West Lothian Council
West Lothian Civic Centre,
Livingston, EH54 6FF,
United Kingdom
Livingston, EH54 6FF,
United Kingdom
44 15 0628-0000
Government
West Lothian Council Technographics
West Lothian Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Lothian Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 West Lothian Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Lothian Council has purchased the following applications: Vivup for Benefits Administration in 2020, Advanced eFinancials for Government ERP in 2015, VKY Automation for Intelligent Process Automation in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Lothian Council is running and its propensity to invest more and deepen its relationship with Vivup , Frontier Software , Advance Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Lothian Council revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Lothian Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Lothian Council Tech Stack and Enterprise Applications
West Lothian Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivup | Legacy | Vivup | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, West Lothian Council deployed Vivup as a Benefits Administration application on its website. The Vivup implementation provides a centralized employee benefits and wellbeing portal for the council, covering services for approximately 2,500 staff and operated under the council HR function.
The deployment uses the Vivup web portal to deliver core Benefits Administration capabilities, including employee self service for benefits enrollment, access to discount and reward catalogues, and wellbeing resource distribution. Configuration work concentrated on catalog curation, role based access for HR administrators and line managers, and user account management consistent with standard benefits workflows.
Operational scope is staff facing across West Lothian Council departments, with the Vivup Benefits Administration service surfaced via the council’s site at westlothian.vivup.co.uk. Governance measures emphasized administrator role definitions, content approval workflows, and regular catalogue updates to maintain alignment with council HR policy.
|
|
|
|
|
Core HR | HCM |
|
2016 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2011 | 2011 |
|
West Lothian Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced eFinancials | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 West Lothian Council implemented Advanced eFinancials as its Government ERP for core finance operations. Advanced eFinancials was provisioned under a perpetual license and is used by a defined user base of approximately 500 users supported by 105 concurrent licenses, with e5 provided by Advanced Business Solutions noted in council records as an associated Advanced product instance.
Advanced eFinancials is configured to support standard Government ERP functional modules including general ledger, accounts payable, accounts receivable, procurement and budgeting workflows, using application-level controls to orchestrate invoice processing, supplier management and financial period close. The deployment emphasizes transactional finance workflows and budgetary control, aligning system configuration to local government accounting processes and multi-departmental access patterns.
Governance and lifecycle planning is explicit in council documentation, the support and maintenance contract for Advanced eFinancials was scheduled for re-tender in September 2017, and the council planned an upgrade of the system during 2017/18. The perpetual licensing model combined with the planned upgrade and re-tender schedule frames procurement and vendor engagement decisions for finance and procurement teams across the council.
|
West Lothian Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VKY Intelligent Automation | Legacy | VKY Automation | Intelligent Process Automation | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, West Lothian Council deployed VKY Automation as an Intelligent Process Automation solution to automate finance workflows. The engagement targeted the council finance department within the Scotland UK public-sector context, focusing on revenue forecasting and routine finance processing.
VKY Automation was configured to orchestrate end-to-end revenue forecast workflows, automate repeatable data processing tasks, and schedule recurring runs to produce forecasting outputs. The vendor delivered the automation in around one week, reflecting a rapid pilot-to-production delivery approach appropriate for scoped process automation projects.
Operational coverage was concentrated in the finance function, where the automation reportedly reduced the time to produce revenue forecasts from three days to a few minutes and delivered a 14% productivity gain. Governance and rollout emphasized fast-cycle delivery and operational handover to finance teams, positioning VKY Automation as an Intelligent Process Automation layer to streamline forecasting and routine transactional workflows.
|
West Lothian Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
West Lothian Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
West Lothian Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at West Lothian Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of Service Corporate Services | Director | Finance | |
|
|
|
Head of Finance and Property Services | Director | Operations | |
|
|
|
CEO | CXO | Finance | |
|
|
|
Depute Chief Executive, Corporate, Operational and Housing Services | CXO | Finance | |
|
|
|
HR Services Manager | Manager | HR | |
|
Apps Being Evaluated by West Lothian Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Lothian Council IT executives and key decision makers. This section highlights West Lothian Council's latest recorded technology evaluations, including BlackRock Aladdin for Portfolio and Investment Management on 2025-11-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Lothian Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-06 | West Lothian Council | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |
FAQ - APPS RUN THE WORLD West Lothian Council Technographics
West Lothian Council is a Government organization based in United Kingdom,
with around 2500 employees and annual revenues of $600.0 million.
West Lothian Council operates a diverse technology stack with applications such as
Vivup, Advanced eFinancials and VKY Automation,
covering areas like Benefits Administration, Government ERP and Intelligent Process Automation.
West Lothian Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Vivup, OneAdvanced and VKY Intelligent Automation.
West Lothian Council recently adopted applications including
VKY Automation in 2022, Vivup in 2020 and Amazon SES in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Lothian Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Lothian Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Lothian Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.