Woollahra Municipal Council
536 New South Head Road, Double Bay,
Sydney, 2028, NSW,
Australia
Sydney, 2028, NSW,
Australia
61 2 9391-7000
Government
Woollahra Municipal Council Technographics
Woollahra Municipal Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Woollahra Municipal Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Woollahra Municipal Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Woollahra Municipal Council has purchased the following applications: Knosys Libero for Library Management in 2004, Campaign Monitor Email Marketing for Marketing Automation in 2023, SmartSheet for Project Portfolio Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Woollahra Municipal Council is running and its propensity to invest more and deepen its relationship with Knosys , Campaign Monitor , SmartSheet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Woollahra Municipal Council revenues, which have grown to $88.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Woollahra Municipal Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Woollahra Municipal Council Tech Stack and Enterprise Applications
Woollahra Municipal Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Knosys | Legacy | Knosys Libero | Library Management | ERP Services and Operations | n/a | 2004 | 2004 |
In 2004 Woollahra Municipal Council began using Knosys Libero to manage public library operations across its branches in New South Wales, Australia. Knosys Libero is documented as the deployed application and it is aligned with the Library Management category, supporting a consolidated catalogue and member service environment for the council's libraries.
The implementation emphasizes catalogue, member services and stocktaking modules, configured to support circulation workflows, cataloguing operations, patron record management and periodic stock audits. Deployment spans the council's local branches, providing centralized inventory visibility and standardised stocktaking procedures consistent with Library Management system capabilities.
Woollahra Libraries has maintained Libero since 2004 and re-signed a five-year contract in 2023, indicating sustained contracted support and operational governance with the vendor. The council credits Knosys Libero with reducing stocktaking time and errors, a stated outcome tied to the stocktaking and inventory control functions.
|
Woollahra Municipal Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2023 | 2023 |
In 2023, Woollahra Municipal Council deployed Campaign Monitor Email Marketing as its Marketing Automation solution on its website. The implementation centralized council email communications and resident newsletters, provisioning embedded signup forms on the website, template-driven campaign delivery, list segmentation and scheduled campaign workflows to support communications and community engagement functions.
Configuration emphasized subscriber list management, reusable templates, segmentation rules and automated campaign sequences consistent with the Marketing Automation category, and Campaign Monitor Email Marketing is used to manage outbound campaigns and subscription lifecycle through the council site. Operational governance is managed by the communications team which controls subscriber permissions, content approval and campaign scheduling, and integrations are limited to the website via embedded forms and delivery hooks as specified.
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Woollahra Municipal Council PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartSheet | Legacy | SmartSheet | Project Portfolio Management | PPM | n/a | 2016 | 2016 |
In 2016 Woollahra Municipal Council deployed SmartSheet as a Project Portfolio Management solution to manage core Environmental Health workflows. The SmartSheet deployment focused on operationalizing food safety inspections, temporary food stall applications and approvals, market inspection scheduling, mobile food van tracking, agendas and minutes, and team rosters for the Environmental Health business function.
The implementation configured SmartSheet to host workflow templates and task tracking for inspection programs and on-site sewage management records, and to manage processing steps for amusement device and S68 applications. SmartSheet was used to structure forms, automate status tracking and notification workflows, and to centralize reporting and rostering for the Environmental Health Team.
Operationally the SmartSheet implementation was tightly coordinated with the council ECM repository and with Pathway for formal certification approvals and permitting. Processes were sequenced so that SmartSheet captured application intake, inspection scheduling and task handoffs, and Pathway was used for formal processing of approvals and permits, while ECM retained documentary records and OSSM resource libraries.
Governance included data cleansing and iterative workflow testing at every stage, internal webinars and training on SmartSheet, and collaboration with IT to refine operational processes. One explicit outcome was a refined approval notice process that was reduced to five days through system and process adjustments, and the SmartSheet Project Portfolio Management deployment became an integral operational tool for the Environmental Health section.
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Woollahra Municipal Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Woollahra Municipal Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Woollahra Municipal Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Woollahra Municipal Council IT executives and key decision makers. This section highlights Woollahra Municipal Council's latest recorded technology evaluations, including TechnologyOne OneCouncil SaaS ERP for Government ERP on 2026-05-15, Attekus - Bookable for Reservation and Booking Management on 2025-09-29, and Rezdy for Reservation and Booking Management on 2024-12-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Woollahra Municipal Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-15 | Woollahra Municipal Council | Evaluated | TechnologyOne | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations |
| 2025-09-29 | Woollahra Municipal Council | Evaluated | Attekus | Attekus - Bookable | Reservation and Booking Management | ERP Services and Operations |
| 2024-12-06 | Woollahra Municipal Council | Evaluated | Rezdy | Rezdy | Reservation and Booking Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Woollahra Municipal Council Technographics
Woollahra Municipal Council is a Government organization based in Australia,
with around 400 employees and annual revenues of $88.0 million.
Woollahra Municipal Council operates a diverse technology stack with applications such as
Knosys Libero, Campaign Monitor Email Marketing and SmartSheet,
covering areas like Library Management, Marketing Automation and Project Portfolio Management.
Woollahra Municipal Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Knosys, Campaign Monitor and SmartSheet.
Woollahra Municipal Council recently adopted applications including
Campaign Monitor Email Marketing in 2023, JavaScript in 2023 and SmartSheet in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Woollahra Municipal Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Woollahra Municipal Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Woollahra Municipal Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.