Webster Bank
200 Elm St,
Stamford, 6902, CT,
United States
Stamford, 6902, CT,
United States
1 800-325-2424
Banking and Financial Services
Webster Bank Technographics
Webster Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Webster Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4297 Webster Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Webster Bank has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Workday Benefits for Benefits Administration in 2022, Fiserv Signature Bank Platform for Core Banking in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Webster Bank is running and its propensity to invest more and deepen its relationship with Oracle , Fiserv , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Webster Bank revenues, which have grown to $2.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Webster Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Webster Bank Tech Stack and Enterprise Applications
Webster Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Webster Bank implemented Oracle E-Business Suite as its core finance platform. The Oracle E-Business Suite deployment served as the bank's ERP Financial backbone and centralized Oracle Financial Applications for institutional accounting and regulatory reporting functions.
The implementation covered standard ERP Financial functional modules, including general ledger, accounts payable, accounts receivable, and treasury operations, with configurations aligned to banking accounting and close processes. The engagement included participation on the Oracle R12 upgrade project team, driving version alignment to R12 class functionality and related application patching and configuration changes.
Operational coverage emphasized ongoing maintenance and support for Webster Bank financial applications, with explicit application-level integrations to AMBIT Risk & Performance Management and CRA-Wiz for risk analytics and community reinvestment reporting. Support and runbook activities focused on transactional workflows, month-end financial close orchestration, and interfacing between Oracle E-Business Suite and the stated risk and reporting systems.
Governance was organized around an application support and upgrade model, with centralized change control, release coordination tied to the Oracle R12 upgrade cadence, and role-based configuration governance for finance teams. The team model combined application maintenance responsibilities with upgrade project duties to ensure continuity between day-to-day support and platform versioning.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2022 | 2022 |
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Webster Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2022 | 2022 |
In 2022, Webster Bank implemented Workday Benefits to centralize Benefits Administration within its broader HR and payroll program. The Workday Benefits deployment was delivered as part of concurrent Workday HCM, Payroll, Compensation and Talent initiatives and focused on aligning benefits administration with core HR processes and periodic compensation workflows.
Workday Benefits at Webster Bank was configured alongside Core HCM, Recruiting, Talent and Performance management modules, with functional business process definitions created and tested by internal analysts. The project produced business requirement documents and build turnover reports, and functional specifications were authored for complex flows, while defect tracking used Test Director, Quality Center and JIRA to govern testing and issue resolution.
Data conversion and reporting work supported the deployment, using EIB and iLoad to map and load Assets, Conversion assets, Composite Assets, Customer Invoices and Bank Account Conversion Data originating from an Oracle system into Workday. Analysts extracted raw data from HR tools such as MFASIS using SQL, reproduced data transformations to match production extracts, and ran reconciliations using Microsoft tools to resolve discrepancies.
Governance and rollout activities emphasized detailed business and technical requirements, business rules and data standards, facilitated functional requirement sessions with system users, and included leadership of Business System Analysis and QA for Benefits Administration Outsourcing and Talent Management implementations. Coordination with technical leads and project managers structured the implementation governance and testing cadence for Workday Benefits and related HCM modules.
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2017 | 2017 |
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Webster Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Webster Bank implemented the Fiserv Signature Bank Platform as its primary Core Banking application, bringing core accounting and servicing workflows into a centralized system used by audit, treasury, ALCO, procurement, and regulatory reporting teams. The deployment positioned the Fiserv Signature Bank Platform to support controls and review activities across non-interest income and expense categories as well as securities, deposits, and loan servicing reconciliations used by internal audit and the Chief Audit Executive.
Configuration and functional coverage centered on category-aligned capabilities, including deposit accounting and interest calculation routines, loan system reconciliation and delinquency tracking, treasury securities processing, regulatory reporting feeds, and an accounts payable workflow to automate approvals. Fiserv Signature Bank Platform was used operationally to recalculate and prove interest rate adjustments to demand and savings accounts, confirm delinquent payment data to contracts, and to link transactional flows into reporting for Call Report and other regulatory submissions.
The implementation was operated alongside other Fiserv tools used by Webster Bank audit teams, explicitly including Fiserv Prologue for data review and Nautilus for quality control and validation work, reflecting an integrated Fiserv tooling landscape. Those integrations supported audit sampling, cross-referencing, and test work across multiple report outputs, and enabled frequent comparisons between FR2900, Call Report, FR Y-9C and related filings to identify mapping exceptions.
Governance and process change accompanied the Core Banking deployment, with risk assessments integrated into the annual audit plan and auditor training on sampling, test work, and SOX follow-up. Explicit remediation and control recommendations documented during use of the Fiserv Signature Bank Platform included reclassifying $20 million of securities between accounting categories, requiring formal vendor approval prior to contract establishment, linking purchase orders to invoices, remote access testing for business continuity planning, and improved Call Report mappings that produced a $255 million reserve allocation impact and a $46 million residential loan categorization adjustment.
