Washoe County
1001 E. Ninth Street,
Reno, 89512, NV,
United States
Reno, 89512, NV,
United States
1 775-328-2003
Government
Washoe County Technographics
Washoe County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Washoe County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Washoe County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Washoe County has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2003, Microsoft 365 for Collaboration in 2018, Feedbackify for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Washoe County is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Washoe County revenues, which have grown to $363.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Washoe County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Washoe County Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2003 | 2003 |
In 2003, Washoe County implemented SAP ERP ECC 6.0 as its enterprise financial system. SAP ERP ECC 6.0 is the County's ERP Financial application, licensed from SAP the German enterprise software company, and was deployed on an Oracle database to provide an integrated, real-time platform for core financial operations.
The implementation covered standard ERP Financial modules including general ledger, accounts payable, accounts receivable, budgeting, and asset accounting, configured to support government fund accounting and a centralized chart of accounts. SAP ERP ECC 6.0 was instrumented to centralize transaction processing, automate routine posting workflows, and provide consolidated fiscal reporting across county funds.
Operational coverage extended across county departments to support procurement to payment workflows, departmental budgeting, and financial reporting for county government functions. Governance workstreams emphasized standardizing approval hierarchies and chart of accounts rules, and the system architecture relied on SAP application logic with Oracle as the underlying relational database for transactional integrity and reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Washoe County implemented Microsoft 365 for Collaboration. The county provisioned Microsoft 365 as a cloud-based collaboration suite to centralize email, document collaboration, and real-time communications across its approximately 1,500 employees. Deployment included Exchange Online mailbox provisioning noted as Office 365 Mail on the county website, and encompassed typical Collaboration capabilities such as SharePoint document libraries, OneDrive file synchronization, and Teams enabled messaging and meetings.
Operational scope targeted county administrative and public-facing business functions, enabling departmental collaboration and public contact channels through the Office 365 Mail deployment on the website. Governance and operational controls were implemented at the tenant level, focusing on user provisioning, role based access, and policy driven content sharing to support records management and compliance workflows. The Microsoft 365 implementation structured collaboration and communication services to align with government operational needs while centralizing core productivity capabilities.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feedbackify | Legacy | Feedbackify | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, Washoe County implemented Feedbackify on its public website to capture citizen input, aligning the deployment with the Customer Experience category for public feedback collection. The Feedbackify implementation was delivered as an embedded web feedback widget instrumented across the county website, configured to gather structured fields and free-text comments and to support basic reporting and moderation.
The implementation emphasized Customer Experience capabilities such as customizable feedback forms, categorization workflows, and administrative dashboards, with governance and administration handled by county web and communications staff. Operational scope focused on public-facing pages and service portals, embedding Feedbackify into website governance and routing feedback into internal response and review processes without named third party integrations specified in the source.
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Customer Experience | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2020 | 2021 |
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IT Decision Makers and Key Stakeholders at Washoe County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Washoe County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Washoe County IT executives and key decision makers. This section highlights Washoe County's latest recorded technology evaluations, including ADP Onboarding for Onboarding on 2026-01-06 and ADP Payroll for Payroll on 2025-05-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Washoe County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Washoe County Technographics
Washoe County is a Government organization based in United States,
with around 1500 employees and annual revenues of $363.0 million.
Washoe County operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Microsoft 365 and Feedbackify,
covering areas like ERP Financial, Collaboration and Customer Experience.
Washoe County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Feedbackify.
Washoe County recently adopted applications including
Microsoft 365 in 2025, Feedbackify in 2025 and SendinBlue in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Washoe County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Washoe County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Washoe County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.