Des Moines, 50309, IA,
United States
Wellmark Blue Cross Blue Shield Technographics
Wellmark Blue Cross Blue Shield Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wellmark Blue Cross Blue Shield and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Wellmark Blue Cross Blue Shield employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wellmark Blue Cross Blue Shield has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Cognizant TriZetto Facets for Core Admin Processing System in 2016, IBM Netezza Data Warehouse for Data Warehouse in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wellmark Blue Cross Blue Shield is running and its propensity to invest more and deepen its relationship with iCIMS , Oracle , Cognizant or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wellmark Blue Cross Blue Shield revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wellmark Blue Cross Blue Shield intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wellmark Blue Cross Blue Shield Tech Stack and Enterprise Applications
Wellmark Blue Cross Blue Shield HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Wellmark Blue Cross Blue Shield implemented iCIMS Recruit Applicant Tracking System. Wellmark Blue Cross Blue Shield uses iCIMS Recruit Applicant Tracking System, an Applicant Tracking System, to support recruiting and talent acquisition across its United States operations and to handle candidate flows from its public careers website.
The deployment centers on standard Applicant Tracking System capabilities including job requisition posting, candidate capture and resume parsing, staged candidate workflows, interview scheduling, and offer management. The implementation includes configurable recruiter and hiring manager workflows, role based access controls, and compliance tracking consistent with corporate recruiting governance.
iCIMS Recruit is integrated on Wellmark's careers website to embed application flows and centralize candidate records in a cloud hosted ATS instance, enabling a single source of applicant data for talent acquisition teams. Operational ownership is with corporate talent acquisition and HR recruiter teams, with standardized requisition approval and interview orchestration processes to drive consistent hiring operations.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Wellmark Blue Cross Blue Shield ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Wellmark Blue Cross Blue Shield deployed Cognizant TriZetto Facets as its Core Admin Processing System. The implementation supported the individual fully insured billing and cash teams in the Des Moines, Iowa area and was positioned as the central processing platform for billing, payment and refund workflows within finance operations. Cognizant TriZetto Facets was used directly for refunds processing and for day to day transaction processing across billing and cash functions, and it served as the authoritative system for those operational workflows. The deployment emphasized application configuration to align Facets processing logic with Wellmark billing policies and daily operational reporting needs.
Functional use of Cognizant TriZetto Facets included refund processing and routine billing transactions, and it was paired with document capture and records workflows where scanned copies were entered into a program called Kovis for company records. Operational reporting workflows combined TriZetto Facets output with Microsoft Excel, Microsoft Compass, and Microsoft Word to produce daily and weekly reports consumed by finance teams. The implementation therefore integrated core processing capabilities with document intake and reporting tools to standardize cash handling and billing procedures across the site. Governance focused on embedding Facets into existing finance team routines and on producing repeatable reporting and records retention processes.
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Wellmark Blue Cross Blue Shield Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Wellmark Blue Cross Blue Shield implemented IBM Netezza Data Warehouse as its enterprise Data Warehouse platform. The deployment positioned IBM Netezza Data Warehouse to serve as the central analytic repository for insurance business intelligence and reporting workloads, aligning with the Data Warehouse category requirements for consolidated, high-performance query processing.
The implementation leveraged typical appliance-style, massively parallel processing architecture to support SQL-based analytics, bulk data ingestion, and data modeling for subject area marts. Configuration work emphasized workload management, columnar storage and compression, and ETL or ELT orchestration to populate dimensional and normalized schemas used by downstream reporting and analytics.
Operational coverage focused on core insurance functions including actuarial analysis, finance and regulatory reporting, claims analytics, and provider network reporting. The platform was positioned to centralize enterprise data and enable standardized analytic feeds for those business functions, supporting both scheduled reporting and interactive analytical queries.
Governance and process changes concentrated on data model standardization, access control and role-based permissions, and ETL pipeline governance to enforce data quality and lineage. The implementation narrative reflects an enterprise data warehousing approach using IBM Netezza Data Warehouse to stabilize analytic infrastructure and standardize data consumption across Wellmark Blue Cross Blue Shield.
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Wellmark Blue Cross Blue Shield Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Wellmark Blue Cross Blue Shield Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Wellmark Blue Cross Blue Shield CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2007 | 2007 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Enablement | CRM |
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2017 | 2017 |
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Wellmark Blue Cross Blue Shield ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2019 |
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Wellmark Blue Cross Blue Shield TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2017 | 2017 |
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Wellmark Blue Cross Blue Shield PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Wellmark Blue Cross Blue Shield IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2018 | 2018 |
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Wellmark Blue Cross Blue Shield CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Wellmark Blue Cross Blue Shield
Apps Being Evaluated by Wellmark Blue Cross Blue Shield Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-13 | Wellmark Blue Cross Blue Shield | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| 2025-12-18 | Wellmark Blue Cross Blue Shield | Evaluated | SailPoint Technologies | SailPoint Identity Platform | Identity and Access Management (IAM) | CyberSecurity |
| 2025-11-26 | Wellmark Blue Cross Blue Shield | Evaluated | CCBill | CCBill | Payment Processing | ERP |
| 2025-02-21 | Wellmark Blue Cross Blue Shield | Evaluated |
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Core Admin Processing System | ERP Services and Operations |
| 2025-01-09 | Wellmark Blue Cross Blue Shield | Evaluated |
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Incentive Compensation Management | SPM |
| 2024-10-15 | Wellmark Blue Cross Blue Shield | Evaluated |
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Core Admin Processing System | ERP Services and Operations |