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Webster Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Webster Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Webster Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Webster Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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Webster Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Webster Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Webster Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Webster Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2016 | 2016 |
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Webster Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2009 | 2009 |
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Sourcing | Procurement |
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2009 | 2009 |
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Webster Bank SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Webster Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Webster Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
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2012 | 2012 |
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Webster Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2013 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Webster Bank Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2014 | 2015 |
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IT Decision Makers and Key Stakeholders at Webster Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Data Warehouse and Business Intelligence Manager | Manager | Supply Chain | |
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SVP Enterprise Analytics | VP | IT | |
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SVP, Director of Enterprise Analytics | Director | IT | |
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VP Regional Sales Officer | VP | Sales | |
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Vice President - Sales Director | Director | Sales | |
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Vice President, Sales and Service Director | Director | Sales | |
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SVP Operational Excellence and Transformation | VP | Operations | |
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CEO | CXO | Finance | |
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VP Sales | VP | Sales | |
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CHRO/Chief People Officer | CXO | HR | |
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VP, Human Resourcces | VP | HR | |
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SVP, Director of HR Analytics & Incentive Compensation | Director | HR | |
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CFO | CXO | Finance | |
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President and Chief Operating Officer | CXO | Finance | |
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SVP, Director of Financial Planning & Analysis | Director | Finance | |
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Senior Vice President & Director of Internal Audit | Director | Risk | |
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SVP Finance | VP | Finance | |
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SVP Treasury Accounting/Operations Manager | VP | Treasury | |
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Senior Vice President Financial Planning | VP | Finance | |
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Corporate Controller | Director | Finance | |
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VP, Senior HR Business Partner: Finance, Legal and Marketing and Strategy | VP | HR | |
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SVP, Chief Procurement Officer | CXO | Procurement | |
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Vice President, Head of Procurement: Operations, Marketing & Print Communications | VP | Marketing | |
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Head of Strategic Sourcing | Director | Procurement | |
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EVP, Chief Information Officer | CXO | IT | |
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CHRO | CXO | HR | |
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Director Talent Acquisition | Director | HR | |
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Managing Director Compliance Advisory HSA | Director | Finance | |
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Director HR Systems and Analytics | Director | HR | |
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Managing Director, HR Systems & Analytics | Director | HR | |
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Senior Managing Director, Benefit Services &Payroll | Director | HR | |
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Sr. Managing Director, Corporate Systems - Technology | Director | HR | |
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Director, Workforce Management | Director | HR | |
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Sr. Salesforce Administrator | Manager | Marketing | |
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Business Unit Financial Manager | Manager | Finance | |
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Director Finance | Director | Finance | |
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Procurement Manager | Manager | Procurement | |
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Accounting Manager | Manager | Finance | |
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Director IT Asset Management | Director | IT | |
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Director - Product Owner Banking Systems (IT Commercial Banking) | Director | IT | |
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Security Operations Manager | Manager | Operations | |
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Director of Bank Operations | Director | Operations | |
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Sr. Managing Director - Security Operations | Manager | Operations | |
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Director, AI and Solution Services | Director | IT | |
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Application Development Manager | Manager | IT | |
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Senior Managing Director - Head of Corporate Technology & Platforms | Director | IT | |
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Apps Being Evaluated by Webster Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Webster Bank IT executives and key decision makers. This section highlights Webster Bank's latest recorded technology evaluations, including Finastra Misys FusionBanking Loan IQ for Loan Management on 2026-04-02, SAP S/4 HANA for ERP Financial on 2026-02-26, and Q2 Digital Banking Platform for Digital Banking on 2025-09-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Webster Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-02 | Webster Bank | Evaluated | Finastra | Finastra Misys FusionBanking Loan IQ | Loan Management | ERP Services and Operations |
| 2026-02-26 | Webster Bank | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
| 2025-09-09 | Webster Bank | Evaluated | Q2 Software | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2025-06-12 | Webster Bank | Evaluated |
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AML, Fraud and Compliance | TRM |
| 2025-03-14 | Webster Bank | Evaluated |
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Loan Management | ERP Services and Operations |
| 2025-01-23 | Webster Bank | Evaluated |
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Risk Management | TRM |
FAQ - APPS RUN THE WORLD Webster Bank Technographics
Webster Bank is a Banking and Financial Services organization based in United States,
with around 4297 employees and annual revenues of $2.58 billion.
Webster Bank operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday Benefits and Fiserv Signature Bank Platform,
covering areas like ERP Financial, Benefits Administration and Core Banking.
Webster Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Fiserv.
Webster Bank recently adopted applications including
Adform in 2024, InMoment XI Platform in 2023 and Adobe Marketo in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Webster Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Webster Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Webster Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.