San Antonio, 78257, TX,
United States
WellMed Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by WellMed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 WellMed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WellMed has purchased the following applications: Liquid Web Cloud Servers for Application Hosting and Computing Services in 2017, Microsoft 365 for Collaboration in 2021, ON24 Target for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WellMed is running and its propensity to invest more and deepen its relationship with Liquid Web , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WellMed revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WellMed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Event Management | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ON24 | Legacy | ON24 Target | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023 WellMed implemented ON24 Target as a central component of a Content Management strategy to scale member enrollment and patient engagement across its network serving older adults in Texas and Florida. The deployment of ON24 Target sits alongside ON24 Webcast Elite, ON24 Engagement Hub, ON24 Advanced Analytics and ON24 Connect (SFDC) to create a unified content delivery and engagement layer for marketing and enrollment workflows.
WellMed configured ON24 Target to power targeted outbound campaign pages and to feed bingeable content libraries that host webinars, articles and video assets. Functional capabilities implemented include live and on-demand webinar delivery with embedded engagement tools such as polls surveys Q&A and direct links to follow-up content, centralized content categorization for topic and content type, and automated subscription access that removes manual curation for enrollment coordinators.
A core architectural element is the direct integration between ON24 and Salesforce via ON24 Connect (SFDC) which auto-populates first party engagement data into the CRM workflow. This integration creates a single source of truth for member enrollment teams and triggers timely follow-up actions from clinicians contractors and enrollment staff, covering interactions from virtual orientations to promotional landing pages and content hub activity across multiple geographies within WellMed’s operating footprint.
Governance and operational change included advisory support from ON24’s customer success team to codify best practices for always-on member enrollment and patient engagement, and to operationalize engagement data capture into Salesforce pipelines. Reported outcomes from the implementation include a 60% increase in attendance a 60% increase in patient engagement and a 25% increase in events run, and WellMed plans to expand the ON24 portfolio to include ON24 Virtual Conference and ON24 Forums to enable more interactive two-way virtual health seminars.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2015 | 2018 |
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Expense Management | ERP Financial Management |
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2015 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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