Washington Workplace
2300 South 9th St. Suite 201,
Arlington, 22204, VA,
United States
Arlington, 22204, VA,
United States
1 703-979-7835
Retail
Washington Workplace Technographics
Washington Workplace Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Washington Workplace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Washington Workplace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Washington Workplace has purchased the following applications: Priority AccountEdge for ERP Financial in 2019, Zoom for Audio Video and Web Conferencing in 2021, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Washington Workplace is running and its propensity to invest more and deepen its relationship with Priority Software , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Washington Workplace revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Washington Workplace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Washington Workplace Tech Stack and Enterprise Applications
Washington Workplace ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Priority Software | Legacy | Priority AccountEdge | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Washington Workplace implemented Priority AccountEdge, an ERP Financial application. The deployment focused on supporting finance and sales operations at the 50-employee retail company, addressing high-volume sales order processing, planning, organization and supplies management.
Priority AccountEdge was configured to manage core financial modules, with explicit use of accounts payable and accounts receivable functions and support for order to cash workflows and inventory controls consistent with retail operations. Internal staff became proficient in AccountEdge and maintained AP and AR in the system while processing customer orders and supplier invoices.
The application operated alongside operational spreadsheets that documented venues, budgets, guest lists, catering and event timelines, allowing reconciliation between event budgets and ledger entries in Priority AccountEdge. Operational coverage included the sales team, finance accounting, marketing activities and event coordination, with Priority AccountEdge serving as the transactional accounting and order processing engine.
Governance emphasized role based usage and on the job proficiency, formalizing accounts payable and accounts receivable workflows and centralizing order processing procedures for the high-volume sales team. Day to day responsibilities extended beyond finance to digital marketing and brand activities, while Priority AccountEdge remained the primary ERP Financial record for transactional and supply related data.
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Washington Workplace Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Washington Workplace implemented Zoom to provide Audio Video and Web Conferencing capabilities on its website. The implementation is surfaced directly on the public site, enabling scheduled join flows and live sessions that support customer-facing engagements and internal remote meetings for the retailer's roughly 50 employees.
Zoom was configured to deliver core Audio Video and Web Conferencing functions including hosted video meetings, audio conferencing, meeting scheduling, participant controls, and screen sharing. Account and meeting management were provisioned through Zoom administrative controls, with meeting-level settings used to manage access and participation.
The deployment focuses on embedding web-based conferencing endpoints into site pages to route customers and staff into scheduled sessions, while operational governance is enforced via company-managed Zoom accounts and meeting configuration. Functional ownership covers customer engagement and internal communications across Washington Workplace's United States operations, with the Zoom application integrated as the primary audio, video, and web conferencing layer.
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Collaboration | Collaboration |
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2015 | 2015 |
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Washington Workplace CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019 Washington Workplace implemented Zendesk Service on its website to provide Customer Support, establishing Zendesk Service as the primary customer inquiry intake for the retail organization. The deployment connects the public website to an agent-facing support environment, aligning the Company Application Category Business Function relationship as Washington Workplace Zendesk Service Customer Support for frontline customer service activities.
The implementation focuses on core Customer Support capabilities common to the Zendesk Service application, including ticketing and unified inquiry routing, a web support widget embedded in the site for direct customer submissions, structured ticket forms, and a knowledge management surface for self-service. Operational coverage targets the customer service team within the retail operation, with configuration work on agent workflows, macros, and automated routing to support triage and case handling. Governance attention centered on support role configuration, ticket ownership rules, and channel consolidation through the website integration to centralize customer interactions.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Washington Workplace IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Washington Workplace
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Washington Workplace Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Washington Workplace IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Washington Workplace digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Washington Workplace Technographics
Washington Workplace is a Retail organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Washington Workplace operates a diverse technology stack with applications such as
Priority AccountEdge, Zoom and Zendesk Service,
covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Support.
Washington Workplace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Priority Software, Zoom Video Communications and Zendesk.
Washington Workplace recently adopted applications including
Zoom in 2021, Lucky Orange in 2021 and DreamHost in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Washington Workplace’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Washington Workplace’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Washington Workplace technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.