Detroit, 48226, MI,
United States
Wayne County Technographics
Wayne County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wayne County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Wayne County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wayne County has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2024, Forms/Email Based ATS for Applicant Tracking System in 2006, Tyler Munis ERP for Government ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wayne County is running and its propensity to invest more and deepen its relationship with Oracle , In-House Applications , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wayne County revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wayne County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wayne County Tech Stack and Enterprise Applications
Wayne County ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2024 | 2025 |
In 2024, Wayne County implemented Oracle Cloud ERP as part of a cloud upgrade of its on premises Oracle estate. The county, the local authority for Michigan's most populous county serving nearly two million residents, moved from on premises PeopleSoft and JD Edwards installations to Oracle Fusion Cloud HCM and Oracle Cloud ERP to modernize core financial operations. The deployment targeted the county's ERP Financial responsibilities across centralized fiscal management and vendor payment processing.
The Oracle Cloud ERP deployment focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, procurement-to-pay workflows, and budgetary control consistent with public-sector accounting needs. Configuration work included chart of accounts rationalization, automated financial workflows, and role based access controls to support auditability and segregation of duties. Oracle Cloud ERP was implemented alongside Oracle Fusion Cloud HCM to enable integrated workforce cost allocation and payroll data for financial accounting.
Integrations consolidated historical financial records and transactional feeds from PeopleSoft and JD Edwards into Oracle Cloud ERP while linking transactional HR data via Oracle Fusion Cloud HCM for payroll and position cost allocation. Operational coverage extended across county finance, budget, procurement, and HR functions, establishing a unified financial record for vendor payments and fiscal reporting. The architecture leveraged Oracle Cloud services to centralize financial processing for county departments and to reduce fractured data silos.
Governance and process changes emphasized standardized workflows, centralized approval routing, and strengthened financial controls to support county compliance and audit processes. The implementation involved process redesign for month end close and procurement approvals to leverage automation and improve data quality. Training and role mapping were used to align departmental finance teams with the new cloud based operational model.
Wayne County went live recently with Oracle Fusion Cloud HCM and Oracle Cloud ERP, optimizing staff productivity, improving data quality, and increasing process efficiency. The Oracle Cloud ERP implementation positions the county's ERP Financial systems on a cloud native Oracle platform to support ongoing fiscal operations and integrated HR finance processes.
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Wayne County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Forms/Email Based ATS | Applicant Tracking System | HCM | n/a | 2006 | 2006 |
In 2006, Wayne County implemented a Forms/Email Based ATS as its Applicant Tracking System on the county website to capture employment applications and civil service exam submissions. The Forms/Email Based ATS centralizes candidate intake through web-hosted application forms that deliver submitted records via email to county human resources and designated hiring contacts.
Configuration focused on structured web form fields, file upload for resumes and supporting documents, and email notification rules that route submissions to HR staff and departmental hiring managers. Operational scope covers county human resources and departmental hiring functions, where submitted forms and email threads form the primary candidate intake and review workflow under county HR governance, with manual processing and email audit trails used to manage applicant records.
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Core HR | HCM |
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2024 | 2025 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Self Service | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Wayne County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
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Wayne County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Wayne County Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2026 | 2026 |
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Wayne County SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2019 |
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Wayne County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2022 | 2022 |
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Citizen Engagement | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Wayne County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2025 | 2025 |
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Wayne County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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Wayne County PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Wayne County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Wayne County CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Wayne County
Apps Being Evaluated by Wayne County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-20 | Wayne County | Evaluated | Atlassian | Atlassian JIRA | Project Portfolio Management | PPM |