Waters Corp
34 Maple Street,
Milford, 1757, MA,
United States
Milford, 1757, MA,
United States
1 508-478-2000
Life Sciences
Waters Corp Technographics
Waters Corp Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waters Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7900 Waters Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waters Corp has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2008, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, IBM Maximo for Enterprise Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waters Corp is running and its propensity to invest more and deepen its relationship with Serrala , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waters Corp revenues, which have grown to $2.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waters Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waters Corp Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Waters Corp implemented Serrala FinanceSuite Accounts Payable as its AP Automation solution for the finance organization. The Serrala FinanceSuite Accounts Payable deployment was executed alongside SAP FI/CO and FSCM workstreams to centralize accounts payable processing and to align credit, collections, and dispute workflows with the company financial operations.
The implementation included detailed Accounts Payable configuration such as vendor account groups, number ranges, tolerance groups, Accounts Payable Purchase Order Materials, and SAP payment program F110 setup. The project also covered AP functional controls including lockbox handling, ERS process configuration, workflow for service entries, intercompany billing automatic posting to vendor accounts, and setup of reconciliation procedures tied to Telepoint and SAP.
Architecturally the Serrala FinanceSuite Accounts Payable deployment was integrated with SAP ECC financial components and FSCM Credit Management, Collection Management, and Dispute Management modules. The team designed process integration points for dispute management and AR, executed Business Partner setup and migration mapping between customer and business partner objects, and worked with ABAP development to deliver upload interfaces and customer specific enhancements in A/P, A/R and tax areas. The program also incorporated external AP software integration experience with Dolphin PTS and EDI based intercompany posting mechanisms.
Governance and rollout emphasized process documentation and change control, the project team documented as-is and to-be processes in narrative and visual flows, prepared FSCM and AP test scripts, and performed unit and integration testing. User training and knowledge transfer to IT support teams were conducted to establish ongoing operational support, and post go-live support included updates to handle SAP ERP 6.0 Enhancement Pack 5.
The architecture design for AP Automation and broader AP and AR automation workstreams included gap analysis, deployment readiness testing and change management, work that the project noted as contributing to cost savings and process improvement. Serrala FinanceSuite Accounts Payable served as the focal AP Automation application in Waters Corp finance, connecting AP transaction processing to credit controls, collections, dispute handling and SAP financial systems.
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ERP Financial | ERP Financial Management |
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2007 | 2007 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Waters Corp implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System was embedded on Waters Corp's careers site to centralize candidate intake and online job postings, and to serve as the company Applicant Tracking System for external hiring flows.
Configuration focused on core Applicant Tracking System capabilities, including job requisition posting to the corporate career site, resume parsing and candidate profile creation, multi stage candidate tracking, interview scheduling workflows, and offer management routing. The implementation standardized recruitment workflows and configured role based access for recruiters and hiring managers within iCIMS Recruit.
Operational ownership was assigned to Talent Acquisition and HR teams who used iCIMS Recruit to manage sourcing pipelines and hiring approvals. Governance emphasized centralized requisition controls and workflow automation tied to the careers site, with the iCIMS Recruit Applicant Tracking System acting as the primary channel for web sourced applicants.
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BackGround Screening | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2019 | 2019 |
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Employee Engagement | HCM |
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2021 | 2021 |
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2022 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Waters Corp deployed IBM Maximo as its Enterprise Asset Management platform. IBM Maximo is accessible via Waters Corp's website at https://auth.waters-test.suite.maximo.com/login/?id=default-saml#/form, indicating a web-hosted instance used to manage asset and maintenance workflows.
Configuration centers on standard Enterprise Asset Management capabilities, including an enterprise asset register, work order management, preventive maintenance scheduling, inventory and spare-parts management, inspection and condition monitoring workflows, and reporting to support maintenance planning. IBM Maximo is configured to support role-based work assignments and mobile-enabled technician tasks, reflecting typical EAM functional modules used for operational maintenance and asset lifecycle controls.
Operational scope aligns with Waters Corp's life sciences operations, focusing on facilities management and laboratory equipment lifecycle and maintenance processes. Waters Corp implemented IBM Maximo as its Enterprise Asset Management solution to support maintenance and asset lifecycle management business functions. Governance changes included formalized maintenance workflows, role-based access to IBM Maximo records, and centralized asset data stewardship to support maintenance planning and regulatory traceability.
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2016 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Backup as a Service (BaaS) | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Waters Corp
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Waters Corp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Waters Corp Technographics
Waters Corp is a Life Sciences organization based in United States,
with around 7900 employees and annual revenues of $2.96 billion.
Waters Corp operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, iCIMS Recruit Applicant Tracking System and IBM Maximo,
covering areas like AP Automation, Applicant Tracking System and Enterprise Asset Management.
Waters Corp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, iCIMS and IBM.
Waters Corp recently adopted applications including
Google Tag Manager in 2023, Amazon EC2 in 2023 and SAP S/4 HANA in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waters Corp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Waters Corp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waters Corp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.