing media asset management and rich text editing. Editorial and marketing teams were the primary operational users, leveraging role based editing, staged previews, and versioning to author and publish web content.
Architecturally, DatoCMS functions as a decoupled content layer delivering JSON content via APIs to the website front end, supporting localization and multi channel publication workflows typical of Content Management implementations. Governance focused on content model stewardship and editorial workflow controls, with permissions and staged environments to manage publishing cadence. The deployment scope documented in source traces covers the Wagamama website and centralized web content operations rather than broader enterprise applications.
|
Wagamama CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2004 | 2004 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
Wagamama TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Wagamama IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Wagamama CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Wagamama
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wagamama Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wagamama IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wagamama digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Wagamama Technographics
Wagamama is a Retail organization based in United Kingdom,
with around 7000 employees and annual revenues of $1.15 billion.
Wagamama operates a diverse technology stack with applications such as
eloomi Surveys & Engagement, Cisco Webex Meetings and DatoCMS,
covering areas like Employee Engagement, Audio Video and Web Conferencing and Content Management.
Wagamama has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as eloomi, Cisco Systems and Dato.
Wagamama recently adopted applications including
eloomi Surveys & Engagement in 2024, Inploi Candidate Experience Platform in 2023 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wagamama’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wagamama’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wagamama technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.