Sunbury, 3429, VIC,
Australia
Western Water Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 452 Western Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Water has purchased the following applications: IBM Intelligent Operations Centre for Analytics and BI in 2014, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, Swiftype for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Water is running and its propensity to invest more and deepen its relationship with IBM , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Water revenues, which have grown to $521.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Intelligent Operations Centre | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 | In 2014, Western Water executed a proof of concept implementation of IBM Intelligent Operations Centre for Water, using IBM Intelligent Operations Centre as the focal application in an Analytics and BI initiative. The engagement was scoped as a technology pilot to validate situational awareness, event management, and operational analytics for a utilities environment, centered on water distribution and network monitoring workflows. The implementation configured core IBM Intelligent Operations Centre capabilities common to water operations, including real time data ingestion pipelines, geospatial situational dashboards, time series analytics for telemetry, event correlation and alarms management, and role based operational views for control room and field crews. Configuration work emphasized dashboarding, configurable KPIs, and automated event feed handling to support operational decision workflows typical of Analytics and BI deployments. Architecture and operational coverage reflected a centralized operations center model with modular analytics services and real time data feeds from network telemetry and enterprise operational datasets, supporting operations, asset management and incident response functions. Governance for the proof of concept focused on scoped data feeds, user role segregation, and iterative configuration rather than a full enterprise rollout, aligning the IBM Intelligent Operations Centre deployment with Western Water business functions and operational priorities. | |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Swiftype | Legacy | Swiftype | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 | ||
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Apps Development | PaaS |
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2012 | 2012 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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EMM / MDM / MAM | CyberSecurity |
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2020 | 2020 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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